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The Windsor Suites

4.0 star property

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Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, pool loungers
Property preview
Premium bedding, pillow-top beds, in-room safe, individually decorated
2 bars/lounges
City view from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Place, Benjamin Franklin Parkway
    ‪5 min walk‬
  • Place, Pennsylvania Convention Center
    ‪6 min walk‬
  • Place, Rittenhouse Square
    ‪9 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed, Accessible (Skyline Club Level)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds (Skyline Club Level)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed (Skyline Club Level)

  • 23 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline Club Level Murphy)

Suite, 1 King Bed (Skyline Club Level Murphy) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed (Skyline Club Level Murphy)

  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Discovery)

Suite (Discovery) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite (Discovery)

  • 90 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom (2 Doubles)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom (2 Doubles)

8.4 out of 10
Very good
(8 reviews)
  • 79 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (King)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom (King)

9.0 out of 10
Wonderful
(16 reviews)
  • 79 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed (Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Studio, 1 King Bed (Club Level)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Club Level Murphy)

Premium Room (Club Level Murphy) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room (Club Level Murphy)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds

8.2 out of 10
Very good
(34 reviews)
  • 42 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds, Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Studio, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony | Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed, Balcony

8.4 out of 10
Very good
(20 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 1 King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

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About this property

The Windsor Suites

Hotel with 2 restaurants, near Rittenhouse Square
2 restaurants, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a seasonal outdoor pool and conference space are on-site.
The Windsor Suites offers 171 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The Windsor Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from Love Park. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Cooked-to-order breakfast served weekends for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Within a 15-minute walk of Pennsylvania Convention Center and Rittenhouse Square
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
The Windsor Suites offers its guests a fitness centre and a seasonal outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2072 square feet (192 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly The Windsor Suites. Parking is available for a fee.

This 4-star Philadelphia hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 9:00 AM and 11:00 AM.
Con Murphy’s Irish Pub – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Asia on the Parkway – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Asia on the Parkway
  • Con Murphy’s Irish Pub

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,072 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Banquet hall
  • Built in 1963
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15 for adults and from USD 15 for children
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or on-site payments
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 216536
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 9:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

The Windsor Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1607 out of 2498 reviews
Rating 8 - Good. 460 out of 2498 reviews
Rating 6 - Okay. 216 out of 2498 reviews
Rating 4 - Poor. 99 out of 2498 reviews
Rating 2 - Terrible. 116 out of 2498 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Aloura

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room, beautiful views of the city. Good food at downstairs Irish pub restaurant. Within walking distance to additional food options. Parking is expensive. Requires additional charge to access the lounge and pool.
Stayed 2 nights in Oct 2025

10/10 Excellent

Idi

Stayed 1 night in Oct 2025

8/10 Good

Kami

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress was not the most comfortable, which was disappointing because we paid extra for the skyline level. In general, the building seems well kept but older (worn carpets, scratches on floor). But it was clean and great service. Always met with a smile and willing to give information. View was so pretty. Well stocked snacks and drinks in skyline lounge. Outdoor skyline area closed at 8pm. I wish it was open a little later. Great restaurant Con Murphy’s on premises. Their food and drinks were delicious, and fast. Parking was super easy. Drop off to valet right next to main entrance of hotel. Overall, we really liked the hotel.
Stayed 3 nights in Oct 2025

8/10 Good

Shirlette

Stayed 2 nights in Oct 2025

10/10 Excellent

Fay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, comfortable suites! Great location within the city - whether your stay is for business, shopping, or sight seeing. Loved the view of the Basilica from the balcony.
Stayed 2 nights in Sep 2025

2/10 Terrible

Mitchell

Expedia reserved the wrong room
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, views and super friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly fantastic service from all staff members
Stayed 2 nights in Oct 2025

6/10 Okay

kerri

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
I booked this hotel based on the heated rooftop pool. The day we arrived the pool was ice cold, when we asked staff about it they said it had just happened and were working on it. That was Sunday , the issue was still not resolved by the time we checked out on Wednesday and we never saw anyone working on it.
Stayed 3 nights in Oct 2025

10/10 Excellent

Patrick, Ottsville

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, nice view, restaurant open late was a plus.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Arlene

Liked: Staff & service, room comfort
Bathtub was rusted, water on the main floor, and room was not cleaned upon return from day 2. Kay at the front desk was beyond outstanding!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for travel nearby with several options for parking. Overall clean with some spots here and there. Very much worth it for the location and ability to travel easily around the city. Rooms are quiet as well. Will be a preferred spot to stay again
Stayed 4 nights in Oct 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & nice hotel reasonably priced.
Stayed 1 night in Oct 2025

8/10 Good

Gordana

Liked: Cleanliness, staff & service, property conditions & facilities
Room was cold. AC was on, did not need AC
Stayed 4 nights in Oct 2025

8/10 Good

Holley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, rooms are very spacious and quiet, but a little run down. The location is good and there is plenty within walking distance.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephen

Stayed 2 nights in Oct 2025

8/10 Good

Stephani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one thing I have to say negative - it is not stated when booking the room that you will have to pay to park your car while staying at the hotel. Since this seems to be a thing for philly hotels, it would have been nice to have been told right at booking vs not knowing until arrival to the hotel.
Stayed 3 nights in Oct 2025

8/10 Good

Nayomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Laurel, Pasadena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the loveliest of any hotel I’ve stayed at, and I’ve stayed all over the world. 5 star staff. Very family friendly…beautiful pool, spacious suites, and fabulous location. Thank you again for a wonderful stay in Philadelphia
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025