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Hotel Theo New Orleans, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for Hotel Theo New Orleans, Tapestry Collection by Hilton

Bar (on property)
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
535 Gravier St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪2 min walk‬
  • Place, Caesars New Orleans Casino
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for 2 Queen Beds Room

Premium bedding, in-room safe, desk, laptop workspace

2 Queen Beds Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, City View

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Bathtub (Mobility)

Studio, 1 King Bed, Bathtub (Mobility) | Bathroom shower

Studio, 1 King Bed, Bathtub (Mobility)

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed (Mobility, 3x3 Shower)

Studio, 1 King Bed (Mobility, 3x3 Shower) | Bathroom shower

Studio, 1 King Bed (Mobility, 3x3 Shower)

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Single Room, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Presidential Single Room, 1 Bedroom

  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 42-inch flat-screen TV with satellite channels, TV, pay films

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Serene Sleeper, No Window

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 1 King Bed, Serene Sleeper, No Window

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for City View Room, 1 King Bed, with Peloton

Premium bedding, in-room safe, desk, laptop workspace

City View Room, 1 King Bed, with Peloton

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Corner (Mini Fridge)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Refrigerator & Microwave

  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

One-Bedroom Suite With Two Queen Beds

  • Sleeps 6
  • Free Wi-Fi

Deluxe King Room With City View

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hotel Theo New Orleans, Tapestry Collection by Hilton

A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a meeting room and a 24-hour front desk are on-site.
Hotel Theo New Orleans, Tapestry Collection by Hilton offers 101 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of Hotel Theo New Orleans, Tapestry Collection by Hilton's great location. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include meeting rooms, a lift and library
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Caesars New Orleans Casino and Saint Louis Cathedral
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Theo New Orleans, Tapestry Collection by Hilton also features a library, express check-out, and a communal living room. For a fee, parking is available. You'll have access to the health club at a partner property.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Lyon's Corner – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49.48 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lyon's Corner

Things to do

  • Library

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1897
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 23.34 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Valet parking fee: USD 49.48 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crescent Royal Hotel
Hotel Royal Crescent
Omni Crescent Hotel
Omni Royal Crescent
Omni Royal Crescent Hotel
Omni Royal Crescent Hotel New Orleans
Omni Royal Crescent New Orleans
The Omni Royal Crescent Hotel New Orleans
Royal Crescent Hotel New Orleans
Royal Crescent New Orleans
Royal Crescent
Magnolia New Orleans
Hotel Theo New Orleans, Tapestry Collection by Hilton Hotel

Hotel Theo New Orleans, Tapestry Collection by Hilton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 50 reviews
Rating 8 - Good. 7 out of 50 reviews
Rating 6 - Okay. 12 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 4 out of 50 reviews

9.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and location
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Great location, clean and quiet! The staff was friendly and inviting!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar/restaurant was great! The smoked wings were delicious. I had an interior room with no windows but I was not in the room allot.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gyulane

Liked: Cleanliness, amenities, property conditions & facilities
Great to stay . Super clean! Everyone is very friendly and nice!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nakeshia

Liked: Cleanliness, property conditions & facilities
Clean room, and the staff was very nice and helpful.. Im
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Daniela Fernandez de

Liked: Cleanliness
Disliked: Staff & service, amenities
Staff is not very friendly or helpful. The room was clean but smelled weird.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Cecile B

Liked: Cleanliness, amenities, property conditions & facilities
The room was always clean and housekeeping was spot on. Our front desk associates were always nice and the barista was amazing.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities
The room and hotel was good. The only issue was the hot water seemed to take sometimes 10 minutes to show up at the shower.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Eric

Liked: Cleanliness, staff & service, amenities
The hotel is old, has great character and the location is terrific. It was recently remodeled and done nicely. In our room, we couldn't control the air/heat and the shower leaked water all over the floor. Not a big deal that an extra towel couldn't absorb. We had an inside studio room which is very small and we could hear every word said in the adjoining rooms from normal conversation. Expect noise and bring ear plugs when trying to sleep. The hotel staff were terrific. Overall, I have mixed feelings. The hotel was cool, staff was very nice and helpful but with all the options available in New Orleans, I think I would consider a different place next time.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Justin

