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Homewood Suites by Hilton New Orleans Westbank

3.0 star property

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Photo gallery for Homewood Suites by Hilton New Orleans Westbank

Pool
Property entrance
Reception
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Pet-friendly
  • Parking included
  • Air conditioning

Explore the area

Map
3 Westbank Expressway, Gretna, LA, 70053
  • Ernest N. Morial Convention Center
    ‪4 min drive‬
  • National World War II Museum
    ‪5 min drive‬
  • Caesars Superdome
    ‪5 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Property amenity

Courtyard by Marriott New Orleans Westbank/Gretna

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1003)
The price is €138
for 1 room
includes taxes & fees
24 Jun - 25 Jun
Courtyard by Marriott New Orleans Westbank/Gretna

About this property

Homewood Suites by Hilton New Orleans Westbank

Hotel with free breakfast, near Ernest N. Morial Convention Center
This hotel features a fitness centre, a bar/lounge and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Weekly housekeeping is available.
Homewood Suites by Hilton New Orleans Westbank offers 97 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium digital channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Gretna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton New Orleans Westbank. During your stay, you'll be within walking distance of Mississippi River. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym and basketball
  • Just a 5-minute drive from Ernest N. Morial Convention Center and 5 minutes from National World War II Museum
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Homewood Suites by Hilton New Orleans Westbank. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gretna hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton New Orleans West Bank Gretna Hotel
Homewood Suites Hilton New Orleans West Bank Hotel
Homewood Suites Hilton New Orleans West Bank Gretna
Homewood Suites Hilton New Orleans West Bank
wood Suites Hilton Orleans We
Homewood Suites by Hilton West Bank Gretna Hotel
Homewood Suites by Hilton West Bank Gretna Gretna
Homewood Suites by Hilton New Orleans West Bank Gretna
Homewood Suites by Hilton West Bank Gretna Hotel Gretna

Homewood Suites by Hilton New Orleans Westbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 375 out of 586 reviews
Rating 8 - Good. 124 out of 586 reviews
Rating 6 - Okay. 42 out of 586 reviews
Rating 4 - Poor. 16 out of 586 reviews
Rating 2 - Terrible. 29 out of 586 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to convention center. Pool was closed though.
Stayed 5 nights in Feb 2025

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ulysses Henry Collins

Stayed 2 nights in Feb 2025

10/10 Excellent

Mahogany

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Erica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Claudette

Disliked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well kept. Rooms clean.
Stayed 4 nights in Jan 2025

10/10 Excellent

Zakettha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about my stay here.
Stayed 1 night in Dec 2024

8/10 Good

Quintina

Stayed 3 nights in Dec 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent opinion
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous, friendly and went above and beyond to be helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfortable, & Convenient Highly Recommend

I had an awesome stay at this hotel! It was super clean, and updated. Parking was free and super easy, which was a huge plus. The staff were so friendly and helpful, and the room was spotless. The beds were really comfy, and the linens and towels were fresh and clean. The continental breakfast was also delicious, which was a great way to start the day. Plus, it’s pet-friendly, which was perfect for us! The location was great—just a short Uber ride to the French Quarter, so getting around was super easy. I’d definitely recommend this place to anyone looking for a safe, clean, and stress-free hotel in New Orleans. I’ll be back for sure!
Stayed 3 nights in Dec 2024

10/10 Excellent

Chariot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

simone

Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were great and friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Debra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff friendly, convenient parking, very quite, facilities very clean and inviting
Stayed 3 nights in Nov 2024

2/10 Terrible

john

Business traveller
Disliked: Staff & service
My reservation was cancelled with no notice. I was told they refunded expedia and I would recieve a refund. This has not happened. I am owed $133.18. I had to take the only available room I could find at another hotel. It cost me $270.00. I will never use this hotel again. Expedia needs to make sure I get my refund. Also, the difference between $270.00 and $133.18. I would have never paid $270 for a room if I wasn't put in this position. Could somebody from expedia please contact me ASAP.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Hotel was very clean. Rooms were very nice and comfortable. Enjoyed stay. Breakfast could have been a little better. Waffle machine didn't work. No bagels, very limited choices.
Stayed 2 nights in Oct 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2024

10/10 Excellent

Larissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The actual stay was excellent except for having to evacuate in the late hours with two sleeping babies because some teenagers thought it would be funny to pull the fire alarm
Stayed 2 nights in Oct 2024

10/10 Excellent

Darriyan

Stayed 1 night in Aug 2024

8/10 Good

deuntra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Bheesham

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When i arrived at this Hotel, the key didnt work. The staff tried for about 45 mins while i stood in front of the room with my bags . I was then told thst i had yo go to another hotel causd thete werfnt any rooms left . I was tored snd frustrated .. the staff told me that i would be reimbursed for the night .. i still havent seen a reimburement
Stayed 3 nights in Feb 2024

2/10 Terrible

Mardosha

Stayed 2 nights in Jul 2024

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff and living conditions. The staff was very kind and professional. The rooms are nice and clean and a full breakfast is available everyday at no extra cost. Also, there's no fee for parking; this will be my "go to" for traveling in the future.
Stayed 3 nights in Jul 2024