Chelsea Savoy Hotel

2.0 star property

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Photo gallery for Chelsea Savoy Hotel

Lobby
In-room safe, desk, blackout curtains, iron/ironing board
Interior
Front of property
Free daily on-the-go breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
204 W 23rd Street, New York, NY, 10011
  • Place, Chelsea Hotel
    ‪2 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, 5th Avenue
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪29 min drive‬

Room options

Deluxe Double Room, 2 Double Beds

8.4 out of 10
Very good
(314 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed

8.4 out of 10
Very good
(252 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Chelsea Savoy Hotel

Hotel with free breakfast, 8-minute walk to 5th Avenue
Concierge services, a 24-hour front desk and free breakfast are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine.
Chelsea Savoy Hotel offers 89 accommodations with a safe and a hairdryer. 34-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Chelsea Savoy Hotel gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas and concierge services are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Amenities include multilingual staff, a lift and a vending machine
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Within a 15-minute walk of 5th Avenue and Madison Square Garden
Free breakfast is available daily. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Chelsea Savoy Hotel.

This New York hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 8:00 AM to 10:00 AM

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 6 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Chelsea Hotel Savoy
Chelsea Savoy
Chelsea Savoy Hotel
Hotel Chelsea Savoy
Hotel Savoy Chelsea
Savoy Chelsea
Savoy Chelsea Hotel
Savoy Hotel Chelsea
Chelsea Savoy Hotel New York
Chelsea Savoy New York City
Chelsea Savoy New York City
Chelsea Savoy Hotel New York
Chelsea Savoy Hotel Hotel
Chelsea Savoy Hotel New York
Chelsea Savoy Hotel Hotel New York

Reviews

Chelsea Savoy Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 1134 out of 2398 reviews
Rating 8 - Good. 845 out of 2398 reviews
Rating 6 - Okay. 303 out of 2398 reviews
Rating 4 - Poor. 81 out of 2398 reviews
Rating 2 - Terrible. 35 out of 2398 reviews

Reviews

6/10 Okay

Stacy, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was very clean and the staff was incredibly helpful and very friendly. However the hotel is very dated which is fine other than the mattresses. Unfortunately I have a back problem and the mattress is very old and very uncomfortable. Some people may not be affected but if you have any back issues the mattress will cause you harm. I could barely walk while I was there. I probably should have left and got another hotel but there was nothing close that was an affordable option. I ended up rolling towels and getting extra pillows for extra support. The location is great and subway is right next door. I would absolutely go back if it weren't foe the terrible beds.
Stayed 4 nights in Aug 2025

10/10 Excellent

Arynn

Stayed 7 nights in Jul 2025

6/10 Okay

Santos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for one night!
Stayed 1 night in Aug 2025

6/10 Okay

Jan

Disliked: Staff & service
Below aver
Stayed 1 night in Aug 2025

10/10 Excellent

María Cristina

Travelled with group
Liked: Property conditions & facilities
Stayed 10 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Great breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Laith Abu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean, great location, and superb staff!

Stayed 2 nights in Aug 2025

6/10 Okay

Mary

Stayed 2 nights in Aug 2025

8/10 Good

Genevieve

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
The staff were friendly from check-in to housekeeping to the breakfast coffee & pastry assistance. Hotel felt safe and was convenient to transportation (even walking to pizza down the block at midnight). Only downs were the 'cleanliness'- room carpets were suss... Bed was like a hard crib mattress on a plank; so think modest and manageable. Would still book again!
Stayed 1 night in Aug 2025

6/10 Okay

Verity

Stayed 2 nights in Aug 2025

10/10 Excellent

Sun Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place!

Rooms are clean and the bed was oddly super comfortable without any fuss. Staff are super friendly. Low pile carpet floor was very clean. Great location close to train station. Tasty bagels and muffins as complementary breakfast. Very quiet unlike what I first was worried about. Great stay overall!
Stayed 2 nights in Aug 2025

8/10 Good

Jason

Stayed 1 night in Aug 2025

4/10 Poor

Mia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hasn't been updated since Nixon was president

From the moment we checked in one boss a older woman was rude abusive and condescending I sat on my bed and my long hair touched the headboard and it was tacky like glue and my hair stuck we covered it with a towel the towel stuck we rang the front desk they sent a non English speaking plumber I rang back they said they would send cleaners they never did The bathtub drain was rusted the power points n the bathroom next to water were gaping away from the wall The last day cockroaches came from under the bed and the repair man had left open screw holes with plastic plugs I went down for breakfast that started at eight we went to enter the dining room at five past eight and were yelled at and the door locked and paying guests were not allowed in the dining room but local cops used it as a break room at anytime during the day a dozen cops were seated in there smoking and eating for free
Gap exposing electrical wires a couple inches from running water
Carpenter wall pligs
Rust encrusted drain in the bath
Headboard tacky like wet paint glue or god forbid bodily fluids
Stayed 4 nights in Aug 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room was clean.
Stayed 5 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine. Convenient for my trip.
Stayed 1 night in Aug 2025

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here to drop off child at FIT, we walked to the school! The rooms are very clean, delicious bagels and coffee included. They have free ice. Great location-not fancy but was perfect for us.
Stayed 2 nights in Aug 2025

8/10 Good

Travis

Stayed 1 night in Aug 2025

6/10 Okay

Jose, Hialeah

Stayed 2 nights in Aug 2025

8/10 Good

Brad

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everybody was great but 2 things need attention. 1) Our first night in 502 was like sleeping on the floor. It felt like they forgot to put a mattress on. The staff was very accommodating and gave us one with a comfortable bed. This suprised us because everything is usually good. 2) I’ve never stayed anywhere that you had to wait until 8 am to get coffee. Many of us get up much earlier and coffee is usually out most of the days anywhere else. Love to see this implemented before our return in a few months. You asked so I let you know. If you don’t listen it’s on you. Everything else was great and we’lol come back.
Stayed 4 nights in Aug 2025

6/10 Okay

Jennifer

Travelled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Priced perfectly
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Abigail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really good! I just felt like I was sleeping on cardboard cause the bed kinda sucked. And the mini fridge did smell a little weird when I took my water out of it. Other than that it was clean and in a very good location.
Stayed 2 nights in Aug 2025

8/10 Good

Louis

Stayed 2 nights in Aug 2025