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Hotel Botanico & The Oriental Spa Garden

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Photo gallery for Hotel Botanico & The Oriental Spa Garden

Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
Property video
Deluxe Double Room (Teide View) | Terrace/patio
Garden
Property grounds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included

Explore the area

View in a map
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400
  • Place, Botanical Gardens
    ‪2 min walk‬
  • Place, La Paz Lookout
    ‪5 min walk‬
  • Place, Plaza del Charco
    ‪7 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪71 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Double Room (Teide View)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Double Room (Teide View)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room (Spa View)

Deluxe Double Room (Spa View) | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Double Room (Spa View)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room (Teide View)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Double Room (Teide View)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Double Room, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Garden View (Ambassador)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite, Garden View (Ambassador)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (Ambassador)

Junior Suite, Ocean View (Ambassador) | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite, Ocean View (Ambassador)

  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (Senator Teide view)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Suite (Senator Teide view)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Ocean View (Senator)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Suite, Ocean View (Senator)

  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Botanico & The Oriental Spa Garden

4 restaurants, 3 outdoor pools and a full-service spa are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free area shuttle. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Hotel Botanico & The Oriental Spa Garden offers 241 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down duvets. A pillow menu is available. 55-inch Smart televisions come with satellite channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Oriental Spa Garden has 14 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Botanico & The Oriental Spa Garden. During your stay, you're just a quick walk from Botanical Gardens. Features include free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at La Parrilla, a fine-dining restaurant that serves Spanish cuisine
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with massages, body wraps or body scrubs at The Oriental Spa Garden
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes tennis courts, a gym and a steam room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Botanical Gardens and 14 minutes on foot from San Telmo Promenade
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Botanico & The Oriental Spa Garden offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a hot tub. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 16162 square feet (1502 square metres) and includes conference space. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Hotel Botanico & The Oriental Spa Garden. A free area shuttle within 2 km is available. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Puerto de la Cruz hotel.

Guests are served a free buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
La Parrilla – This fine-dining restaurant specialises in Spanish cuisine and only serves dinner.
The Oriental – This restaurant specialises in Asian cuisine and only serves dinner. Open selected days.
Il Pappagallo – Overlooking the ocean, this restaurant specialises in Italian cuisine and only serves dinner. Open selected days.
Palmera Real – This restaurant specialises in international cuisine and serves breakfast, lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Bar Hall – This lobby lounge overlooks the garden. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Bar Hall
  • Il Pappagallo
  • La Parrilla
  • Palmera Real
  • The Oriental

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • In-room babysitting
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,162 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 April to 24 July:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day, plus a one-time cleaning fee of EUR 50
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 217 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 30 per pet, per day plus a one-off EUR 50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Botanico & The Oriental Spa Garden offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Hotel Botanico & The Oriental Spa Garden Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 560 out of 690 reviews
Rating 8 - Good. 91 out of 690 reviews
Rating 6 - Okay. 26 out of 690 reviews
Rating 4 - Poor. 3 out of 690 reviews
Rating 2 - Terrible. 10 out of 690 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities
Nice hotel and staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities
Fabulous 5 star hotel.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Travelling with family and granchild, staff could not have been kinder or more helpful. Rooms beautifully maintained and facilities excellent
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Benjamin MW

Liked: Cleanliness, staff & service, amenities
Beautiful property, lovely room, helpful and welcoming staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Spotless, Relaxing Haven
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Alaric

Liked: Cleanliness, amenities, property conditions & facilities
A really lovely place to stay. The food was universally excellent - nothing disappointing entirely. Staff super-friendly and the spa terrific. Recommend it thoroughly.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent - nice sea view Everywhere clean and nice Staff was efficient and invisible Very good breakfest Amaising SPA Fantastic Botanical garden
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Judith Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional. Lovely garden. Great facilties. Very helpful and kind staff in every department. Special thanks to reservations, housekeeping and doormen.
Spa
Spa pools
Gardens
Superior deluxe
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Lovely gardens, trees overlooking Teide. Very professional staff. Room upgrade - very pleasant and relaxing stay - Thankyou.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Adalbert

Liked: Cleanliness, amenities, property conditions & facilities
It was exceptionally good
Stayed 1 night in Nov 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Room was very clean, but they need modernising and it would be 5 star. Staff were all happy and very polite, great service culture
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Ghanshyamsingh

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice with balcony. Cleaned twice daily. Change of towels and replenishment daily. Chocolate gift box every evening was a nice touch. Staff very helpful. Lovely breakfast, but would have liked more vegetarian options. Several restaurants on site and several others closeby. Shuttle bus to and from town centre and beach front. The spa section is massive and apparently the largest and best in Europe. Both indoor and outdoor pools and Jacuzzis. Lovely grounds. Just a word of caution, this hotel is in the northern part which is much quieter than the southern part. If you are looking for nightlife and partying perhaps this hotel and this area is not for you.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Fantastic house keeping. Lovely breakfasts. Helpful reception staff. Great spa garden.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

john

Great people lovely location great restaurants.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, it's in our top places to stay.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Trisha Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, along with the staff. They were warm and welcoming, and went out of their way to make sure I had an amazing stay.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Beverley

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautiful. Excellent facilities and staff were great. Breakfast was superb, plenty of choice but we did have a disappointing [and expensive] meal in La Parilla restaurant. The quality was nowhere near that which would be expected of a 5 star hotel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and amazing breakfast!
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

RasikLal

Very best accommodation and all friendly staff 👍
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Brian Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and beautiful gardens.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous gardens, aviary, the gym was excellent & breakfasts were outstanding. Our last night we had dinner in
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 1 night in Feb 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit in three months and we were delighted with the service and ambience of the Hotel.
Stayed 10 nights in Feb 2025
Verified

10/10 Excellent

K C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful spa and facilities.

I loved my stay at Hotel Botanico and would highly recommend it. The spa was excellent and service was top notch.
Stayed 8 nights in Mar 2025

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