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Riviera del Sol

3.5 star property

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Photo gallery for Riviera del Sol

View from property
Shower, free toiletries, towels
Front of property
Exterior
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
1a. Avenida norte y calle 30 norte, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Mamitas Beach
    ‪3 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard King

Standard King | 1 bedroom, in-room safe, free cots/infant beds, free WiFi

Standard King

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

1 bedroom, in-room safe, free cots/infant beds, free WiFi

Superior King

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, free cots/infant beds, free WiFi

Deluxe Double Room

7.4 out of 10
Good
(6 reviews)
  • 28.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, free cots/infant beds, free WiFi

Standard Double Room

9.4 out of 10
Exceptional
(21 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard with Garden View

1 bedroom, in-room safe, free cots/infant beds, free WiFi

Room Standard with Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior

1 bedroom, in-room safe, free cots/infant beds, free WiFi

Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Garden View

1 bedroom, in-room safe, free cots/infant beds, free WiFi

Room Superior with Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

1 bedroom, in-room safe, free cots/infant beds, free WiFi

Room Standard

  • Sleeps 4
  • 2 Double Beds

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About this property

Riviera del Sol

Colonial hotel with outdoor pool and restaurant
An outdoor pool, a restaurant and a children's pool are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include concierge services, a library and tour/ticket assistance.
Riviera del Sol offers 23 air-conditioned accommodations with a safe and free toiletries. Rooms open to balconies. LED televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Riviera del Sol's great location. During your stay, you're just a quick walk from Playa del Carmen Main Beach. You'll find features such as free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, multilingual staff and a terrace
  • Guests have great things to say about the helpful staff and the location
  • Steps from Quinta Avenida and 3 minutes on foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
Riviera del Sol offers its guests an outdoor pool and a children's pool. There's a restaurant on site. A free manager's reception is offered daily. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at Riviera del Sol. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Colonial Playa del Carmen hotel.

The hotel hosts a free manager's reception daily.
Riviera del Sol has a restaurant on site.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 for adults and USD 7 for children
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cot
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Riviera del Sol

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 7 for adults and from USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Riviera del Sol offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Riviera Sol
Riviera Sol Hotel
Riviera Sol Hotel Playa del Carmen
Riviera Sol Playa del Carmen
Sol Riviera
Hotel Riviera Del Sol Riviera Maya/Playa Del Carmen, Mexico
Riviera Del Sol Hotel
Riviera Del Sol Playa Carmen
Riviera del Sol Hotel
Riviera del Sol Playa del Carmen
Riviera del Sol Hotel Playa del Carmen

Riviera del Sol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 521 out of 849 reviews
Rating 8 - Good. 246 out of 849 reviews
Rating 6 - Okay. 52 out of 849 reviews
Rating 4 - Poor. 12 out of 849 reviews
Rating 2 - Terrible. 18 out of 849 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Cecilia

Stayed 3 nights in Apr 2025

2/10 Terrible

Mirza

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right across a bar that plays music until 3 a.m. when I let the front desk know about the terrible first night my family and I had, they told me that we could wear earplugs. The music is so loud that it will make your night miserable. I asked for my refund and they declined my request for a refund. They offer me a different property but said I would have to leave the current room at 12 and wait until 4 to go to the other property when I had paid for 4 nights. I decided that I would give a chance to go to another property they offer me, but when I arrived I was treated poorly. We were asked go wear plastic uncomfortable bracelets. We decided to leave and paid a whole new price for another hotel. Terrible experience and customer service at Rivera del Sol.
Stayed 4 nights in Mar 2025

6/10 Okay

Jennifer

Travelled with partner
It was OK. Not great. Not terrible. Good location. Loud bar at night. Staff at Front desk were very nice. Needs some updating.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 2 nights in Mar 2025

8/10 Good

Youping

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice location and good receptionist
Stayed 3 nights in Mar 2025

10/10 Excellent

Konrad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice time at this hotel and would definitely go back in the future.
Stayed 5 nights in Feb 2025

4/10 Poor

Roxana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is outdated. Close to the beach and to 5ta Avenida.
Stayed 3 nights in Feb 2025

10/10 Excellent

PETER, NEW BRAUNFELS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little pool area and great breakfast opportunity.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Cute hotel. Very clean and comfortable. Linen looks a little worn but were clean and meet our needs for the one night we stayed.
Stayed 1 night in Feb 2025

10/10 Excellent

mathilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy my time there
Stayed 4 nights in Feb 2025

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place!!!!

The rooms are beautifully decorated and very clean. The breakfasts are yummy. The pool area is inviting and lush. I loved swimming in the pool listening to the birds! The staff are very friendly and helpful. The location is close to the beach and the nicer section of the city. I would recommend!
Stayed 2 nights in Feb 2025

6/10 Okay

Benjamin

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Great location but very noisy due to echo in the building
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service
Nice place to stay and conveniently located.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jacklyn

Stayed 5 nights in Dec 2024

4/10 Poor

Anton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We have been going there as a family for the last 15 years on and off. Before Covid, we stayed there around 5 times. This was our first time after Covid. The place has completely fell a part. Pros…. Rooms are big. Fits two queen size beds. Rooms have balconies. Shower has good pressure (very important, especially after full day at the beach), and we always had hot water. Very centrally located. Convenient to many restaurants, Mamitas beach (one block), bars, and basic trinkets shopping. Cons Before Covid, the staff was a bit more professional, helpful, had European charm. Today, Staff at the front desk are completely LOST, especially the lady at the night shift. Completely useless. Anything you ask her outside of a key, she doesn’t know how to do. TV has one English Channel, mattress is not existing. Bathroom has two self made ventilations to prevent mold. One is the actual bathroom door that has been cut up, and the second is an angled plexiglass that leads to the hallway. In both variations, you actually know what the person is doing while waking through the hallway to your room. Very disturbing and unpleasant. Beach towels that the hotels provides (if you ask) are soooo old and dirty it’s embarrassing. Rooms have no phone, so you can’t even call downstairs to ask for anything. Hotel is located right next to 3 bars/restaurants that close around 3am on the weekend and around 1:30am or so on weekday. Good luck falling a sleep 3 star hotel with 2 star service!!!
Stayed 9 nights in Dec 2024

10/10 Excellent

Enrique, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful. Very clean with special touches. Elena and Acu were extremely nice and helpful. We will definitely be back
Stayed 2 nights in Dec 2024

10/10 Excellent

Efren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Anastacio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2024

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to place in Playa Del Carmen. Great location, great staff and reasonably priced. Two thumbs up.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gear for a quick stay

Awesome for the price. Comfortable bed and big clean room. AC was cool and ceilings fans was a great addition. Only complaint is the the walls are extremely thin and you can hear everything like is inside your room.
Stayed 3 nights in Oct 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Sarah

Stayed 7 nights in Sep 2024

6/10 Okay

Ana

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was a nice place but mattress was super firm and my sheets had a smeared of poop. It was disgusting. The staff was really nice.
Stayed 1 night in Oct 2024

10/10 Excellent

cheryl, stowe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024