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Sheraton Fallsview Hotel

4.0 star property

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2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Creator video
1 bedroom, premium bedding, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Place, Clifton Hill
    ‪1 min walk‬
  • Place, Casino Niagara
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 2 Queen Beds (View)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (View)

7.2 out of 10
Good
(166 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 Queen Bed, City View

8.2 out of 10
Very good
(86 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, City

Room, 1 King Bed, Non Smoking, City | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, City

8.4 out of 10
Very good
(30 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(223 reviews)
  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds

8.0 out of 10
Very good
(119 reviews)
  • 30 sq m
  • Park view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(24 reviews)
  • 24 sq m
  • Water view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds

8.6 out of 10
Excellent
(164 reviews)
  • 27 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

View from room

Room, 2 Queen Beds, Bathtub

8.8 out of 10
Excellent
(151 reviews)
  • 30 sq m
  • 1 bedroom
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(161 reviews)
  • 39 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(122 reviews)
  • 35 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(142 reviews)
  • 32 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(145 reviews)
  • 36 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sheraton Fallsview Hotel

Family-friendly hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool and an outdoor pool are on-site. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at Sheraton Fallsview Hotel. During your stay, you're just a quick walk from Clifton Hill. You'll find features such as free WiFi in public areas and a free casino shuttle, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Massimo’s Italian, a fine-dining restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the water park with a waterslide or swim in the indoor and outdoor pools
  • Indulge with body wraps, body treatments or aromatherapy at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, mini golf and bicycles to rent
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Queen Victoria Park and Oakes Garden Theatre
  • Free casino shuttle service
Sheraton Fallsview Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 18 meeting rooms. A casino, an outdoor pool, and an indoor pool are also featured at the family-friendly Sheraton Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Massimo’s Italian – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Fallsview Buffet – This buffet restaurant only serves dinner. Open daily.
On-site venue No. 3 – This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby – This wine bar only serves dinner. Open daily.
Starbucks – This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 39 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free casino shuttle
  • Parking on site (CAD 50 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square foot of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 48.03 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 42.95 for adults and from CAD 21.48 for children
  • Fee for in-room wireless Internet: CAD 39 per day (rates may vary)
  • Self-parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Rollaway bed fee: CAD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Reviews

Sheraton Fallsview Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 3749 out of 6803 reviews
Rating 8 - Good. 1461 out of 6803 reviews
Rating 6 - Okay. 730 out of 6803 reviews
Rating 4 - Poor. 386 out of 6803 reviews
Rating 2 - Terrible. 477 out of 6803 reviews

Reviews

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Treat yourself to a falls view room, trust me. Great view of both falls, and awesome to see them lit up at night. Don’t forget fireworks at 10pm! Hotel staff was very friendly. Room was very clean, and beds comfortable. Easy indoor walking to attractions (casino, water park). Super short walk to the falls and Clifton Hill tourist area (use the app to get your Tim’s or be prepared for long lines).
Stayed 1 night in Aug 2025

10/10 Excellent

Deward

I love the atmosphere!!
Stayed 2 nights in Aug 2025

2/10 Terrible

Arif

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

False advertising

We paid for a fallsview room but were shafted with a garden view room and an exorbitant price
Stayed 2 nights in Aug 2025

8/10 Good

Heeralall

Stayed 3 nights in Aug 2025

2/10 Terrible

Wendy

Travelled with family
Disliked: Staff & service
We are 4 people . 2 adult’s 2 kids . I booked a room for four people for two nights. When I checked out, I saw they charged me an extra fee for two people, two nights. What's going on? Are you so broke you're robbing us？ I booked the hotel through Expedia, which stated two adults and two children. They didn't charge me anything extra. Why did you charge me extra? I even had to call to explain before you refunded me. It’s bad experience .
Stayed 2 nights in Aug 2025

2/10 Terrible

DAVID, Philadelphia

Disliked: Cleanliness, staff & service, property conditions & facilities
Holtel old and dated, the people next door made too much noise at 2am. The hotel didnt stop the noise and made us either change to a room with a poorer view or live with the noise.
Stayed 2 nights in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Ahmed

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Mr Ludin

I didn’t get the room what I paid for it no balcony no water view. Hotels.com. Has to pay me back because they didn’t give me the room for what I been charged.
Stayed 1 night in Aug 2025

10/10 Excellent

Bobbie lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Bashar

Liked: Cleanliness, staff & service, property conditions & facilities
We will do it again
Stayed 3 nights in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and nice hotel near everything. Note that parking is an extra fee.
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

ahlam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was spectacular!
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did not disappoint

Our stay was excellent, the room was beautiful as it overlooked the Niagara Falls. Conveniently looked at the bottom of Clifton Hill, Starbucks in the lobby, great restaurants only steps away. Highly recommend.
Stayed 3 nights in Aug 2025

4/10 Poor

Jinwon, North York

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Stayed 2 nights in Aug 2025

10/10 Excellent

Donald M, Waterbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was interconnected to casino/shops/food etc
Stayed 3 nights in Aug 2025

10/10 Excellent

Frank

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view overlooking. Niagara Falls was incredible. Everything is close by and walkable. Kids loved all of the activities available. Only negative was the cost to park the car in the lot was expensive.
View from our room on the 11th floor.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We sure liked the views location and walking distance to eat and buy souvenirs
Stayed 3 nights in Jul 2025

4/10 Poor

Hilbert

Stayed 1 night in Aug 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to Clifton Hill

Beautiful view , excellent location to Clifton hill . Second time I’ve stayed there where the bill has been wrong. Check carefully or pay up front on hotels.com . Do not use the express checkout.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tai

Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, love the roof top pool and amazing veiw of the falls
Stayed 2 nights in Aug 2025

8/10 Good

Nandita

Stayed 1 night in Aug 2025