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ALEGRIA Fénix Family

4.0 star property

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Photo gallery for ALEGRIA Fénix Family

Property amenity
Lunch and dinner served
Lobby
Lobby
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Paseo Central 44, Urbanizacion Playa Serena, Roquetas de Mar, Almeria, 04740
  • Place, Playa Serena
    ‪6 min walk‬
  • Place, Roquetas de Mar Beach
    ‪8 min walk‬
  • Place, Playa Serena Golf Course
    ‪11 min walk‬
  • Airport, Almeria (LEI)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, free WiFi

Standard Double Room

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

In-room safe, desk, blackout curtains, free WiFi

Triple Room

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Triple Room (2 adults + 1 child)

In-room safe, desk, blackout curtains, free WiFi

Standard Triple Room (2 adults + 1 child)

  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

In-room safe, desk, blackout curtains, free WiFi

Family Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room

In-room safe, desk, blackout curtains, free WiFi

Standard Quadruple Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Basic Quadruple Room

In-room safe, desk, blackout curtains, free WiFi

Basic Quadruple Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Single Room

In-room safe, desk, blackout curtains, free WiFi

Single Room

  • 37 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

ALEGRIA Fénix Family

This smoke-free hotel features 2 outdoor pools, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe and self parking.
ALEGRIA Fénix Family offers 145 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a bath, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at ALEGRIA Fénix Family, you're just a quick walk from Playa Serena. Free WiFi in public areas, 2 outdoor pools and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts
  • Within a 10-minute walk of Playa Serena and Roquetas de Mar Beach
  • Shopping centre shuttle service available for a fee
  • Dogs welcome for a fee
Some rates at ALEGRIA Fénix Family are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of ALEGRIA Fénix Family, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Barbecue grills, a vending machine, and an arcade/games room are also featured at ALEGRIA Fénix Family. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Roquetas de Mar hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
Bellavista – This restaurant serves lunch and dinner.

All-inclusive details

All-inclusive room rates at ALEGRIA Fénix Family are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Shopping centre shuttle (surcharge)
  • Parking on site (EUR 14 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 5 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bellavista

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Tennis
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 5 per person
  • Self-parking fee: EUR 14 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.

Property is also known as

Ohtels Fenix Family Hotel Roquetas de Mar
Hotel Vita Bellavista Roquetas de Mar
Vita Bellavista
Vita Bellavista Roquetas de Mar
Vita Bellavista Mar Almeria/Roquetas De Mar, Spain
Hotel Fenix Family Roquetas de Mar
Ohtels Fenix Family Hotel
Fenix Family Roquetas de Mar
Fenix Family
Hotel Fenix Family Almeria/Roquetas De Mar, Spain
Ohtels Fenix Family Roquetas de Mar
Hotel Fenix Family
Ohtels Fenix Family
ALEGRIA Fénix Family Hotel
ALEGRIA Fénix Family Roquetas de Mar
ALEGRIA Fénix Family Hotel Roquetas de Mar

ALEGRIA Fénix Family Reviews

Reviews

6.8
Rating 10 - Excellent. 6 out of 43 reviews
Rating 8 - Good. 14 out of 43 reviews
Rating 6 - Okay. 14 out of 43 reviews
Rating 4 - Poor. 6 out of 43 reviews
Rating 2 - Terrible. 3 out of 43 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dificil aparcar
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

nuria

Liked: Cleanliness
Disliked: Property conditions & facilities

Hotel agradable

No esta mal en general lo que si Ponia son unas Camas que no sea la cama de matrimonio sofa cama no da una impression bonita ahhhhhh y destacar al camarero de la piscina super simpatico,, Buena animación pero no da la talla de uno de 4 estrellas.
Verified

6/10 Okay

Ian

Disliked: Property conditions & facilities
Stay was last minute, hotel room was dated parts in quite bad repair resturant was disappointing
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
La estacian esta super bien lo malo era el servicio de limpieza que tarda mucho en limpiar la habitaciones. Luego comida todo super bueno todo.
Verified

8/10 Good

Huber

Liked: Cleanliness, staff & service

Fint hotell nära stora gatan och strandnära.

