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Hampton Inn & Suites Palestine

2.5 star property

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Reception
Standard Room | Minibar
Standard Room | Desk, blackout curtains, soundproofing, iron/ironing board
Reception
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2700 S Main Loop 256, Palestine, TX, 75801
  • Place, Palestine Regional Medical Center
    ‪13 min walk‬
  • Place, Redlands Hotel
    ‪4 min drive‬
  • Place, Texas State Railroad: Palestine Depot
    ‪9 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Room, Accessible | Desk, blackout curtains, soundproofing, iron/ironing board

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Room, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 5
  • 2 Queen Beds

Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Room-Shower Only-Non-Smoking

  • Sleeps 3

King Studio Suite With Whirlpool-Non-Smoking

  • Sleeps 3

Studio Suite With 1 King Bed And Sofa Bed-Non-Smoking

  • Sleeps 3

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

Mobility/Hearing Accessible King Room with Roll in Shower

  • Sleeps 3

View all photos for One king bed non smoking

Desk, blackout curtains, soundproofing, iron/ironing board

One king bed non smoking

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for One king studio sofabed non smoking

One king studio sofabed non smoking | Desk, blackout curtains, soundproofing, iron/ironing board

One king studio sofabed non smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two queen beds non smoking

Two queen beds non smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Two queen beds non smoking

9.4 out of 10
Exceptional
(21 reviews)
  • Sleeps 5
  • 2 Queen Beds

Room With 2 Double Beds And Tub-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 4

Two Double Bed Hearing Accessible-Non-Smoking

  • Sleeps 4

View all photos for Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

Desk, blackout curtains, soundproofing, iron/ironing board

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 3

1 King Bed Mobility/Hearing Accessible Room With 3x3 Shower-Non-Smoking

  • Sleeps 3

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 3

Guest Room With 1 King Bed And Sofa Bed-Hearing Accessible-Non-Smoking

  • Sleeps 3

Guest Room With 2 Queen Beds And Sofa Bed-Hearing Accessible-Non Smoking

  • Sleeps 5

Room With 2 Queen Beds, Sofabed, Microwave, Fridge And Wet Bar-Non Smoking

  • Sleeps 5

1 King Bed Room With Sofabed, Microwave And Fridge-Non-Smoking

  • Sleeps 4

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About this property

Hampton Inn & Suites Palestine

Along with a fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Hampton Inn & Suites Palestine offers 80 accommodations with coffee/tea makers and a hairdryer. 50-inch LCD televisions come with satellite channels.

This Palestine hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Palestine. During your stay, you'll be within walking distance of Palestine Regional Medical Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 15 minutes on foot from Palestine Regional Medical Center and a 5-minute drive from Anderson County Courthouse
  • Cats and dogs welcome for a fee
Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 798 square feet (72 square metres) and includes conference space. The business-friendly Hampton Inn & Suites Palestine also features a fitness centre, coffee/tea in common area, and laundry facilities. Self parking is free.
Guests are served a free full breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 798 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 18 September 2025 to 28 February 2026 (completion date subject to change). The following areas are affected:
  • Business centre
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Selected guestrooms
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Palestine
Hampton Inn Palestine
Palestine Hampton Inn
Hampton Inn Palestine Hotel
Hampton Inn Suites Palestine
Hampton Inn & Suites Palestine Hotel
Hampton Inn & Suites Palestine Palestine
Hampton Inn & Suites Palestine Hotel Palestine

Hampton Inn & Suites Palestine Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 432 out of 642 reviews
Rating 8 - Good. 131 out of 642 reviews
Rating 6 - Okay. 37 out of 642 reviews
Rating 4 - Poor. 16 out of 642 reviews
Rating 2 - Terrible. 26 out of 642 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Jay

Firstly pool closed permanently but listed available on website. Secondly they put us in the wrong room that I paid for
Stayed 1 night in Nov 2025

6/10 Okay

Albert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Updated room seemed cold, minimalist and sterile. Open & exposed closet nit attractive. There was no plastic laundry bag.
Stayed 2 nights in Nov 2025

10/10 Excellent

issla, San Antonio

Liked: Cleanliness, property conditions & facilities
It was under construction but the lobby, room and everything was really clean. Excellent front desk
Stayed 1 night in Nov 2025