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No room ready 45 mins after check in. Waited an hour in the lobby then forgotten about. No fridge. Rain pressure shower. Clean room. Comfortable stay. Likely drew the short end of the stick. Not worth a $275 stay.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The first day there was no hot water. There was no heat either the first or second day. When I reported this, they put an engineer on the task. When I returned to the room, it was warm, but the thermostat would not turn on.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
The Staff is FIVE STARS!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

deborah

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

NATALIE

Disliked: Cleanliness, staff & service, amenities
The room we booked was unavailable and another room of the same rate quality was not offered until we pushed for it. We booked a king suite that had a separate living space. Instead we got a King with a view. Other members in our group had check-in issues as well. My purse was also stolen from the bar.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Sheana

Liked: Cleanliness, property conditions & facilities
The room was nice. We asked for a fan and they didnt have one. There wasn't a fridge. No over head light. And you had to buy breakfast. The coffee maker didnt work we paid 370 dollars with parking. But everything else was amazing the room was very nice and clean. The bed was comfy and clean and it was easy to find our room we felt bery safe i will be coming back.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

noreyda

Liked: Cleanliness, property conditions & facilities
No air conditioning all night no room to be able to give me a fan was given to me but it was get hot no air circulation
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

VIVIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We paid $23.00 extras per day for breakfast and they Do Not have breakfast I need the reimbursment of my money
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service
the staff was super courteous & helpful. very friendly but, failed to let me know about daily credit i could use for restayrant or snacks in lobby? the room was clean but, did have a smell? stale cigarettes? draw was peloton bike but, had to sign up and provide private info to have it work. didn't want to share my personal info so, a waste to pick a room that had a peloton bike.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Britany

Liked: Amenities
Great
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Regina

Liked: Cleanliness
Disliked: Staff & service, amenities
My air in my room didn't work the manger did nothing for me but brung me an fan. It was like they where dogging me because i kelpt asking can someome come up and look at my air he sent someone they looked at it said it was fixed but it wasnt.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I stayed at this property for 3 nights and we have zero complaints about the staff and the hotel itself. Kerry, who checked us in, was accommodating and very nice. He and another gentleman gave us restaurant suggestions that turned out to be great. I recommended this hotel to another friend before checking out! Will definitely stay here again.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Matilda

Liked: Staff & service, amenities, property conditions & facilities
Small streets
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Christopher

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
My room had no windows; multiple guests had problems with heating and hot water. Mine had no water briefly on arrival and no hot water for a shower on last morning @ checkout. Street was dark and didn’t feel great after dark (construction & skips blocking sidewalk on one side of street - felt the need to be careful which route I used to walk home after dark.
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Kimberly

Disliked: Staff & service, property conditions & facilities, room comfort
My partner and I chose Hotel Theo for our honeymoon/6th month anniversary but had an underwhelming experience. We were checked into room 811, not the studio with a king bed we booked. It was 35 degrees, and our room had no heat despite the thermostat being set to 78 for hours while we were out. The room smelled of sulfur, and the TV remote was missing. I couldn't reach the front desk from the room phone and had to call from my cell. We reported the issues around 10:30 pm and waited 15-20 minutes for a response. After another call, a staff member gave us a new key for room 311 but couldn't confirm if it had working heat. We switched rooms for comfort but moved our bags at 11pm without help, only to find the heat was off in the new room too. Adjusting the thermostat to 90 degrees didn’t help; it blew cold air instead. We reported it to the front desk at 10pm but received no follow-up. At 11pm, we learned Engineering wouldn’t arrive until the next morning. Corey, the only attendant, offered blankets we had to collect ourselves in pajamas. A sulfur smell persisted in our room and in the hallway with no explanation. It was a disappointment. Despite weeks of research, I was confident in our choice to celebrate our new marriage in New Orleans at Hotel Theo. However, the lack of nighttime staffing was frustrating, and it felt insulting to have a cold room while the lobby was comfortable. The 4-star rating doesn't reflect our experience; our best moments were away from Hotel Theo.
Stayed 5 nights in Dec 2025