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Aura Hotel Times Square

4.0 star property

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Photo gallery for Aura Hotel Times Square

Penthouse (Suite) | Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains
Property video
Exterior
Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
120 W 44th St, New York, NY, 10036
  • Place, Broadway
    ‪2 min walk‬
  • Place, Times Square
    ‪2 min walk‬
  • Place, Bryant Park
    ‪3 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪27 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Deluxe Room, 1 Queen Bed

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(72 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Mobility Accessible, Bathtub

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Executive Room, 1 Queen Bed, Mobility Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Executive Room, 1 King Bed

8.2 out of 10
Very good
(48 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Roll-in Shower

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Executive Room, 1 Queen Bed, Roll-in Shower

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Deluxe Double Room

7.8 out of 10
Good
(69 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Full)

Standard Room (Full) | Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Standard Room (Full)

8.2 out of 10
Very good
(63 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Superior Room, 1 Queen Bed

8.2 out of 10
Very good
(149 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Living area | 32-inch LCD TV with premium TV channels, TV

Suite, Multiple Beds

7.2 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Penthouse (Suite)

Penthouse (Suite) | Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Penthouse (Suite)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About this property

Aura Hotel Times Square

Hotel with 2 restaurants, steps from Times Square
2 restaurants, a 24-hour fitness centre and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-out are on-site.
Aura Hotel Times Square offers 234 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries. This New York hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Aura Hotel Times Square's great location. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, 2 restaurants and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at Gatsby's Landing
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Times Square and 3 minutes on foot from Bryant Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Aura Hotel Times Square. Parking is available for a fee. A complete renovation of Aura Hotel Times Square was completed in May 2024.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
Gatsby's Landing – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar.
The Long Room – This restaurant specialises in Irish cuisine. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per night)
  • Secured parking on site (USD 55 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 27 to 108 for adults and USD 27 to 108 for children
  • 2 restaurants

Restaurants on site

  • Gatsby's Landing
  • The Long Room

Things to do

  • 24-hour gym
  • Stereo

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Built in 1933
  • Renovated entire property - May 2024
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night
  • Resort fee: USD 40.17 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 27 to 108 for adults and USD 27 to 108 for children
  • Secured self-parking fee: USD 55 per night
  • Off site parking fee: USD 55 per night (0.8 mi away)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mela
Hotel Mela New York
Mela Hotel
Mela New York
Mela Hotel New York City
Hotel Mela Times Square
Mela Times Square
Hotel Mela Times Square
Aura Hotel Times Square Hotel
Aura Hotel Times Square New York

Aura Hotel Times Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1493 out of 2609 reviews
Rating 8 - Good. 625 out of 2609 reviews
Rating 6 - Okay. 256 out of 2609 reviews
Rating 4 - Poor. 107 out of 2609 reviews
Rating 2 - Terrible. 128 out of 2609 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service from the complete staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. Great location and quiet despite the location. Clean, comfortable bed and pillows, and loved the molton brown products. Friendly and efficient staff. Would definitely stay again.
Stayed 5 nights in Sep 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Way too small

The room was neat and clean. However, the room is excruciatingly small. There is only a small closet area to hang clothes. There wasn’t a dresser. Living out of a suitcase would be fine, except there isn’t a place to open the luggage except for the bed or on the floor in front of the door. The bathroom door didn’t shut. In the middle of the night the sound of a helicopter landing on the roof woke me up. I got up to see and realized it was the air conditioner. Would not stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing
Stayed 2 nights in May 2025

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Kameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jul 2025

10/10 Excellent

William

Staff was excellent
Stayed 4 nights in Sep 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice, clean hotel. Room was a good size, especially for Manhattan.
Stayed 7 nights in Aug 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Amenities
It was very clean and the staff was very professional at all times.
Stayed 4 nights in Aug 2025

8/10 Good

Marcie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was my second stay at the Aura. The location is prime. The only fault was that we could hear the band in the bar next door until midnight one night. Fortunately, we didn’t return to our room until about 11:45, so we didn’t have to deal with it for long.
Stayed 5 nights in Aug 2025

8/10 Good

Hanri

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms are too small, no chair, no refrigrator, no fresh air (windows not opened) and small TV
Stayed 7 nights in Aug 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Troy

Stayed 3 nights in Aug 2025

10/10 Excellent

Rich

Stayed 2 nights in Aug 2025

2/10 Terrible

Jenifer Lee, Homewood

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location of this hotel is its biggest strength—it’s right in the middle of everything, which makes it convenient for sightseeing and exploring the city. The room itself was clean and comfortable, which I appreciated. Unfortunately, the positives stop there. At check-in, I was blindsided with hidden fees that were never disclosed in my booking paperwork or upfront through the travel site I used. My invoice stated one amount was due, but the hotel demanded a $150 deposit on the spot. When I asked about it, the woman at the front desk snapped that “every damn hotel has this policy and it is what it is.” Granted, I understand deposits are common, but the way it was handled—without prior communication, in a rude and confrontational manner—was completely unprofessional and left me feeling uncomfortable right from the start. To make matters worse, the service only declined. The front desk staff were consistently rude and dismissive whenever I had questions. I also paid for a late check-out due to a delayed flight, and after the hotel withdrew the money from my bank, they locked me out of my room anyway. I had to go down to the desk to have it fixed, and again, there was no apology—just more attitude. Overall, while the location and cleanliness are decent, the hidden charges, lack of transparency, and flat-out disrespectful customer service ruined the experience. I would not stay here again, and I strongly recommend avoiding this property unless you want to deal with rudeness
Stayed 2 nights in Aug 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aura Hotel, Times Square NYC

It was a great location. The front desk staff were very polite and friendly. I would go back!
Stayed 2 nights in Aug 2025

6/10 Okay

Nariman

Room is spacious Bedding is comfara
Stayed 6 nights in Aug 2025

10/10 Excellent

Heidi

Stayed 2 nights in Aug 2025

10/10 Excellent

Sanna

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location and good stay
Stayed 2 nights in Aug 2025

6/10 Okay

Andrew

Stayed 1 night in Aug 2025

10/10 Excellent

Kitt

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Conveniently located in the theatre district and near Times Square and subways. It's an older building and wifi is iffy but it is clean and safe.
Stayed 2 nights in Aug 2025

10/10 Excellent

GREG

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location for Time Square
Stayed 2 nights in Aug 2025