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Leonardo Hotel Salzburg City Center

3.0 star property

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Photo gallery for Leonardo Hotel Salzburg City Center

Daily buffet breakfast (EUR 16 per person)
Lobby
Junior Suite, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

View in a map
Hildmannplatz 5, Salzburg, Salzburg, 5020
  • Place, Mozart's Birthplace
    ‪6 min walk‬
  • Place, Salzburg Christmas Market
    ‪8 min walk‬
  • Place, Mirabell Palace
    ‪12 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪6 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Minibar, in-room safe, desk, blackout curtains

Superior Quadruple Room

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Standard Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout curtains

Superior Room

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Minibar, in-room safe, desk, blackout curtains

Comfort Room

9.0 out of 10
Wonderful
(20 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Single Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Business Single Room, 1 Double Bed

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Business Double Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Business Double Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Family Room, 1 Queen Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Leonardo Hotel Salzburg City Center

Hotel with a bar, near Salzburg Christmas Market
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and tour/ticket assistance. Housekeeping is available on request.
Leonardo Hotel Salzburg City Center offers 86 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Leonardo Hotel Salzburg City Center's great location gets high marks from our customers. During your stay, you're just a quick walk from Sigmundstor Tunnel. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 10 minutes by foot from Salzburg Christmas Market and a 3-minute drive from Mirabell Palace
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and dry cleaning/laundry services are also featured at Leonardo Hotel Salzburg City Center. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Salzburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per stay, plus a one-time cleaning fee of EUR 20.00
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 16 for children
  • Self-parking fee: EUR 19 per night (in/out privileges)
  • Pet fee: EUR 20.00 per pet, per stay plus a one-off EUR 20.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Star Inn Hotel Salzburg Zentrum
Star Inn Hotel Zentrum
Star Salzburg Zentrum
Star Zentrum
Star Hotel Salzburg Zentrum
Star Inn Hotel Salzburg Zentrum Comfort
Star Inn Hotel Zentrum Comfort
Star Salzburg Zentrum Comfort
Star Zentrum Comfort

Reviews

Leonardo Hotel Salzburg City Center Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 369 out of 920 reviews
Rating 8 - Good. 408 out of 920 reviews
Rating 6 - Okay. 108 out of 920 reviews
Rating 4 - Poor. 22 out of 920 reviews
Rating 2 - Terrible. 13 out of 920 reviews

Reviews

10/10 Excellent

Carl

Stayed 1 night in Jun 2025

10/10 Excellent

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leonardo Salzburg City Center is conveniently situated a five minute walk away from the heart of the tourism sites. The hotel is very clean. The staff is attentive. The buffet is good. There are some nicer restaurants in the opposite direction from the tunnel to the city. Also we were able to catch the bus right in front of the hotel, even to get to the airport at the end of our stay which was very convenient too.
Stayed 3 nights in Jun 2025

8/10 Good

Tien Hoang

Stayed 6 nights in Jun 2025

6/10 Okay

Judith

Travelled with partner
Liked: Cleanliness, amenities
Room was hot - but most hotels in Europe are warm to hot
Stayed 2 nights in Jun 2025

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Salzburg.

The reception staff were very friendly and helpful. Easy, short walk through to the old city. Buffet breakfast was great, with a wide selection to choose from. Minor issue with the shower was promptly fixed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Benny

Liked: Property conditions & facilities
Noisy, due to ongoing construction
Stayed 3 nights in May 2025

6/10 Okay

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and friendly staff. The hotel was fine for what we needed, comfortable bed, safe, clean bathroom etc, nothing fancy, but did the job. However, the air in the room on the days when it was warm didn’t work and it was so hot and stuffy at night. I also heard other customers say the same to reception and were told that the whole hotel was controlled centrally. It was fine when it cooled off, but annoying not to be able to control the temperature when it was warm. The in room coffee was awful, only dispensed tiny shots and tasted terrible. I didn’t like that the bathroom handwash was Hair/Shower Gel (same as the shower) - would have preferred actual soap. Didn’t have breakfast but it looked good with lots of options, our family who did eat there said it was good.
Stayed 7 nights in May 2025

10/10 Excellent

Oleg

Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay with great staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Thanh

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good with this hotel easy to stay around. Buffet is nice and tasty
Stayed 4 nights in Apr 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel!

