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Hearton Hotel Shinsaibashi

3.0 star property

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Photo gallery for Hearton Hotel Shinsaibashi

Daily buffet breakfast (JPY 1430 per person)
Breakfast, lunch and dinner served
Reception
Hallway
Triple Room, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1-5-24 Nishi Shinsaibashi, Chuo-ku, Osaka, Osaka-fu, 542-0086
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Place, Dotonbori
    ‪4 min walk‬
  • Place, Dotonbori Glico Sign
    ‪5 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Single Room, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Desk, blackout curtains, iron/ironing board, free WiFi

Triple Room

  • Sleeps 3

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Double Room, Non Smoking

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Triple Room, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 17 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Semi Double Room Non smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Semi Double Room Non smoking

  • Sleeps 2

View all photos for Double Room Non smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Double Room Non smoking

  • Sleeps 2

View all photos for Double Room Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Double Room Smoking

  • Sleeps 2

View all photos for Twin Room Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room Non Smoking

  • Sleeps 2

View all photos for Single Room Non smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room Non smoking

  • Sleeps 1

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Economy Double Room, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

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About this property

Hearton Hotel Shinsaibashi

Hotel with a restaurant, steps from Shinsaibashi-suji Shopping Street
This hotel features a restaurant, a coffee shop/cafe and a microwave in a common area. WiFi in public areas is free. Other amenities include conference space, dry cleaning and a 24-hour front desk.
Hearton Hotel Shinsaibashi offers 302 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. 26-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the shopping around Hearton Hotel Shinsaibashi. During your stay, you're just a quick walk from Dotonbori. Enjoy features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Shinsaibashi-suji Shopping Street and 6 minutes on foot from Dotonbori
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Hearton Hotel Shinsaibashi.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Planet 3rd – This restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 1,430 for adults and JPY 770 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Planet 3rd

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 10 floors
  • 2 buildings
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1430 for adults and from JPY 770 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hearton Hotel Shinsaibashi
Hearton Hotel Shinsaibashi Osaka
Hearton Shinsaibashi
Hearton Shinsaibashi Hotel
Hearton Shinsaibashi Osaka
Hotel Hearton Shinsaibashi
Shinsaibashi Hearton Hotel
Hearton Hotel
Hearton
Hearton Hotel Osaka
Hearton Shinsaibashi Osaka
Hearton Hotel Shinsaibashi Hotel
Hearton Hotel Shinsaibashi Osaka
Hearton Hotel Shinsaibashi Hotel Osaka

Hearton Hotel Shinsaibashi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 442 out of 1001 reviews
Rating 8 - Good. 394 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shannen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a wonderful stay at this hotel! The room was clean, comfortable, and well-equipped with everything I needed. Staff were friendly and helpful throughout my visit. What really stood out was the location super convenient and close to everything. Easy access to public transportation, great local restaurants, shopping, and sightseeing spots just a short walk away. I felt safe and relaxed the entire time. Highly recommend for both solo travelers and families!
Stayed 7 nights in Jul 2025

10/10 Excellent

CHUNWEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

YOUNG JU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

CHUI KAM

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

DENNISWAYNE

Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and kind staff

The location is convenient to go to various spots in Osaka. Shinsaibashi is close to Kyocera Dome and in one of the shopping areas in Osaka. There are a lot of shops, cafes and restaurants. They provide organized check-in system and people working there are all nice and kind. I lost my glasses in my room but they found them and kept until I returned to pick up my checked luggage. I really appreciated it.
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay
Stayed 1 night in Jul 2025

8/10 Good

Kei

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Yingjue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Man Ki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Delmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are really small and breakfast is a little expensive
Stayed 1 night in Apr 2025

8/10 Good

Riza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very warmpt and helpful. Thanks we havd a great stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Mirian

Stayed 4 nights in Apr 2025

8/10 Good

Ng Boon

Stayed 3 nights in Apr 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, close to everything, AC in the room with mini fridge. We couldn't open our window, but the staff wouldnt and open/close it for us. Would recommend!
Stayed 3 nights in Apr 2025

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures are not indicative of room quality. Requested non-smoking room and was put on "smoking" floor. Additionally, air conditioning is advertised as available and were told that we could only use "fan mode" during our stay. Left early, will be pursuing refund.
Stayed 3 nights in Apr 2025

8/10 Good

Suk Ping

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

SHIGEKI

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

luke

Stayed 1 night in Mar 2025

8/10 Good

Lai Yin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Ker

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Lee MARY

Stayed 4 nights in Mar 2025

6/10 Okay

Luis

Stayed 1 night in Jan 2025