Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

Property class: 3.5

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One King Bed, Non-Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning

Explore the area

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3303 Pinnacle Hills Pkwy, Rogers, AR, 72758
  • Place, Pinnacle Country Club
    ‪15 min walk‬
  • Place, Walmart Arkansas Music Pavilion
    ‪18 min walk‬
  • Place, Pinnacle Hills Promenade
    ‪2 min drive‬
  • Airport, Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪18 min drive‬

Room options

King Room, Accessible

9.6 out of 10
Exceptional
(12 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

One King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Premier Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Premier Suite, Two Double Beds, Non-Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

Premium Suite, Non Smoking, Corner

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Allergy Friendly

  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Allergy Friendly

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Corner

  • Sleeps 6
  • 2 Double Beds

Deluxe Suite One King and One Sofa Bed Corner

8.8 out of 10
Excellent
(6 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Suite One King and One Sofa Bed Non-Smoking

9.2 out of 10
Wonderful
(79 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite Two Double and One Sofa Bed Corner

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Spa Tower Corner Suite - 1 King

8.4 out of 10
Very good
(5 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two-Room Corner Suite With 2 Double Beds

  • Sleeps 6
  • Free Wi-Fi

2 Room Suite-2 Double Beds

  • Sleeps 6
  • Free Wi-Fi

2 Room Suite-2 Dbl Beds-Pure Allergy Friendly

  • Sleeps 6
  • Free Wi-Fi

Two-Room Corner King Suite

  • Sleeps 4
  • Free Wi-Fi

2Rm Hospitality Ste-1 King Bed-Micro/Frig

  • Sleeps 4
  • Free Wi-Fi

Two-Room King Suite

  • Sleeps 4
  • Free Wi-Fi

2 Room Suite-1 King Bed-Pure Allergy Friendly

  • Sleeps 4
  • Free Wi-Fi

Two-Room Presidential King Suite

  • Sleeps 2
  • Free Wi-Fi

Mobility Access One Bedroom Two Double Suite with Tub

  • Sleeps 6
  • Free Wi-Fi

Mobility Access One Bedroom Two Double Suite with Roll in Shower

  • Sleeps 6
  • Free Wi-Fi

Mobility Hearing Access One Bedroom Two Double Suite with Tub

  • Sleeps 6
  • Free Wi-Fi

Mobility Access One Bedroom King Suite with Tub

  • Sleeps 4
  • Free Wi-Fi

Mobility Access One Bedroom King Suite with Roll in Shower

  • Sleeps 4
  • Free Wi-Fi

Premium Two Double Suite

  • Sleeps 6
  • Free Wi-Fi

Premium King Suite

  • Sleeps 4
  • Free Wi-Fi

Premium King Corner Suite with Whirlpool

  • Sleeps 4
  • Free Wi-Fi

Premium King Corner Suite

  • Sleeps 4
  • Free Wi-Fi

Mobility Hearing Accessible Premium King Room with Roll-In Shower

  • Sleeps 4
  • Free Wi-Fi

Spa Tower King Corner Suite

  • Sleeps 4
  • Free Wi-Fi

Standard Suite Two Double and One Sofa Bed Non-Smoking

9.4 out of 10
Exceptional
(49 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Large King Corner Suite

  • Sleeps 4
  • Free Wi-Fi

King Room-Mobility Accessible-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

2 Double Suite

  • Sleeps 6
  • Free Wi-Fi

2 Room Corner Premium Suite-2 Double Beds

  • Sleeps 6
  • Free Wi-Fi

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About this property

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. On-the-go breakfast is free. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Embassy Suites Northwest Arkansas - Hotel, Spa & Convention offers 400 air-conditioned accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas and includes desks. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. LED televisions come with premium cable channels and pay-per-view films. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a steam room and a 24-hour fitness centre.
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
The free breakfast at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention gets high marks from our customers. During your stay, you'll be within walking distance of Walmart Arkansas Music Pavilion. You'll find features such as a free manager's reception, plus a full-service spa and an indoor pool.
  • Free on-the-go breakfast served daily
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body scrubs, body treatments or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the breakfast and the beds
  • Just a 2-minute drive from Walmart Arkansas Music Pavilion and a few minutes from Pinnacle Hills Promenade
  • Cats and dogs welcome for a fee
Embassy Suites Northwest Arkansas - Hotel, Spa & Convention offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

Event space at this hotel measures 42000 square feet (3902 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a terrace are also featured at the business-friendly Embassy Suites Northwest Arkansas - Hotel, Spa & Convention. For a fee, parking is available.

