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Neptuno

3.0 star property

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Photo gallery for Neptuno

Indoor pool, outdoor pool, pool loungers
Private beach nearby
Breakfast, lunch and dinner served
View from property
Waterslide

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Urbanización Playa Serena,Paseo Central, Roquetas de Mar, Andalusia, 04740
  • Place, Playa Serena
    ‪5 min walk‬
  • Place, Roquetas de Mar Beach
    ‪6 min walk‬
  • Place, Playa Serena Golf Course
    ‪10 min walk‬
  • Airport, Almeria (LEI)
    ‪32 min drive‬

Room options

View all photos for Double Room, Balcony (adults)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Double Room, Balcony (adults)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Balcony

In-room safe, blackout curtains, cots/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Balcony

In-room safe, blackout curtains, cots/infant beds, free WiFi

Apartment, 2 Bedrooms, Balcony

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony (1 adult + 1 child)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Double Room, Balcony (1 adult + 1 child)

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony (2 adults + 1 child)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Double Room, Balcony (2 adults + 1 child)

  • 25 sq m
  • Sleeps 3
  • 1 Single Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony (2 adults + 2 children)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Double Room, Balcony (2 adults + 2 children)

  • 25 sq m
  • Sleeps 4
  • 1 Single Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony (3 adults + 1 children)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Double Room, Balcony (3 adults + 1 children)

  • 25 sq m
  • Sleeps 4
  • 1 Single Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Balcony (1 adult + 1 child)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony (1 adult + 1 child)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Balcony (3 adults + 1 child)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony (3 adults + 1 child)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Balcony (2 adults + 1 child)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Apartment, 2 Bedrooms, Balcony (2 adults + 1 child)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Balcony (2 adults + 2 children)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Apartment, 2 Bedrooms, Balcony (2 adults + 2 children)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Balcony (2 adults + 3 children)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Apartment, 2 Bedrooms, Balcony (2 adults + 3 children)

  • 60 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Balcony (2 adults + 4 children)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Apartment, 2 Bedrooms, Balcony (2 adults + 4 children)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Balcony (3 adults + 1 child)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Apartment, 2 Bedrooms, Balcony (3 adults + 1 child)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Balcony (3 adults + 2 children)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Apartment, 2 Bedrooms, Balcony (3 adults + 2 children)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Balcony (3 adults + 3 children)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Apartment, 2 Bedrooms, Balcony (3 adults + 3 children)

  • 60 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Balcony (4 adults + 1 children)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Apartment, 2 Bedrooms, Balcony (4 adults + 1 children)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Balcony (4 adults + 2 children)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Apartment, 2 Bedrooms, Balcony (4 adults + 2 children)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Balcony (5 adults + 1 child)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Apartment, 2 Bedrooms, Balcony (5 adults + 1 child)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony (adults)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Double Room, Balcony (adults)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Neptuno

This resort features an indoor pool, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Neptuno offers 233 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with satellite channels. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Neptuno, you're connected to a shopping centre and just a quick walk from Playa Serena. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, fitness classes and a playground
  • Within a 10-minute walk of Playa Serena and Roquetas de Mar Beach
A private beach is featured. Neptuno offers its guests a kids' pool, an indoor pool, a waterslide, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A fitness centre, a terrace, and multilingual staff are also featured at Neptuno. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Roquetas de Mar resort.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.
On-site venue – This buffet restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 7.50 for adults and EUR 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Limited room service
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 5.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7.5 for adults and from EUR 6 for children
  • Self-parking fee: EUR 5 per day
  • In-room safe fee: EUR 2.5 per day
  • Crib (infant bed) fee: EUR 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Neptuno Hotel Roquetas de Mar

Neptuno Roquetas de Mar

Hotel Neptuno Roquetas de Mar

Hotel Neptuno

Hotel Neptuno

Neptuno Resort

Neptuno Roquetas de Mar

Neptuno Resort Roquetas de Mar

Neptuno Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 25 out of 94 reviews
Rating 8 - Good. 48 out of 94 reviews
Rating 6 - Okay. 17 out of 94 reviews
Rating 4 - Poor. 3 out of 94 reviews
Rating 2 - Terrible. 1 out of 94 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena comida
Stayed 4 nights in Jul 2021
Verified

10/10 Excellent

Yohany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena estancia

Una estancia genial en familia.
Stayed 5 nights in Jun 2021
Verified

8/10 Good

Bibi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartamento de una habitación ideal para la familia. La piscina muy bien. Mal la conexión Wi-Fi
Stayed 6 nights in Aug 2020
Verified

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restauración y limpieza excelente. El dispensador de gel hidroalcoholico de entrada a los ascensores siempre estaba vacío.
Stayed 4 nights in Aug 2020
Verified

