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"Receptionists are so "basic faces", smiles would make them beautiful (Christmas stress, perhaps). There was a dip in my bed, right in the middle of ma ... " Lisää
8.4.2020 T
Dear Guest, Thank you for your opinion and review! BR Opera Hotel & Spa team
22.2.2020 Valentins Vorobjovs
Dear Guest, Thank you for your time to share your impressions about our hotel. It was a real pleasure for all of us to welcome you as our guest. Please accept our apologies that you left our hotel not being completely satisfied with our service. Please rest assured that we will do us much us we can to improve our service. Looking forward to welcoming you back, Kind Regards, Front Office | Valentins Vorobjovs
17.1.2020 Opera Hotel&SPA team
Dear Guest, Thank you for your time to share your impressions of our hotel. It was a real pleasure for all of us to welcome you as our guest. Looking forward to welcome you back! Kind Regards, Opera Hotel & SPA team
2.1.2020 Opera Hotel&SPA team
Dear Guest. Thank you for your feedback. We deeply apologize that you could not enjoy the stay completely. It would be nice if you could give us one more chance to prove our service. Hope to see you soon! Kind Regards, Opera Hotel & SPA team
25.11.2019 Opera Hotel&SPA team
Dear Guest. Thank you for your time to share your impressions about our hotel. It was a real pleasure for all of us to welcome you as our guest. Please accept our apologies that you left our hotel not being completely satisfied with our service. Please rest assured that we will do as much as we can to improve our service. Looking forward to welcome you back!
9.10.2019 Nikita Volkodajevs
Dear Guest, We are thrilled with the generosity of your feedback on your stay experience. On behalf of the entire team, thank you for your kindness and all of us already look forward to having you back amongst us soon! Sincerely, Nikita Volkodajevs| Front Office
17.9.2019 Opera Team
Dear Guest, Thanking you for having been our guest and the entire team joins me in looking forward to the pleasure of welcoming you back amongst us again soon. It is very important for us to also know about unpleasant experience. Please rest assured that we will do us much us we can to improve our service. We would be very glad if we could have one more chance to improve our service, so we are looking forward to welcome you back in our hotel. Sincerely, Arnolds Smits | Guest Relations Supervisor
17.8.2019 Lāsma Miklašonoka | Front Office
Dear Guest, Thank you for your time to share your impressions about our hotel. It was a real pleasure for all of us to welcome you as our guest. Looking forward to welcoming you back,
3.7.2019 Guest Relations Supervisor
Dear Guest, Greetings from Opera Hotel & SPA and thank you for having been our guest again on your recent journey to our city. Thank you for your time to share invaluable feedback from your stay. Please also accept our sincere apologies for the various inconsistencies experienced. Do rest assured that as your well-being amongst us is extremely critical to us, I have taken the immediate reaction to discuss your comments in detail with our management that we can all work towards to achieve better service quality. Looking forward to welcome you back in our hotel, Sindija Eiduka | Guest Relations Supervisor
14.6.2019 Sindija Eiduka | Guest Relations Supervisor
Dear Guest, Thanking you for having been our guest and the entire team joins me in looking forward to the pleasure of welcoming you back amongst us again soon. It is very important for us to also know about unpleasant experience. Please rest assured that we will do us much us we can to improve our service. We would be very glad if we could have one more chance to improve our service, so we are looking forward to welcome you back in our hotel. Sincerely, Sindija Eiduka | Guest Relations Supervisor
