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Holiday Inn Norwich City by IHG

4.0 star property

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Photo gallery for Holiday Inn Norwich City by IHG

Exterior
Exterior
Desk, soundproofing, iron/ironing board, free cots/infant beds
Daily buffet breakfast (GBP 16.95 per person)
Standard Room, 2 Double Beds (Pitch View) | Desk, soundproofing, iron/ironing board, free cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Room service
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Carrow Road, Norwich, England, NR1 1HU
  • Carrow Road Stadium
    ‪1 min walk‬
  • Norwich Castle
    ‪17 min walk‬
  • Norwich Cathedral
    ‪17 min walk‬
  • Norwich (NWI-Norwich Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(28 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(32 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, View (Pitch View)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed, View (Pitch View)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, View (Pitch View)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, View (Pitch View)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, View (Pitch View)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, View (Pitch View)

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is €97
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About this property

Holiday Inn Norwich City by IHG

Hotel with a restaurant, steps from Carrow Road Stadium
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre.
Holiday Inn Norwich City by IHG offers 150 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Holiday Inn Norwich City by IHG's great location. During your stay, you're just a quick walk from Norfolk Broads. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Carrow Road Stadium and 5 minutes on foot from Norfolk Broads
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 129 square feet (12 square metres) and includes conference space. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Norwich City by IHG. For a fee, parking is available.

This 4-star Norwich hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7.95 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 129 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 7.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Norwich City By Ihg Norwich
Holiday Inn Norwich City by IHG Hotel
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City by IHG Norwich
Holiday Inn Norwich City by IHG Hotel Norwich

Holiday Inn Norwich City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 531 out of 1003 reviews
Rating 8 - Good. 354 out of 1003 reviews
Rating 6 - Okay. 70 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in May 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 2 nights in May 2025

10/10 Excellent

Chung Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious Room and Good Location

Spacious room. Good location.
Stayed 2 nights in May 2025

4/10 Poor

M J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in May 2025

8/10 Good

Katy

Stayed 1 night in May 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I do love this hotel. Ideal once you’ve hopped across the channel on the Eurotunnel. Just 10 minutes from train to car park. More upmarket than the budget hotels in the area and only a few minutes from the local town
Stayed 1 night in May 2025

8/10 Good

Michelle, boca grande

Liked: Cleanliness, staff & service, property conditions & facilities
Fine hotel for the money
Stayed 2 nights in May 2025

10/10 Excellent

Benedict

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in May 2025

10/10 Excellent

Tobi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, great staff and very helpful with accessibility information and help.
Stayed 3 nights in May 2025

10/10 Excellent

Liz

Stayed 1 night in May 2025

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with good-sized rooms. Exceptionally clean and comfortable. But the window was sealed shut with sticky tape and the bathroom plumbing was a bit tired.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only bad point about the stay was the
Stayed 1 night in May 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and fantastic view from room

Greta location within 20 minutes walk from city centre . breakfast had a good choice of quality food and was all hot . Receptionist very helpful at giving directions to local area. and the view from our room was a added surprise to our lovely big clean and comfortable room
Stayed 1 night in May 2025

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kyle

Stayed 3 nights in May 2025

8/10 Good

Ian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Poor quality dinner only just warm and overpriced.
Stayed 2 nights in May 2025

10/10 Excellent

DAVID

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Excellent hotel 10 min from the station
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility, great staff. Room Was very nice with plenty of space. Not a long walk from the train station or many restaurants or historical sites. Would stay again.
Stayed 1 night in Apr 2025

6/10 Okay

Craig

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Average hotel

Uncomfortable mattress
Stayed 1 night in Apr 2025