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Chelsea Savoy Hotel

2.0 star property

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Photo gallery for Chelsea Savoy Hotel

Lobby
In-room safe, desk, blackout curtains, iron/ironing board
Free daily on-the-go breakfast
Front of property
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
204 W 23rd Street, New York, NY, 10011
  • Place, Chelsea Hotel
    ‪2 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, 5th Avenue
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room, 2 Double Beds

8.4 out of 10
Very good
(314 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 Queen Bed

8.4 out of 10
Very good
(249 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Chelsea Savoy Hotel

Hotel with free breakfast, 8-minute walk to 5th Avenue
Concierge services, a 24-hour front desk and free breakfast are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine.
Chelsea Savoy Hotel offers 89 accommodations with a safe and a hairdryer. 34-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Chelsea Savoy Hotel gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas and concierge services are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Amenities include multilingual staff, a lift and a vending machine
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Within a 15-minute walk of 5th Avenue and Madison Square Garden
Free breakfast is available daily. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Chelsea Savoy Hotel.

This New York hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 8:00 AM to 10:00 AM

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 6 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Chelsea Hotel Savoy
Chelsea Savoy
Chelsea Savoy Hotel
Hotel Chelsea Savoy
Hotel Savoy Chelsea
Savoy Chelsea
Savoy Chelsea Hotel
Savoy Hotel Chelsea
Chelsea Savoy Hotel New York
Chelsea Savoy New York City
Chelsea Savoy New York City
Chelsea Savoy Hotel New York
Chelsea Savoy Hotel Hotel
Chelsea Savoy Hotel New York
Chelsea Savoy Hotel Hotel New York

Reviews

Chelsea Savoy Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 1121 out of 2373 reviews
Rating 8 - Good. 838 out of 2373 reviews
Rating 6 - Okay. 299 out of 2373 reviews
Rating 4 - Poor. 80 out of 2373 reviews
Rating 2 - Terrible. 35 out of 2373 reviews

Reviews

8/10 Good

Travis

Stayed 1 night in Aug 2025

6/10 Okay

Jose, Hialeah

Stayed 2 nights in Aug 2025

8/10 Good

Brad

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everybody was great but 2 things need attention. 1) Our first night in 502 was like sleeping on the floor. It felt like they forgot to put a mattress on. The staff was very accommodating and gave us one with a comfortable bed. This suprised us because everything is usually good. 2) I’ve never stayed anywhere that you had to wait until 8 am to get coffee. Many of us get up much earlier and coffee is usually out most of the days anywhere else. Love to see this implemented before our return in a few months. You asked so I let you know. If you don’t listen it’s on you. Everything else was great and we’lol come back.
Stayed 4 nights in Aug 2025

6/10 Okay

Jennifer

Travelled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Priced perfectly
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Abigail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really good! I just felt like I was sleeping on cardboard cause the bed kinda sucked. And the mini fridge did smell a little weird when I took my water out of it. Other than that it was clean and in a very good location.
Stayed 2 nights in Aug 2025

8/10 Good

Louis

Stayed 2 nights in Aug 2025

6/10 Okay

Ahlam

Disliked: Property conditions & facilities
No hot breakfast. Muffins were nice, but not suitable for breakfast. Spots to eat close by.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
This hotel had great location, with easy access to shops, key landmarks, and public transportation. The check-in and check-out processes were smooth, and the staff were friendly. However, I was disappointed with everything else. The hotel had good reviews, but it falls short in many aspects. It’s well-outdated, with many things broken. The bathroom was particularly disappointing. It was outdated with a rusty bath tub, and the lack of maintenance was clearly visible. The first room we had had a bath that was a safety hazard, with paint and enamel chipping that could cause cuts and infections. I requested a change, and the second room was a bit better. Breakfast was also below minimum expectation. We were only given a choice of a cupcake or buns, and coffee or tea. Overall, I cannot recommend this hotel.
Stayed 6 nights in May 2025

8/10 Good

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, breakfast limited but bagels and muffins are good
Stayed 3 nights in Aug 2025

4/10 Poor

(Belinda) Claire

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
They love to say they have “free breakfast” but it’s gross diner coffee and gross muffins. And they don’t start breakfast until 8am, which is really inconvenient. On one day, the breakfast woman wasn’t ready at 8 because she needed to go upstairs to get her large drink. She came back down at 8:05 and there were about 30 of us waiting to get inside. So yeah, I guess she was the only one that could open the door and stand behind the counter guarding the muffins. Stupid.
Stayed 3 nights in Aug 2025

10/10 Excellent

GARY, PHILADELPHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Tge hotel is conveniently located to teansportation and attractuons. Its clise to multiple subway lines, the Highline and a mile from Time Square.
Stayed 2 nights in Aug 2025

8/10 Good

Noah, Seattle

Stayed 1 night in Aug 2025

10/10 Excellent

Sujay

Liked: Cleanliness, staff & service, property conditions & facilities
Decent straightforward hotel for a 2-day work trip
Stayed 2 nights in Aug 2025

8/10 Good

Yuchuan

Travelled with family
Liked: Cleanliness, staff & service
staffs are nice; too noisy!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Skylar

Stayed 1 night in Jul 2025

6/10 Okay

Mary

Liked: Staff & service
Disliked: Property conditions & facilities

The only good thing is the location.

My single room was basic but in need of updating; chair had a broken piece with a screw sticking out, the a/c worked but was inconsistent, the hot water never quite got "hot," and street noise was so loud i thought the window was open. The free breakfast consisted of muffins, bagels, coffee and tea. I was too early for check-in, so while sitting in the lobby planning my day, I had to listen to the woman behind the front desk berate her coworker, yelling at him for a solid 10 minutes about a mistake he made. It was embarrassing and unprofessional.
Stayed 3 nights in Aug 2025

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant. The breakfast was very minimal. The rooms were clean. The location is great. However, the windows do not help eliminate any of the outside noise. A bit hard to sleep.
Stayed 2 nights in Aug 2025

4/10 Poor

Julie

Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful spot in the heart of Chelsea! Friendly, simple, clean, comfortable. Perfect for our family visit. My only concern was that electrics weren't updated, so not many ports for plugging in devices. But very minor ... would stay again!
Stayed 2 nights in Aug 2025

8/10 Good

MARILYN

Liked: Cleanliness, staff & service, property conditions & facilities
The location is the plus for the Chelsea Savoy. The staff is great, and the basic needs are met here. There are lots of international visitors staying here, and it’s a very interesting place.
Stayed 3 nights in Aug 2025

6/10 Okay

Tahoma

Liked: Cleanliness, staff & service
Disliked: Room comfort

Mixed feelings

I thought that the staff were plesant and kept the hotel very clean. However the internet did not function well, and the bed was extremely uncomfortable. It felt like I was.sleeping on a bed of rocks.
Stayed 2 nights in Aug 2025

4/10 Poor

Musashi

Stayed 1 night in Aug 2025