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Hotel Monopol

3.0 star property

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Photo gallery for Hotel Monopol

Reception hall
Reception hall
Reception hall
Reception hall
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Restaurant

Explore the area

View in a map
C/. Quintana, 15, Puerto de la Cruz, Tenerife, 38400
  • Place, Plaza del Charco
    ‪2 min walk‬
  • Place, Puerto de la Cruz Town Hall
    ‪3 min walk‬
  • Place, Taoro Park
    ‪8 min walk‬
  • Airport, Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪20 min drive‬

Room options

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout curtains

Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout curtains

Single Room

8.4 out of 10
Very good
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout curtains

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room, Balcony

Double Room, Balcony | Minibar, in-room safe, desk, blackout curtains

Double Room, Balcony

8.4 out of 10
Very good
(14 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Hotel Monopol

Hotel with an outdoor pool, 3-minute walk to Plaza del Charco
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Buffet breakfast is free. Additionally, a poolside bar, a sauna and Access to hot tub are on-site. Housekeeping is not available.
Hotel Monopol offers 92 accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit and hairdryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include a ceiling fan and blackout curtains.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.
Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Hotel Monopol, you're just a quick walk from Plaza del Charco. Features include free breakfast, plus an outdoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • WiFi for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Steps from Church of Nuestra Senora de la Pena de Francia and San Telmo Promenade
  • Pets welcome for a fee
Hotel Monopol offers its guests an outdoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is available in public spaces for a fee.

Spa services, a terrace, and tour/ticket assistance are also featured at Hotel Monopol.

Smoking is allowed in designated areas at this 3-star Puerto de la Cruz hotel.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
On-site venue – This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 6 per 24-hour period)
  • Available in some public areas: WiFi (EUR 6 per day)

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Spa services

Accessibility

  • Lift

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 6.42 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 6 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: EUR 6 per day (rates may vary)
  • Pet fee: EUR 6.42 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Monopol Puerto de la Cruz
Monopol Puerto de la Cruz
Hotel Monopol Tenerife/Puerto De La Cruz
Hotel Monopol Hotel
Hotel Monopol Puerto de la Cruz
Hotel Monopol Hotel Puerto de la Cruz

Hotel Monopol Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 109 out of 283 reviews
Rating 8 - Good. 119 out of 283 reviews
Rating 6 - Okay. 41 out of 283 reviews
Rating 4 - Poor. 9 out of 283 reviews
Rating 2 - Terrible. 5 out of 283 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous and helpful. Loved the indoor trees and the pool area
Stayed 2 nights in Nov 2025

8/10 Good

Luca

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice view from our balcony.
Stayed 6 nights in Oct 2025

8/10 Good

Boyd

Liked: Cleanliness, staff & service, amenities
Lovely hotel in the heart of the town. Pedeatrian area so no traffic noise.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff , fantastic location and good value. Nice breakfast too.
Stayed 3 nights in Oct 2025

10/10 Excellent

Doreen

Travelled with partner
Liked: Amenities
Good
Stayed 3 nights in Oct 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

linda

Liked: Property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

frederick

Travelled with partner
Liked: Amenities
I have stayed at the monopol many times.The hotel is very central and convenient,for everything.
Stayed 4 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, location, staff, pool, breakfast, interior so quaint. Would highly recommend and I will stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent
Stayed 9 nights in May 2025

10/10 Excellent

Orlando Moreira Da

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in May 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Wullie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wee day away

Great stay will return
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed the character of the building and decor. The location was perfect .
Stayed 3 nights in Apr 2025

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel with everything a traveller could want. The hotel itself is beautiful and ideally located. The breakfast is good; there's a warm swimming pool with nice sauna and jacuzzi. The staff are friendly and helpful. We can't imagine staying anywhere else -- highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, room comfort

Charming hotel

Clean throughout and wonderful staff, a little old fashioned in places and shows its age, however this adds to the charm. We would definitely return.
Stayed 7 nights in Mar 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the old world charm of the hotel.
Stayed 4 nights in Mar 2025

6/10 Okay

Phil

Travelled with group
Liked: Cleanliness, staff & service

Great location, disappointing amenities

Mixed bag. Rooms are run down, the Internet is barely usable, the hot tub was cold but the location is great!
Stayed 5 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shabby chic

An old school hotel, best described as shabby chic. In the centre of everything, if you like that.
Stayed 8 nights in Dec 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, room comfort

Hotel Monopol

This hotel is a little gem, steeped in history and very central. The internal lounge area with it's palms and exotic plants is wonderful. I would recommend this hotel so long as you are not looking for luxury. There are lovely views from many rooms and the pool is good. Shame they don't offer tea/coffee making facilities in the rooms. Fixtures and fittings are sadly just looking a bit tired.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Stay

We requested the possibility of the same room we had last visit and they obliged us , the staff our fabulous . We just love this hotel steeped in history and would be loath to stay anywhere else . Can't wait to return and hopefully gir longer next time .
Stayed 2 nights in Sep 2024