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Wensum Guest House

3.0 star property

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Photo gallery for Wensum Guest House

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds
Dining
Free self-parking
Front of property
Family Quadruple Room (Large) | Bathroom shower

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
225 Dereham Road, Norwich, England, NR2 3TF
  • Place, Norfolk Broads
    ‪15 min walk‬
  • Place, Norwich Theatre Royal
    ‪19 min walk‬
  • Place, University of East Anglia
    ‪4 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Ensuite

Standard Room, 1 Double Bed, Ensuite | Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite | Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Family Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Quadruple Room (Large)

Family Quadruple Room (Large) | Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Family Quadruple Room (Large)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room, Ensuite

Single Room, Ensuite | Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Single Room, Ensuite

  • Sleeps 1
  • 1 Single Bed

Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Single Bed

Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

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About this property

Wensum Guest House

Guesthouse with free parking, near Norfolk Broads
A library, tour/ticket assistance and a garden are available at this smoke-free guesthouse. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe.
Wensum Guest House offers 18 accommodations with coffee/tea makers and a hairdryer. Smart televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Wensum Guest House, you'll be within walking distance of Norfolk Broads. Features include free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Norfolk Broads and The Plantation Garden
Wensum Guest House offers its guests a library, tour/ticket assistance, and a garden. WiFi is free in public spaces. Free self parking is available.

This 3-star Norwich guest house is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 5 for adults and GBP 5 for children

Things to do

  • Library

Family friendly

  • In-room cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 9 PM

Check-out

Check-out before 10:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 5 for adults and from GBP 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Wensum Guest House
Wensum Guest House Norwich
Wensum Guest House Guesthouse Norwich
Wensum Guest House Guesthouse
Wensum Guest House Norwich
Wensum Guest House Guesthouse
Wensum Guest House Guesthouse Norwich

Wensum Guest House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 146 out of 337 reviews
Rating 8 - Good. 145 out of 337 reviews
Rating 6 - Okay. 35 out of 337 reviews
Rating 4 - Poor. 7 out of 337 reviews
Rating 2 - Terrible. 4 out of 337 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Andy, UK

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel went out of business but Expedia didn't let me know this. Had to book somewhere else at the last second for a vastly inflated price.
Stayed 1 night in Feb 2020

6/10 Okay

T

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Why is there no at least access to microwave for two adults to use?
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
No key to enter the rental so had to wait around, despite phoning beforehand. No heating in our room.
Stayed 2 nights in Dec 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Cant fault anything. The man on reception was very customer focused and helpful. He went out of his way to help.The photos do not do the room justice. Very clean, spacious and comfortable. Would highly recommend
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Two things could be improved: - the possibility of opening windows at night - a better, stronger flow of water in the shower.
Stayed 1 night in Oct 2019

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Since my last visit they have updated the decor in the room we were in, the continental breakfast was exactly what I needed and for a cooked breakfast we were directed to a very good place. Easy parking and caring service. Our shower was not behaving and the hotel sorted the situation in the best way it could very efficiently.
Stayed 3 nights in Oct 2019

10/10 Excellent

Marcus

Stayed 1 night in Oct 2019

10/10 Excellent

⁶Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel

Clean room, nice service, everything we needed for our 1 night dtay
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a 15 to 20 minutes walk from city centre. Has a good size car park. Staff are friendly and helpful although at breakfast it would have been useful to have more than one on duty as they were having to deal with breakfast guests as well as those checking out.
Stayed 5 nights in Sep 2019

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady in charge was really helpful, after I turned up on the day I booked and at the wrong time.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location 10 mins walk from city centre, off road parking. Room a bit small but comfortable.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Bright and clean. Strange way of charging for breakfasts though!
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Have stayed here a few times. Carpets replaced, look very smart, but no cooked breakfasts available any more, which is a shame.
Stayed 1 night in Aug 2019

6/10 Okay

Nigel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not for us

We where stood ringing the bell after 4 pm the check in time in bike gear melting my wife carried some stuff up to the room once in the room receptionist said can i help with your bags !!!! paid for breakfast has we had done before only then to see a notice its continental only pleased we didnt pay for that kids running riot and screaming dont get us wrong no problem for us kiddies having fun but not if you had eanted a lie in
Stayed 1 night in Aug 2019

8/10 Good

cristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely guest house, very pleasant service and super clean. A few minor issues we noted will surely get fixed in no time. Only real issue for me was the lack of BREWED coffee at breakfast, only instant stuff - I know Norwich is not London, but it is 2019 and coffee houses have been a real success since the 1990s! Herbal tea sachets in the room would also improve things.
Stayed 1 night in Aug 2019

8/10 Good

Janine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean & friendly. City is only a short walk away
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like all. Helpful & polite staff Good info on local area
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Room 20 is no more than a cupboard with a small roof light, with no other windows it was very claustrophobic and would be an issue if you suffered from claustrophobia. The en-suite needed maintenance with the extraction not working and a dripping tap. Also fire doors are wedge open which clearly is illegal and a safety issue. Cannot see how this property has a four star rating.
Stayed 2 nights in Aug 2019

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review from a regular user

I am a regular user of this lovely guest house, having my daughter studying at the UEA, nearby. This was pre-planned stay, which turned out to be the UKs second hottest day on record!!! When calling to request a cool room (health reasons), I was quite surprised to find that the guest house's management had changed hands! I needn't have worried, however, as the new lady manager, went the extra mile, in providing me with a cool room, a fan and a jug of cold water, plus extra milk to keep me hydrated and cool. She was pleasant and efficient. The guest house, is of good standard for its budget price, hence being a regular user, who knows what she is getting. The breakfast, however, (£5 per head) is no longer a cooked breakfast, but a continental one. As a seasoned traveller, this is in keeping with other similar establishments, who have made similar changes. All in all, as usual, a pleasant and comfortable stsy
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

Peter

Stayed 1 night in Jun 2019