6/10 Okay

Jose Antonio

Liked: Staff & service
Disliked: Property conditions & facilities

Le sobra una estrella

La comida deja bastante que desear para ser un hotel de 4 estrellas. La limpieza de la habitación no muy buena, cuando entramos a la habitación había un melocotón debajo de la cama, la TV tenía varios restregó es de haber pasado el trapo húmedo y no secarlo, el espejo le pasaba lo mismo. La ubicación del toallero del lavabo está de tal forma que te pegas con el brazo cuando estás en la taza y tienes que hacer maniobras.
Stayed 5 nights in Aug 2020
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ha sido una estancia satisfactoria sin dudarlo. Felicitar a los trabajadores por la labor que hacen, en todo momento les he visto hacer un gran esfuerzo por satisfacer a los clienres aunque creo que la falta de mas personal (en especial en el salon comedor) hubiera facilitado un mejor funcionamiento. Como critica constructiva seria conseguir mas variedad en las comidas, de acuerdo que creo que debe haber pasta todos los dias pero que siempre sea con tomate, me parece un poco absurdo, con lo facil que podia ser tener la pasta sin salsa y que el cliente elija entre alguna que otra variedad( tomate, carbonara, queso, setas, pesto....) de lo mas rico los postres.
Stayed 6 nights in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel agradable cerca de la playa. Los trabajadores muy amables
Stayed 7 nights in Aug 2020
Verified

10/10 Excellent

RAQUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fenomenal

Todo fenomenal, la verdad que relación calidad precio, es muy buena, la comida muy buena, trato agradable y dadas las circunstancias actuales una estancia muy buena
Stayed 7 nights in Aug 2020
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaje en familia, instalaciones cómodas, estuve en apartamento. Comida buena y personal amable. Buena animación. Muy cerca de la playa.
Stayed 6 nights in Aug 2020
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble

Muy familiar y en una zona muy cómoda. Recomendable 100%
Stayed 6 nights in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien pero poco control seguridad covid

Me encanta este hotel , la piscina, la comida, el personal, la animación... Este año lo único que ha empañado un poco la estancia es la situación sanitaria actual. Hemos estado del 3al 9 de agosto. De lunes a jueves muy bien pues había poca gente pero a partir del viernes muchas más gente y no me gustó la cantidad de gente que había en el comedor (a tope) y en la piscina donde no se guardaba la distancia y nadie hacía nada por solucionarlo. Se lo llegué a decir al socorrista (que llevaba la mascarilla quitada siempre) y me dijo que con tanta gente era imposible controlar lo de las distancias. La verdad eso no me gustó y opté por salir del recinto de la piscina.
Stayed 6 nights in Aug 2020
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo para ir a la playa

Muy cerca de la playa. Puedes ir andando em meno de 5 minutos. Apartamento limpio, con todas las comodidades. Vista a la piscina con terraza donde puedes disfrutar de los espectáculos que hay por la noche. Este año ,por el covid , hay poca gente y se puede guardar distancias fácilmente y we se agradece el espacio disponible entre personas. Piscina grande y limpia. Comida buena y variada.
Stayed 7 nights in Aug 2020
Verified

8/10 Good

Maria Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal para familias.

La piscina del hotel es estupenda.
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neptuno, muy bien

Todo muy bien, muy agusto y seguro. Limpieza al maximo
Stayed 6 nights in Jul 2020
Verified

8/10 Good

Alberto Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in Jun 2020
Verified

8/10 Good

FOGGY

Liked: Staff & service
Apartment accommodation was very good, overall emphasis was towards the Spanish pensioners who were with "Imerso" packages. Buffet meals were very much geared to that market, limited choice and in the main very basic. Otherwise, good location for time of year and good accommodation.
Stayed 5 nights in Dec 2019
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok bien situado muy buen y trato agradable se duerme comodo
Stayed 2 nights in Jan 2020
Verified

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont waste your money, book somewhere else

Rooms are a good size but small when they have 2 kingsized beds in it. Furnishings old and outdated and in need of replacing as all damaged. As winter, even though it was hot you could not put air conditioning on and no fans available. Reception suggested we open the patio door. Cats fighting all night so no sleep. Really pleased to leave this hotel.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location with good facilities

Located just 2 minute walk from restaurants and bars, 5 minutes fromthe beach. Food is only warm, that is the only down side, great choice though.
Stayed 4 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
We had a very large room ...with 2 very comfortable double beds....and great balcony
Stayed 11 nights in Nov 2019
Verified

10/10 Excellent

ChristopherRoll

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed over for one night but enjoyed ourselves very much. Everybody was very helpful and the Hotel was situated in a central position. Thank you all for our stay.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 1 bed apartment which was more than spacious enough for our needs. We were surprised that it even had a corkscrew. We stayed on a half board basis and were pleased that there was cava for breakfast. The food may not have been of the best quality, but there was plenty of choice. The drinks were expensive, so we didn't bother. The hotel in November is frequented by a large number of Spanish oaps.
Stayed 5 nights in Nov 2019
Verified

8/10 Good

BritKev

Liked: Staff & service, amenities
Disliked: Cleanliness
Anlage sehr schön, Lage auch gut , wenn auch nicht direkt am Meer. Poolanlage schön. Zimmer einfach, etwas in die Jahre gekommen, Sauberkeit der Zimmer verbesserungswürdig. Check in easy und Preis unschlagbar , daher ingesamt gut . Frühstück hatten wir nicht , daher kann das Restaurant nicht beurteilt werden. Würden sicher noch mal buchen .
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puede valer.

Está bien relación calidad precio, eso si el carácter del hotel es vacacional.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appartement spacieux et bien conçu,personnel sympa
Stayed 8 nights in Oct 2019