Roqueta de mar ! Jättebra semester stad. Många restauranger och bra mat .
Verified

6/10 Okay

Verified traveller

bien en general . pero exceso de gente

el hotel bien en general. la habitación bien,las cama un poco duras y la almohada muy blanda y bajita. la limpieza muy buena. el restaurante las horas muy cortas, no hay mucha variedad y aun que reponen no daban abasto los camareros estaban desbordados. las bebidas buenas pero también se agotaban muy pronto. la piscina limpia pero con mucho cloro y muchas hamaca muy deterioradas por el tiempo. tiene que renovarlas casi todas y casi todas ocupadas. también es verdad que hemos ido en el puente de san Juan y creo que estaba casi al 100% el hotel y el aparta hotel y por ello la aglomeración de gente el hotel y servicios estaban desbordados. En general bien
Verified

6/10 Okay

Francisco

Liked: Cleanliness, room comfort

H. Fénix Famuly

Bien aunque un poco escasos de personal y a la hora de comer se desbordaba cocina y bar
Verified

8/10 Good

juha harju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hinta laatu suhde kohdallaan

huone oli siisti ja todella tilava, aamiainen kuului hintaan
Verified

10/10 Excellent

Leen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central yet laid back

The hotel is located a few blocks away from the main restaurant area to one side and the seaside to the other. Basically well positioned of those wishing all the pleasure within walking distance yet crave a good night sleep. Great people at the hotel, nice bar and outside area. Enjoyed three good days there.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid for upgrade room with jacuzzi, unfortunately, engine was burned out and not functioning, so had a warm bath instead. Hotel ok, staff tried to be helpful, so cant fault them for non- maintained equipment. Indoor & outdoor pools nice. Getting here by rental car was interesting, driving thru the vegetable growing region of Spain, huge , white ,plastic greenhouses everywhere. This would not have been a destination I would have chosen, had I been better informed. This town is like a retirement community, there is a beach and restaurants and bars around but it reminds me of Atlantic City, just kind of run down and touristy in a phony way. Excited to leave and head to a more metropolitan city.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Trevligt, men väldigt lite folk på hotellet, men det var ju inte riktigt säsong. Fint poolområde. Stor och trevlig lägenhet. Inte så trevlig personal i receptionen
Verified

2/10 Terrible

Fredrik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not satisfied

I an not inpressad at all with this Hotel and do bot recommend it. The wifi ess out of order.. How hard CSN it be to fix or provide free usage of à stationary computer. The one they jag cost quite alot. The pool was closed and they dident say why.. The breakfast which was included was ok and amounted up to expectations. The Roms were really not good. To bad
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Very pleasant, comfortable and high class service. Would recommend this hotel as it is equal distant to either the beach area or the town. Very helpful staff. Spacious rooms with en suite. No complaints.
Verified

6/10 Okay

emilio

Liked: Room comfort
Disliked: Staff & service

Para dormir bien

La habitacion es amplia la atencion es buena pero el servicio de buffet es el peor que jamas he visto en un hotel. Sin variedad, comida hecha de hace dias, todo frito. es la 3 vez que me alojo pero cada vez el servicio del buffet ha sido peor. Solo recomiendo si vas por aquella zona dormir.
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable O/Nite Stay

We stayed here O/Nite in April. The hotel was good value, busy on the Saturday night. We also had dinner and breakfast at the hotel, the meals were excellent value. Overall a good stay.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lettferie

Bra standard Hyggelig hotell Veldig godt fornøyd.Var bare en natt på gjenomreise.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Citymar Bellavista in Roquetas de Mar

We stayed at this hotel for one night in November, whilst passing through. I do not recommend going to Roquetas de Mar out of season, as nearly everything is closed - there were only a few restaurants open and nothing else. The hotel was OK. We had breakfast in the hotel, but it was terrible. They didn't have any butter, but told us not to worry as they would have some in tomorrow! They only offered hard boiled eggs, and they ran out during the breakfast
Verified

2/10 Terrible

Ana Belen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El buffet muy malo la limpieza pesima ,no nos gusto nada ni el hotel ni la comida , la animacion igual pesima , no se lo recomiendo ha nadie,nosotros no bamos ha volver
Verified

4/10 Poor

andres

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Hay que rebajar la categoria del hotel

Alguien debe de tomar medidas para que rebajen las estrellas a este hotel. La hora de entrada es de 12 a 14h. hasta las 16h. no me la dieron. El agua de la piscina sucia, desague de duchas piscina atascadas, comedor tercermundista, buffet malo, malo, malo, para un hotel de 4 estrellas. No tienen frigorifico las habitaciones, y así podia seguir media hora mas. Por favor antes de reservar este hotal, hacer uso de estos consejos y decidiros por otro.
Verified

8/10 Good

Encarna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel citimar bellavista mejor de lo que esperaba

