Ace Hotel Brooklyn

4.0 star property

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Photo gallery for Ace Hotel Brooklyn

Front of property
Reception
Double Room | 1 bedroom, minibar, in-room safe, individually decorated
Reception
Room (Medium Skyline) | 1 bedroom, minibar, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
252 Schermerhorn St, Brooklyn, NY, 11217
  • Barclays Center Brooklyn
    ‪11 min walk‬
  • Brooklyn Cruise Terminal
    ‪5 min drive‬
  • Wall Street
    ‪5 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

Room (Small)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Double Room

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room (Medium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible (Medium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room (Medium Skyline)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Ace Hotel Brooklyn

Luxury hotel with fitness centre and 24-hour front desk
A fitness centre, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and wedding services. Change of towels is available on request
Ace Hotel Brooklyn offers 287 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Ace Hotel Brooklyn. During your stay, you'll be within walking distance of Barclays Center Brooklyn. Features include free WiFi in public areas, plus a gym and a bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the comfy beds and cleanliness to the overall comfort and spaciousness
  • 11 minutes by foot from Barclays Center Brooklyn and a 3-minute drive from Prospect Park
  • Dogs welcome for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury Ace Hotel Brooklyn also features a fitness centre, concierge services, and room service (during limited hours).

This 4-star Brooklyn hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Brooklyn is listed in the 2022 Condé Nast Traveller Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Evening entertainment
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ace Hotel Brooklyn Hotel
Ace Hotel Brooklyn Brooklyn
Ace Hotel Brooklyn Hotel Brooklyn

Ace Hotel Brooklyn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 935 out of 1203 reviews
Rating 8 - Good. 181 out of 1203 reviews
Rating 6 - Okay. 51 out of 1203 reviews
Rating 4 - Poor. 18 out of 1203 reviews
Rating 2 - Terrible. 18 out of 1203 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

XinYe, Burke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loading and unloading for new guest arrival is difficult. No place to park the car for loading and unloading
Stayed 1 night in Mar 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our our hotel of choice when we visit Brooklyn. The staff is always so very welcoming, as is the housekeeping staff when we pass them in the hallway. The two quirks of the room that we have to manage are the fact that the shower sprays the entire bathroom so we have to keep getting fresh towels every day, as we have to mop up the floor. Having said that—it is a really good powerful shower. Secondly and more problematic is the extremely loud heating system, which comes on like a subway is entering your room all through the night. After a couple nights, you do get used to it.
Stayed 4 nights in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

tamoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BK ACE

I loved my stay! Perfect location for whatever you want to do! The atmosphere was very welcoming and friendly! Spent some time down at the lounge and meet some nice people.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Kenyada

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the 13th Floor view, lounge bar had great music and the location was excellent.
Stayed 6 nights in Feb 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Farzad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Bar was amazing, service was fantastic, food was great, and a great location. I would stay again!
Stayed 4 nights in Jan 2025

6/10 Okay

Katie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The rooms are great, spacious, clean and well equipped. The reception was not particularly welcoming. The restaurant was closed, which we weren’t aware would be the case. The lounge area was too busy and difficult to find a seat
Stayed 7 nights in Feb 2025

8/10 Good

Mary-Caitlin

Stayed 4 nights in Jan 2025

8/10 Good

kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty decent hotel. Bar lounge area was a dope vibe. Would definitely stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Maurien

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, vibrant, safe, attentive staff. 5 stars!!
Stayed 3 nights in Feb 2025

8/10 Good

Ashley, Norwalk

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and all staff were very friendly, aside from one particular staff member at the front desk. The hotel is situated above a subway line and even on the 9th floor you can feel the subway vibrations while laying in bed. If you are a light sleeper, I would recommend staying on the highest floor possible.
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Stayed 3 nights in Feb 2025

10/10 Excellent

Juan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place. Service and staff are very nice and friendly
Stayed 3 nights in Feb 2025

8/10 Good

Kershundrayn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stat in the king suite. Absolutely amazing staff and friendly. Extremely quiet and the view was phenomenal. The only thing that was not the best was the parking options. There was a location directly across the street but there were multiple issues but they are no connection with the hotel. I wish the hotel had parking of their own. In retrospect, of the parking incident. Lodging amenities were absolutely amazing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Beth

Stayed 1 night in Feb 2025

10/10 Excellent

Ricquel

Liked: Amenities
Great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 2 nights in Feb 2025

10/10 Excellent

racquel

Stayed 3 nights in Feb 2025

10/10 Excellent

Magdalena

Stayed 1 night in Feb 2025