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Sure Hotel by Best Western Reading

3.0 star property

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Photo gallery for Sure Hotel by Best Western Reading

Front of property
In-room safe, desk, laptop workspace, iron/ironing board
Daily English breakfast for a fee
Staircase
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
39 Christchurch Road, Reading, England, RG2 7AN
  • Place, University of Reading
    ‪9 min walk‬
  • Place, Royal Berkshire Hospital
    ‪12 min walk‬
  • Place, Oracle
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Economy Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

Fridge, microwave, coffee/tea maker, electric kettle

Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Studio, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

Budget Double Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Standard Family Room

  • Sleeps 3

Executive Double Room

  • Sleeps 2

View all photos for Standard Family Quadruple Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Family Quadruple Room

  • Sleeps 4

Executive Triple Room

  • Sleeps 3

Apartment

  • Sleeps 2

View all photos for Executive Room, 1 Single Bed, Non Smoking

Free toiletries, hair dryer, towels

Executive Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Room With 1 Single Bed-Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Executive Room With 1 Single Bed-Non-Smoking

  • Sleeps 1

View all photos for Studio with Double Bed-Non-Smoking

Miscellaneous

Studio with Double Bed-Non-Smoking

  • Sleeps 2

1 Double Bed, Non-Smoking, Studio, Kitchenette

  • Sleeps 2

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Exterior
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includes taxes & fees
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About this property

Sure Hotel by Best Western Reading

Hotel with free parking, near Thames River
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Sure Hotel by Best Western Reading offers 95 accommodations with a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sure Hotel by Best Western Reading. During your stay, you're just a quick walk from University of Reading. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of University of Reading and Museum of English Rural Life
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Sure Hotel by Best Western Reading also features a 24-hour fitness centre, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Reading hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.
Sure Hotel by Best Western Reading has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 11.95 to 11.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 11.95 to 11.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hillingdon Prince
Hillingdon Prince Hotel
Hillingdon Prince Hotel Reading
Hillingdon Prince Reading
Hillingdon Prince Hotel
Sure By Best Reading Reading
Sure Hotel by Best Western Reading Hotel
Sure Hotel by Best Western Reading Reading
Sure Hotel by Best Western Reading Hotel Reading

Sure Hotel by Best Western Reading Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 272 out of 1003 reviews
Rating 8 - Good. 386 out of 1003 reviews
Rating 6 - Okay. 184 out of 1003 reviews
Rating 4 - Poor. 104 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Emma

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely shocking, massively overcharged!

Charged £243 so assumed it would be high end accommodation but was more like student digs/a hostel and would have found £100 too expensive. The hotel and room was very tired, grubby and felt dirty. The windows were very difficult to open and the bathroom was so old, having a shower the nob came off so couldn’t switch it off. The walls were filthy and the whole suite needs completely ripping out and replacing. I feel like I’ve been charged the rate of a high end London hotel for an awful experience … so disappointed and feeling robbed
Toilet handle hanging off
Shower so old the control nob came off!
Stained wall
Dirty carpets throughout
Stayed 1 night in Aug 2025

2/10 Terrible

Derek

Business traveller
Stayed 1 night in Aug 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Comfortable and well appointed room. Would stay again.
Stayed 1 night in Jul 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Clean and basic hotel

Cleanliness was very good. This hotel is dated and seems to be a base for builders and other tradesmen. The beds were very comfortable and a family room of a double and two proper single beds was welcome rather than converted sofa bed that is usually how family rooms are constructed. There was a wall mounted fan but this was not enough in our current hot spell of weather but we had additional fans in the car so didn't ask for more fans from staff. Continental breakfast is buffet style but cooked breakfast needed to be ordered. However, cooked breakfast was very tasty. Orange juice was awful, tasting like the cheapest watered down variety. One young woman was running breakfast, she was excellent in every way. Dining room was very dated, the chairs were stained and looked very worn out. Rooms have a normal sized fridge (not a hotel sized fridge) and microwave which was very useful. WIFI was free and worked well. Parking was also free. Surprised that when I returned my key cards to reception, they didn't ask how our stay was. Fine accommodation for an overnight stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Stayed 1 night in Jul 2025

6/10 Okay

Robert

Stayed 13 nights in Jul 2025

6/10 Okay

Derrin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very basic hotel but clean and efficient
Stayed 1 night in Aug 2025

4/10 Poor

IAN

Business traveller
Disliked: Room comfort
Very poor bar menu
Stayed 1 night in Aug 2025

6/10 Okay

Nuong

Liked: Staff & service
It was quite noisy at night .
Stayed 1 night in Jul 2025

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed for one night , comfortable bed clean room and bathroom but smelt as if someone had been smoking in the room and they had tried to cover it up. Only a problem if I opened the doors to the sink/microwave etc. Breakfast ok but coffee cold and I was told to heat it up in the microwave, that's what it was there for!
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Stayed 1 night in Jul 2025

8/10 Good

ivor, SantaBarbara

Liked: Cleanliness, staff & service
Excellent deal but a bit sketchy
Stayed 2 nights in Jul 2025

8/10 Good

william

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly welcome from Keera in reception, who was eager to ensure we had an appropriately comfortable room for our age. The bed was comfortable, the facilities convenient, the linen and towels all clean.
Stayed 1 night in Aug 2025

6/10 Okay

Jonathan

Stayed 1 night in Aug 2025

8/10 Good

Jonathan, Cedar Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property very nice and friendly staff.
Stayed 1 night in Jul 2025

4/10 Poor

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are excellent. Beds are comfortable. But there is no double glazing and the decor in the rooms is very 1980s. I actually laughed out loud when I walked into the bathroom. The room was noisy and hot. It was difficult to sleep with the window open because of the road noise. Breakfast was only ok. But hotel is very convenient for walking to the university and the free parking was an added bonus.
Stayed 2 nights in Jul 2025

8/10 Good

Briana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff members was very helpful Bed very comfortable
Stayed 3 nights in Jul 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was great value for money. A Tesco Express is a 5 minute walk away for convenience. But because most guests have windows open, their doors SLAM shut!! It is loud, and not enjoyable late at night.
Stayed 2 nights in Jul 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Friendly Hotel.
Stayed 1 night in Jul 2025

2/10 Terrible

Craig

Disliked: Staff & service
I was given a key to a room with someone in it, I woke the person up opening the door. I felt so let down I did not stay and left the hotel, taking my children on the 6.5 hour drive home as I did not want to stay in the hotel. I would like a full refund due to the above.
Stayed 1 night in Jul 2025