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SM Resort Phuket

3.0 star property

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Outdoor pool, pool umbrellas, pool loungers
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Sweet Suite Room | Balcony
Breakfast, lunch, dinner served; international cuisine

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

View in a map
20/42 Sirirat Road, Patong Beach, Patong, Phuket, 83150
  • Place, Patong Beach
    ‪14 min walk‬
  • Place, Jungceylon Shopping Center
    ‪2 min drive‬
  • Place, Bangla Road
    ‪2 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪43 min drive‬

Room options

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About this property

SM Resort Phuket

Mountain hotel connected to a shopping centre in Patong with free parking
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a rooftop terrace and a coffee shop/cafe are on-site.
SM Resort Phuket offers 50 air-conditioned accommodations with fireplaces and tablet computers. This individually furnished accommodation has separate sitting areas. Beds feature premium bedding. 42-inch plasma televisions come with cable channels and DVD players. Fridges, coffee/tea makers and minibars are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, computers and telephones. Additionally, rooms include a safe and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include Swedish massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including reflexology.
With your stay at SM Resort Phuket, you're connected to a shopping centre and just a quick walk from Simon Cabaret. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine while dining at SM Bar and Restaurant
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Patong Beach and a few minutes from Bangla Road
  • Airport, cruise terminal and beach shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available on request) and a beach shuttle are available for a fee. An outdoor pool, a rooftop terrace, and spa services are also featured at the business-friendly SM Resort Phuket. The hotel can provide concierge services and limo/town car service. Self parking is free.

This 3-star Patong hotel is smoke free.

For a fee, guests can enjoy breakfast daily from 6 AM to 11 AM.
SM Bar and Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.
Late-night fare is available from 24-hour room service.

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at SM Resort Phuket

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 700.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: THB 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
SM Resort Phuket offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

SM Phuket
SM Phuket Kathu
SM Resort Phuket
SM Resort Phuket Kathu
Sm Hotel Patong
SM Resort Patong, Phuket
SM Resort Phuket Patong
SM Phuket Patong
SM Resort Phuket Hotel
SM Resort Phuket Patong
SM Resort Phuket Hotel Patong

SM Resort Phuket Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 19 reviews
Rating 8 - Good. 8 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 4 out of 19 reviews

5.8/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

JC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

Really dissatisfied. Arrived with my disabled mother and 3 suitcases, the receptionist just sat and watched us struggle without any assistance at all. The lobby,lift and room were not clean. Don't stay here
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was clean and the room was nice and big. the location for me is good.
Stayed 2 nights in Aug 2019

8/10 Good

JC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2017

8/10 Good

Dimitrije, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great looking rooms, great service, would recommend this hotel

6/10 Okay

Verified traveller

acceptable. good value for money.

6/10 Okay

Verified traveller

Disliked: Cleanliness
good price. good bed. price performance is excellent.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Middle of nowhere

One terrible hotel stuff can make you want to leave immediately. Her tone make you feels like you did something very very wrong.

6/10 Okay

Teroosa

Ok

It was an OK stay, a bit of a walk from the Hotel to the main city but overall it was reasonable.

6/10 Okay

Christopher, USA

Disliked: Cleanliness, property conditions & facilities

Good enough, but could be so much more...

SM Hotel is a nice enough budget hotel. For the price I paid it was good enough, and the location (about 5 minutes by Tuk Tuk to Patong Beach, 10 minutes to Karon Beach) was perfect. Positives: The staff were exceptionally kind, and tried to help my wife and I out as much as they could. The pool was nice; however, like most of the hotel the pool area was cluttered and could have been nicer. The rooms were ok, again for a budget hotel. Negatives: If the hotel cleaned better and picked up the clutter everywhere this would be a very nice hotel. The pool area and the roof deck are very dirty (the roof deck is unusable in my opinion). The rooms were dusty when I arrived, but I complained and the staff dusted for us quickly. Again, for the price it's worth it but with just a little bit of effort it could be so much nicer.

8/10 Good

James, Broxbourne

Liked: Cleanliness, room comfort

Cheap and cheerful

Great if you want to be close to Patong Beach and also get some sleep at night. Clean and very reasonable for the price you pay per night.

4/10 Poor

Teroosa

Disliked: Cleanliness, staff & service, room comfort

Booo!

This place was terrible , the staff were unfriendly, the airconditioning didn't work, everyone was very unenthusiatic. The room didn't have a safe, the safe was downstairs at the front of the hotel, and a bit far to walk to where you might want to get. Not impressed.

8/10 Good

luigino, trviso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

8/10 Good

Jonny

Liked: Room comfort
Disliked: Staff & service
De dröjde 2 dagar innan dem tog bort föregående gästers handdukar. Fick påminna om dushgel å toapapper tog 1 dag till. + Skön säng å stor tv.
Stayed 5 nights in Jan 2018

2/10 Terrible

Sari, Helsinki, Finland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

All together terrible experience...

Rooms, pool area, overall dirty hotel. Pool area bathrooms stug and smelly. All laudrys left on hall where you had to cross those to get to the pool. Payed for breakfast, 5€/person) wich one day included 2 toast without anything, other day only coffee. Also take all receipts with you.. tried to charge double. Would not recommend to anyone.

2/10 Terrible

Patrick

Disliked: Cleanliness, property conditions & facilities, room comfort

Telefon blev stulen från rummet.

Min frus iPhone blev stulen på rummet. Vi talade med dem på hotellet men de gjorde ingenting. Jag rekommenderar INTE detta hotell.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pire souvenir

Le lendemain de mon arrivée a l'hotel on me reclame le reglement d'une taxe d'environ 350€ pour un sejour de 28 nuit non stipulés lors de la reservation. j'ai appelé votre service clientele qui etait egalement etonné, ils devaient me rappeler pour regler le probleme mais dans l'attente et sans reponse de votre par je n'ai pas continué mon sejour a l'hotel (vous pouvez demander a l'hotel en question). 2 nuits m'ont donc couté plus de 400€ sans aucun geste commercial de votre part. Sachez que c'est donc ma derniere reservation via votre site. Merci

8/10 Good

Hien, Long an

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tot

Tuong doi ok. Gia ca hop ly