10/10 Excellent

Michelle

Stayed 1 night in Dec 2024

8/10 Good

Cheryl

Stayed 1 night in Dec 2024

2/10 Terrible

Cynthia

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
One of the worst properties we have stayed at. The staff are rude and unhelpful, from check-in, dining and even cleaning staff are very rude and do not care about general manners or hospitality in general. Having worked in the hospitality industry, I'm baffled. The rooms are so uncomfortable: you have no temperature control so the room is boiling at whatever temp the staff decide and you only have a small 2 inch gap all the top of the window to TRY to cool the room down at all and i get cold easily and it was way too hot for me to the point of feeling sick. Oh and that 2 inch gap in the window offers you a lovely surround sound of the road construction that starts at anywhere between 3-5AM, so you will be awake early. There is no where to put your things in the bathroom or shower. Lighting was out in the room, i didn't bother to even ask after having other things repaired. The shower was missing a lip on the door so water got every where and we had to ask for them to fix it. Outlets in the bathroom didn't work, on top of the lighting so getting ready can be difficult. Breakfast wasn't the greatest, most of it is just not cooked well so just stick to the cold food they have. Cleaning staff did a poor job, so we requested no service after day 2. Issue after issue (I'm sure I'm forgetting a lot) the management did nothing to try to eleveate or even give a partial refund, they offered 2 free sodas which we declined.
Stayed 5 nights in Nov 2024

8/10 Good

Leonie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely welcoming and helpful. Room was clean, althoigh not as modern as first impressions although very functional. Buffet breakfast had plenty of options for everyone.
Stayed 1 night in Dec 2024

8/10 Good

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was major construction going on and at 630 am a big crane truck was right in front of our window.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walkable location! Walk to tourist area of Salzburg in 5 minutes. Fun to walk through the pedestrian mountain tunnel that exits at the horse bath.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and welcoming staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an easy walk from the Old City through the Sigmundstor (tunnel). There are also several bus lines that stop right in front of the hotel. The hotel itself is clean, modern, and (at least if you have a room facing towards the back of the hotel) quiet, and is a good value compared to some other hotels I looked at in Salzburg. We had a one-bedroom suite on the top floor, which was super spacious and comfortable, and featured a fridge, microwave, and even an extra toilet. Worth reserving that, if available, but I suspect the mini-suite is also very nice. The breakfast was also very good, and the staff was nice. I highly recommend this hotel.

10/10 Excellent

Caitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place an easy walk to wvwrything
Stayed 2 nights in Oct 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the hotel except one thing, the air conditioning did not work in our room so the first night we were very warm and did not sleep well. We did contact front desk and were told that since it was cool outside all systems for the hotel were on heat only. Well this is fine if it is cold inside but it was not and there was not any air circulation in the room either. We attempted to sleep with window open but street noise prevented us sleeping. The front desk staff did offer to move us the following morning for our second night and did make some concessions on payment which was positive. We just think for a mid range hotel you should be able to have air temp allowing sleep at any season. Maryana at front desk was very helpful in trying to assist us. Location is convenient and area walkable. Staff was helpful and friendly. Restaurants near by.
Stayed 2 nights in Sep 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1,000,000 statrs wouldn't give this place justice. Ive been to many hotels throughout the world, and especially in Europe, and this was the greatest hotel staff I've ever experienced. Unfortunately, due to my irresponsibility, I'd left my phone charger at my previous hotel, but the staff was super generous in letting me borrow a phone charger and telling me what store to go to to get a new charging cord. The last night I was at the hotel, and at this time, I was able to find a new permanent cord to charge my phone, I ordered a beer at the bar, and a young lady at the desk, who couldn't have been older thst 25 talked to me for a long time, and we commented about out political views in our countries, and her home country, and we agreed on everything. She was such a sweet young lady, and I hope this hotel keeps her employed as long as she wants to work there. The room was clean, and warm, as I was there in early October, when the weather was in the 50's in fahrenheit with rain. The hotel is a very short walk to the city center, and on bus line 1, it's a 20 minute ride to the train station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Aktham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with fantastic location. Staff is super nice and they all speak very good English. Maryna Rabchevska Was amazing and went above and beyond to make our stay superb for us and the kids. Highly recommended if you are looking for a safe convenient location right close to all the attractions.
Stayed 2 nights in Sep 2024