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Hotel Botanico & The Oriental Spa Garden

5.0 star property
VIP Access

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Photo gallery for Hotel Botanico & The Oriental Spa Garden

Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
Property video
Garden
Aerial view
Deluxe Double Room (Teide View) | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included

Explore the area

View in a map
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400
  • Place, Botanical Gardens
    ‪2 min walk‬
  • Place, La Paz Lookout
    ‪5 min walk‬
  • Place, Taoro Park
    ‪17 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪61 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room (Teide View)

Deluxe Double Room (Teide View) | Down duvets, minibar, in-room safe, desk

Deluxe Double Room (Teide View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room (Spa View)

Deluxe Double Room (Spa View) | Down duvets, minibar, in-room safe, desk

Deluxe Double Room (Spa View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room (Teide View)

Superior Double Room (Teide View) | Down duvets, minibar, in-room safe, desk

Superior Double Room (Teide View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View | Down duvets, minibar, in-room safe, desk

Superior Double Room, Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (Ambassador)

Junior Suite, Garden View (Ambassador) | Down duvets, minibar, in-room safe, desk

Junior Suite, Garden View (Ambassador)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Ambassador)

Junior Suite, Ocean View (Ambassador) | Down duvets, minibar, in-room safe, desk

Junior Suite, Ocean View (Ambassador)

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Senator Teide view)

Suite (Senator Teide view) | Down duvets, minibar, in-room safe, desk

Suite (Senator Teide view)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (Senator)

Suite, Ocean View (Senator) | Down duvets, minibar, in-room safe, desk

Suite, Ocean View (Senator)

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Hotel Botanico & The Oriental Spa Garden

4 restaurants, 3 outdoor pools and a full-service spa are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free area shuttle. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Hotel Botanico & The Oriental Spa Garden offers 241 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down duvets. 55-inch Smart televisions come with satellite channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 14 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Botanico & The Oriental Spa Garden. During your stay, you're just a quick walk from Botanical Gardens. Features include free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at La Parrilla, a fine-dining restaurant that serves Spanish cuisine
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with hydrotherapy, facials or aromatherapy at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes tennis courts, a gym and a steam room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Botanical Gardens and 14 minutes on foot from San Telmo Promenade
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Botanico & The Oriental Spa Garden offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a hot tub. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 16162 square feet (1502 square metres) and includes conference space. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Hotel Botanico & The Oriental Spa Garden. A free area shuttle within 2 km is available. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Puerto de la Cruz hotel.

Guests are served a free buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
La Parrilla – This fine-dining restaurant specialises in Spanish cuisine and only serves dinner.
The Oriental – This restaurant specialises in Asian cuisine and only serves dinner. Open selected days.
Il Pappagallo – Overlooking the ocean, this restaurant specialises in Italian cuisine and only serves dinner. Open selected days.
Palmera Real – This restaurant specialises in international cuisine and serves breakfast, lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Bar Hall – This lobby lounge overlooks the garden. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Bar Hall
  • Il Pappagallo
  • La Parrilla
  • Palmera Real
  • The Oriental

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • In-room babysitting
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,162 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day, plus a one-time cleaning fee of EUR 50
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 187 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 30 per pet, per day plus a one-off EUR 50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Botanico & The Oriental Spa Garden offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Hotel Botanico & The Oriental Spa Garden Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 552 out of 681 reviews
Rating 8 - Good. 90 out of 681 reviews
Rating 6 - Okay. 26 out of 681 reviews
Rating 4 - Poor. 3 out of 681 reviews
Rating 2 - Terrible. 10 out of 681 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel its self was amazing. Our room was very lovely and the cleaning of the room was great. There was only 2 things that let it down, the Mediterranean restaurant and the bar. The service in the Mediterranean restaurant was not what I would expect from a 5 star hotel. The bar we had to wait 40 minutes for a drink. On the other hand the service we received from the Italian restaurant was fantastic, you would of thought you were in a different hotel. This doesn't take it away that the hotel is fantastic and looking forward to return in the future.
Stayed 2 nights in Nov 2025

10/10 Excellent

Adalbert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was exceptionally good
Stayed 1 night in Nov 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Room was very clean, but they need modernising and it would be 5 star. Staff were all happy and very polite, great service culture
Stayed 7 nights in Nov 2025

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautiful. Excellent facilities and staff were great. Breakfast was superb, plenty of choice but we did have a disappointing [and expensive] meal in La Parilla restaurant. The quality was nowhere near that which would be expected of a 5 star hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Fantastic house keeping. Lovely breakfasts. Helpful reception staff. Great spa garden.
Stayed 7 nights in Nov 2025

