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Extended Stay America Suites New Orleans Metairie

2.5 star property

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Lobby
Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Lobby
Desk, iron/ironing board, free WiFi
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
3300 S I 10 Service Rd W, Metairie, LA, 70001
  • Place, Metairie Business District
    ‪1 min walk‬
  • Place, Crescent City Surgical Centre
    ‪7 min walk‬
  • Place, Lakeside Shopping Center
    ‪15 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites New Orleans Metairie

Laundry facilities, a 24-hour front desk and a front desk safe are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites New Orleans Metairie offers 102 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

During your stay at Extended Stay America Suites New Orleans Metairie, you'll be within walking distance of Lakeside Shopping Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 9 minutes by car from Caesars Superdome and 10 minutes from Canal Street
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites New Orleans Metairie also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This Metairie hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Extended Stay America Metairie
Extended Stay America New Orleans Metairie Aparthotel
Extended Stay America New Orleans Aparthotel Metairie
Extended Stay America New Orleans Metairie
Extended Stay America New Orleans Aparthotel
Extended Stay America New Orleans Metairie Hotel
Extend Stay America Orleans M
Extended Stay America New Orleans Metairie
Extended Stay America Suites New Orleans Metairie Hotel
Extended Stay America Suites New Orleans Metairie Metairie
Extended Stay America Suites New Orleans Metairie Hotel Metairie

Extended Stay America Suites New Orleans Metairie Reviews

Reviews

6.2
Rating 10 - Excellent. 215 out of 978 reviews
Rating 8 - Good. 230 out of 978 reviews
Rating 6 - Okay. 179 out of 978 reviews
Rating 4 - Poor. 142 out of 978 reviews
Rating 2 - Terrible. 212 out of 978 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

maria

Travelled with partner
Disliked: Cleanliness
Fire alarm constantly going off. Roaches in the room. Microwave broken, but they did replace.
Stayed 7 nights in Nov 2025

2/10 Terrible

Janice

Disliked: Cleanliness, amenities
My stay at this property was extremely disappointing from start to finish. The room was nothing like the photos advertised on Hotels.com. When I arrived, the space was dirty, outdated, and poorly maintained. The microwave was broken and so was the chair, the bathroom had visible grime. The noise level was unbearable — loud guests, slamming doors, and hallway noise kept me up most of the day becauseI work over nights. The pnly staff person the was pleasant and welcoming was Rena. The other two people were rude and very unwelcoming. Their attitude felt unprofessional and dismissive. For the price I paid, I expected at least basic comfort and cleanliness, but this stay failed in every way. I honestly only stayed due to the fact that we were wait for our apartment to be ready so we were short on cash. And i know it would take forever to get a refund to go somewhere else. I will not be returning to this hotel, and I strongly recommend choosing another property if you want a clean, safe, and restful stay.
Stayed 14 nights in Nov 2025

4/10 Poor

Reginald

Travelled with family
Disliked: Cleanliness
The first room smelled like smoke although it’s a smoke free facility? The next room smelled like a bad body odor! The telephone was totally broken and the shower was filthy! There were the pots or pans no plates glasses or silverware! When I went to the front desk to enquirer about the lack of cooking supplies, I was told because it was a full house that there wasn’t anything available. The next day I went back to enquirer about the cook supplies again I was given a skillet and two plates two forks and two cups and was told to check back later for any additional items.
Stayed 4 nights in Nov 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service
Clean room but aged. Beds were comfortable. Walk by breakfast was not kept up. Nothing there but one muffin and a few granola bars. No coffee and no coffee pot in room
Stayed 1 night in Nov 2025

6/10 Okay

Barbara

Travelled with family, Travelled with pets
Disliked: Amenities
It was okay had some weird rules for travelers with dogs
Stayed 3 nights in Nov 2025

6/10 Okay

Amaris

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude check in. Dirty room. What looked like mold in bathroom. Short items in kitchen package.
Stayed 8 nights in Oct 2025

2/10 Terrible

Brittney

Disliked: Cleanliness, amenities, property conditions & facilities
They haven't updated this place in decades! The bathroom socket didn't work. The drawer didn't close. There was mold all over the windowsill. It rained and leaked in the room. The remote had no back. The AC blew hot or cold..had to keep switching to get the right temp. Oh and you have to take your own trash out or it's $25 a bag for them to do it! Just go to the one in Kenner.
Stayed 4 nights in Oct 2025

10/10 Excellent

Petra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good
Stayed 7 nights in Oct 2025

4/10 Poor

Bobby

Stayed 2 nights in Oct 2025

10/10 Excellent

Luis

Stayed 7 nights in Sep 2025

2/10 Terrible

Lee, Houston

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No telephone service, doesn’t provide toilet paper, towels, no trash pickup, kitchenette with no utensils or pots, very limited front desk. Unsafe with obsoletely no customer service.
Stayed 5 nights in Sep 2025

8/10 Good

Eric

Stayed 2 nights in Sep 2025

4/10 Poor

Hisham

Stayed 7 nights in Sep 2025

8/10 Good

michael

Stayed 7 nights in Aug 2025

2/10 Terrible

maria

Disliked: Property conditions & facilities
Lack of coffee creamer. They had flavored...yuck! Dirty rooms. I dropped water when I first walked in, when I dried it up, the towel was grey! Dead roaches in the room. Front desk staff except the Hispanic girl in the morning we're all extremely rude. It rained one right and water poured into our room from the air unit. (We were on a higher floor) Buyer beware. It's cheap for a reason.
Stayed 13 nights in Aug 2025

10/10 Excellent

richard, Tomball

Stayed 1 night in Aug 2025

10/10 Excellent

Ernesto Alonso

Stayed 1 night in Jul 2025

2/10 Terrible

Tyree, Jefferson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Big roaches in the room and bathroom Carpet smelled bad asf Bathroom looks very old and out dated Guy at the front desk was rude as hell Only one light worked Tv don’t work Just bad man
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Lynne

Stayed 1 night in Jul 2025

4/10 Poor

John, Dripping Springs

IIt was disturbing to find two dying cockroches on the floor of the room
Stayed 1 night in Jul 2025

6/10 Okay

Lynne

Front desk good service

It was good. We had to move rooms do to a smoker not following the posted non smoki g signs. We had to move. I have sever asthama & allergy. It shut me down in minuites of being in the room. The front desk handled it quickly . They moved us to a much cleaner room without the cigarette smoke. Good service.
Stayed 1 night in Jul 2025

10/10 Excellent

richard, Tomball

Stayed 2 nights in Jul 2025

2/10 Terrible

Chelsea

Stayed 3 nights in Jul 2025

8/10 Good

Kasi

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

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