El hotel está reformado, sobre todo las habitaciones las esperaba más antiguas. Lo malo es que se nota que esta escasos de personal, la havitación no estuvo lista hasta casi las 2 de la tarde, mientras esperamos en el bar de la piscina( que está muy bien de precio) son muy agradables. Lo que encontre más flojo, la animación de la noche, el chico que hay de dia es estupendo, muy gracioso
Verified

8/10 Good

Juan

Liked: Cleanliness

Falta personal

En general, estancia agradable (entorno, comidas, amabilidad del personal) aunque con algunos "peros": - Tardan demasiado en solucionar posibles inconvenientes (tuve un problema con el sofá cama que tardaron dos días en resolver). - Piscina bastante sucia. - Falta personal para atender adecuadamente a los clientes del hotel y de los apartamentos. - La animación deja bastante que desear (y esto va por el tal Hugo). Por lo demás, y si no eres muy exigente, es recomendable sobre todo por la relación calidad-precio.
Verified

2/10 Terrible

Manuel Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me han robado en la habitacion

Son unos chorizos, me han robado en la habitacion. Han sido las limpiadoras entraron en la habitacion del hotel 4 veces, estaba en el registro y el director no me ofrece ninguna solucion y me han robado un movil de 500 €. NO vayais a ese hotel, si podeis eligir otro hacedlo
Verified

6/10 Okay

Anna

Liked: Cleanliness, room comfort

Wouldn't recommend this hotel to anyone

I'm glad we had to stay here only for 2 nights. Problems began just as we arrived. First of all, it is really hard to find parking place. And then it turned out that it is not for free (though we parked in 100m from hotel just on the street)...but we didn't pay,it is not fair! Then when we'd got keys and went to our room we found there two guys repairing air conditioning...we waited for 10 mins in the coridor and then it turned out that we should go back to reception and ask for another room. The room itself was good and spacious, with balcony overlooking the pool. At night it was freezing cold and a/c could not be switched off. We even had to open balcony and use blankets. In the morning I heard a lot of people complaining about the cold at night... Next night it was a bit warmer, but still very uncomfortable... The buffet was not good at all so I really felt sorry about people who paid for all 3 meals per day there (we had only breakfasts).. The juice and water at the hotel was awfull (water was a bit salty and seemed like they got it just from the tap), I couldn't even drink a tea.. fruits were unfresh, fried eggs had a taste of bad oil and etc.etc. I was surprised that we finally didn't had food poisoning... if you still decide to stay here I would advice to have meals in the nearby restaurants. The location of hotel is not bad, it is about 10 mins of walking from the beach. But I really hope that the rest of hotels in Roquetas De Mar are better...
Verified

4/10 Poor

naomi

Liked: Cleanliness

Far away

If you are not driving this hotel is a pain to get to. From almeria you have to take a bus, which doesn't run that often and is consistently late. Don't rely on the bus to get you back to the train station. Everytime we took the bus it was at least 20 minutes late and it takes over an hour to get to Almeria. This hotel does not have a beach view, it's not even really that close. Like 5-10 minute walk. The breakfast was only open for 2 hours, but wasn't too bad, but we had it included in our price. I wouldn't pay extra for it.. The wifi is really really slow. The room wasn't bad, and the people were helpful for the most part. Oh DON'T use their laundry room. 2 euro to wash, the clothes were still sopping wet and smelled terrible, like mildew, then 3 euro to dry. We did a normal load and we had to dry twice and the clothes were still wet. So 8 euros later we had stinky wet clothes. What a rip off. The pool was freeeeeeeeezing. The shower/sink/bidet had some issue so every 30 seconds or so the water would get scalding hot for no reason at all. Even on the bidet so watch out.
Verified

6/10 Okay

charly

Liked: Room comfort
Disliked: Staff & service

Mala organización

tardaron bastante tiempo en darme la habitación, cuando llego a ella no había mando de TV y tampoco existía tarjeta de bienbenida con los horarios de salón, piscina, bar,etc. tuve que pedir varias veces en recepción el mando de la tv y cuando me lo dejan en la habitación con la tarjeta de bienvenida, mi sorpresa es que me la han dado con los datos del anterior huesped del hotel. ¿cuál sería la cara que pondría uno si su información de Nombre, dirección, DNI, etc. estuviera al alcance de cualquiera? sólo pedir a la dirección del hotel que se preocupe a la hora de la preparación de las habitaciones y en el trato a sus huespedes, ya que son los que vuelven si existe un buen trato. gracias