This 3.5-star Rogers hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
Caffeinas Cafe – On-site café.
Cedar Creek Bistro – This restaurant specialises in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: WiFi (USD 4.95)

Parking and transport

  • Parking on site (USD 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Caffeinas Cafe
  • Cedar Creek Bistro

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 19 meeting rooms
  • 42,000 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 (rates may vary)
  • Self-parking fee: USD 15 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Northwest Arkansas Hotel Spa Convention Rogers
Embassy Suites Northwest Hotel Spa & Convention
Embassy Suites Northwest Spa Convention
Embassy Suites Northwest Arkansas Hotel Spa Convention
Embassy Suites Northwest Arkansas Spa Convention Rogers
Embassy Suites Northwest Arkansas Hotel Spa Convention Rogers
Embassy Suites Northwest Arkansas Hotel Spa Convention
Embassy Suites Northwest Arkansas Spa Convention Rogers
Embassy Suites Northwest Arkansas Spa Convention

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 686 out of 1004 reviews
Rating 8 - Good. 153 out of 1004 reviews
Rating 6 - Okay. 84 out of 1004 reviews
Rating 4 - Poor. 34 out of 1004 reviews
Rating 2 - Terrible. 47 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ian

Clean
Stayed 1 night in Dec 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine in our stay here!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great amenities. Close to numerous dining options.
Stayed 2 nights in Jan 2026

4/10 Poor

Anthony

Everything was great tell the morning we had no water to shower… we call for someone to come look at it we waited for an hour for someone nobody came we had to call again and they gave us a key to another room to shower in very upsetting especially us already staying in sweet
Stayed 1 night in Jan 2026

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean and adjoining. Quite hotel with all the amenities you will need including onsite Spa. After noon receptions with snacks and drinks along with free breakfast in the morning makes this property hard to beat.
Stayed 1 night in Jan 2026

6/10 Okay

megan

Travelled with family
Liked: Amenities
staff and team were nice, but room had a musty moldy smell, and the air did not work the second night
Stayed 2 nights in Jan 2026

10/10 Excellent

Shannon

Stayed 1 night in Jan 2026

8/10 Good

Napier

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, extremely nice staff grade A.
Stayed 1 night in Jan 2026

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

Kimberly

Liked: Cleanliness, amenities
Shower old
Stayed 1 night in Dec 2025

6/10 Okay

Angel

Travelled with family
Disliked: Cleanliness, amenities
The room service was very marginal. They merely swapped towels and wiped bath counter. The dirty glasses were not replaced or cleaned. The room was very dark The towel rack in bathroom was broken.
Stayed 4 nights in Dec 2025

10/10 Excellent

Brenton

Stayed 5 nights in Dec 2025

10/10 Excellent

Hugo

Stayed 2 nights in Dec 2025

8/10 Good

Charles

Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Yes very great
Stayed 1 night in Dec 2025

8/10 Good

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Staff wss wonderful and accomdated special requests with a smile.
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great room ..staff was great
Stayed 1 night in Dec 2025

10/10 Excellent

Heidi

Stayed 1 night in Dec 2025

10/10 Excellent

Monica, Fayetteville

Liked: Cleanliness, amenities, property conditions & facilities
So convenient for the AMP concerts and amazing breakfast!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Jill

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wasn't at hotel much, but very pretty inside, love the set up. Always love staying at Embassy Suites, but this one was for sure one of the nicer ones!
Stayed 1 night in Nov 2025

10/10 Excellent

Levi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Nov 2025

6/10 Okay

James Tod

Travelled with family and small children
Disliked: Amenities
The bed and pillows were horrible. The walls in the bathroom were dirty from hand prints. Unlike other hotels that have usb charging points this hotel has not made it a priority. The people next door had a DOG which barked every minute the owner was out of the room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Denise

Liked: Cleanliness, amenities
Staff were friendly & helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Tana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, clean room, easy check in, lots of amenities
Stayed 1 night in Nov 2025