10/10 Excellent

LaTandria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff and clean rooms. Perfect location for my weekend getaway.
Stayed 1 night in Aug 2025

10/10 Excellent

jeff

Stayed 1 night in Nov 2025

10/10 Excellent

Alysia

Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa Deanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great
Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher, Plano

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and the staff was nice.
Stayed 1 night in Oct 2025

6/10 Okay

Kathy

Disliked: Property conditions & facilities
This hotel is under renovation and still needs a lot of work. The pool has been permanently closed and during our visit the laundry facility was not working.
Stayed 1 night in Oct 2025

8/10 Good

Sherrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am disappointed with no internet but no complaints
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Services was good , first floor was in remodeling but the room on 4 level was very good everything was new.
Stayed 1 night in Sep 2025

10/10 Excellent

Itzel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Jun 2025

2/10 Terrible

Martha

Disliked: Cleanliness, property conditions & facilities
Renovations were not mentioned when booking, disappointed about the ongoing construction noise , closed pool , closed laundry ., etc ....terrible continental breakfast ! And loud air condition noise the whole stay...smh ! Terrible stay !!! Very disappointed for the money I paid ☹️😠
Stayed 1 night in Sep 2025

10/10 Excellent

Derrick, Tomball

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 2 nights in Sep 2025

10/10 Excellent

Franklin D Jones

Liked: Cleanliness
Stayed 2 nights in Sep 2025

6/10 Okay

Frederick

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Stay evaluation.

The hotel is undergoing a renovation and I did not know that when making my reservation. The room assigned to us was a handicap room. Due to renovation the breakfast offering was light, coffee and breakfast bars. Since we only stayed one night, we could deal with the inconveivance and the "clutter". Really wish I knew that the hotel was in renovation, I would have looked another Hampton in the area.
Stayed 1 night in Sep 2025

8/10 Good

Donny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

cesar

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
it was under construction and nobody mentioned this before i book this hotel , you can feel the dust and the smell at anytime, the breakfast was just a side table with couple of muffins and boiled eggs i was ending having a coffee next door, i understand that they need to improve the hotel but will be good a warning so we can decide if book or no, so not good experience on my first trip to palestine
Stayed 1 night in Sep 2025

8/10 Good

dave

Should have been told about construction and no pool, laundry and abbreviated breakfast or given a discount
Stayed 1 night in Sep 2025

6/10 Okay

Bryan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Messy Remodel...Stay Away for Now.

It would have been nice to know that the hotel is in the middle of a huge remodel. Noise, dust, mess, no lobby, meager breakfast...what a disappointment. We have stayed here before, and this time we were intown for a family funeral. Between our 2 rooms and other family members, we had at least 5 rooms. When we asked if there was somewhere family could sit and visit, since there was no lobby, we were offered a conference room for over $200. The elevators were a mess, tons of noise, and old furniture and mattresses all over the front of the property. We choose our hotels based on several things, and breakfast and pet friendly are 2 major categories. There was very little breakfast (and nowhere to eat it), and I'm glad our dog was not with us this time. She would have never gotten any sleep. We definitely wont be back, and knowing that Hotels.com doesn't know about thing ljke this, its going to be difficult to trust future bookings.
Stayed 1 night in Sep 2025

6/10 Okay

Bryan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Wait until the renovation is finished!

The hotel is undergoing a huge renovation right now, and not only is there no lobby, no sitting area, and no breakfast, there is tons of noise, dust, and old furniture and mattresses outside. It looked like the hotel had been through some sort of disaster. We choose Hampton Inn specifically for the comfort, quiet, and breakfast. This stay had none of these. We were in town for a funeral, and our family had 5 rooms booked (we had 2 ourselves for us and my sons). It would have been nice to have a heads-up that this was happening so we could make an informed decision. There was no lobby or "breakfast" area, and when we asked if there was a place the family could sit together to visit for awhile, we were told that a conference room would cost $200 to rent. Inexcusable. We wont stay at that Hampton again.
Stayed 1 night in Sep 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is under construction and they put us on 4 floor with no elevator working..we turned around and walked out the door. The employee at the makeshift front desk needs to find another job that does not require inner acting with public. Worst hotel experience ever after driving 8 hrs
Stayed 1 night in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Antione

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

April

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs
Stayed 2 nights in Jul 2025

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