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel spotless and fully staffed . The hotel is beautiful and rooms to a high standard . Had it not been for a huge disappointment of not getting as advertised garden view would rate higher . The junior suite with garden view is a view of the reception canopy and a noisy road . Unhappy was shown another room one floor above same view . After a stale mate had to pay €300 to get a quite acceptable view . This was a lot lot more than if I had booked the Mountain View with Expedia . Felt ripped off and marred my holiday . Had advised Expedia after submitting how was check in. With reception badgering me 3 times to change review and going over same disagreement ( see pic of room with suppose garden view
Junior suite with suppose garden view showing no garden view just noisy to road a trees hiding garden
Stayed 8 nights in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous gardens, aviary, the gym was excellent & breakfasts were outstanding. Our last night we had dinner in
Stayed 5 nights in Aug 2025

10/10 Excellent

Trisha Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, along with the staff. They were warm and welcoming, and went out of their way to make sure I had an amazing stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive. Property is beautiful. Nothing to dislike!
Stayed 3 nights in May 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Truly Magical Stay at Hotel Botánico

From the moment we arrived at Hotel Botánico, we knew we were in for something extraordinary. Nestled in lush gardens and surrounded by serene views, this hotel isn’t just a place to stay—it’s an experience that indulges every sense. The service was impeccable. Every member of the staff greeted us with warmth and genuine hospitality. From the front desk to housekeeping and restaurant servers, the level of care and attention made us feel like honored guests throughout our stay. Our room was a haven of comfort and elegance, complete with a private balcony that offered breathtaking views of the spa. Every detail—from the plush bedding to the fragrant white company toiletries—reflected the hotel's commitment to luxury and relaxation. One of the standout highlights was the Oriental Spa Garden. We’ve never experienced a spa like it. The tranquility, the beautifully landscaped surroundings, and the variety of treatments left us feeling completely rejuvenated. It’s worth a visit to the hotel for the spa alone! Our stay at Hotel Botánico was unforgettable and we can’t wait to return
Stayed 2 nights in May 2025

10/10 Excellent

RasikLal

Very best accommodation and all friendly staff 👍
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puerta de la Cruz

Beautiful Hotel, full of art and charm. Staff lovely. Highly recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST HOTEL WE’VE EVER STAYED IN!

ABSOLUTELY FABULOUS, we would go again in a heartbeat! Best hotel for service and facilities. I’d like to see some free exercise yoga pilates classes offered in the Spa rather than paying for them. The treatments are pricey too but rest of Spa was wonderful! Esp the hidden cave hot tub that we found on last day! Such a pleasure to chat to the staff and they were not at all stuffy. As an avid birdwatcher the botanical gardens were to die for! New species at every turn as well as the flowers, plants & bonsai trees - workshop on these bonsai’s & flower arranging were brilliant :-)
Stayed 7 nights in Mar 2025

10/10 Excellent

Malcolm Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-run and efficient, excellent staff, without exception. Lovely enviroment, excellent facilities. A real pleasure to be there in every way. The shuttle bus to the town centre is also a well-run service.
Stayed 7 nights in Apr 2025

10/10 Excellent

Viktoriia Sergiivna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Hall
Deco
Spa
Spa
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class property. Trending older but quiet and professional delivery of services
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and beautiful gardens.
Stayed 6 nights in Mar 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and amazing breakfast!
Stayed 7 nights in Mar 2025

10/10 Excellent

Maeve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff. Would recommend to anyone. Disappointed to see the small Avery on the property as this is quite cruel to the birds. Otherwise outstanding place
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Hurshil, Dunstable

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can say that Hotel Botanico & The Oriental Spa Garden offers an exceptional experience. I was consistently impressed by the luxurious amenities, the impeccable service, and the stunning environment. The Oriental Spa Garden was a true highlight, with a wide array of treatments that left me feeling relaxed and rejuvenated. The hotel's restaurants provided a delightful culinary journey with diverse cuisines and top-notch food. Overall, my stay at Hotel Botanico & The Oriental Spa Garden was truly unforgettable and provided a much-needed escape.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yuval Shmuel, Shoham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place well maintain and clean. All the hotel is full of special art exhibition. Spa is hugh and great, and treatments are professional. All 4 restaurant are excellent. Staff is proffesional and always welcoming and helpfull. Highly recommended.
Stayed 9 nights in Mar 2025

10/10 Excellent

K C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful spa and facilities.

I loved my stay at Hotel Botanico and would highly recommend it. The spa was excellent and service was top notch.
Stayed 8 nights in Mar 2025

10/10 Excellent

john

Great people lovely location great restaurants.
Stayed 7 nights in Mar 2025

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