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SureStay Plus Hotel by Best Western San Antonio North

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western San Antonio North

Fitness facility
Standard Room, 1 King Bed, Accessible, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Exterior
Reception
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
10815, I-35 Frontage Rd, San Antonio, TX, 78233
  • Place, Morgan's Wonderland
    ‪2 min drive‬
  • Place, Windcrest Tennis Center
    ‪3 min drive‬
  • Place, River Walk
    ‪13 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Private kitchen | Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(35 reviews)
  • Sleeps 3
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, High Speed Internet Access, Microwave and Refrigerator

  • Sleeps 3

King Suite with Sofabed

  • Sleeps 4

2 Queen Bed Flat Screen Television Microwave Refrigerator Coffee Maker High Speed Internet Access Non Smoking

  • Sleeps 4

King Room With Sofabed-Non-Smoking

  • Sleeps 3

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About this property

SureStay Plus Hotel by Best Western San Antonio North

Hotel with free breakfast, near Morgan's Wonderland
A fitness centre, a 24-hour business centre and a seasonal outdoor pool are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
SureStay Plus Hotel by Best Western San Antonio North offers 76 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This San Antonio hotel provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western San Antonio North. During your stay, you'll be within walking distance of Morgan's Wonderland. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business centre, laundry facilities and a vending machine
  • On-site recreation includes a gym
  • Just a 2-minute drive from Morgan's Wonderland and 9 minutes from Marion Koogler McNay Art Museum
SureStay Plus Hotel by Best Western San Antonio North offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business centre on site. Free breakfast is available daily. SureStay Plus Hotel by Best Western San Antonio North also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 8:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in October.
  • Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Inn San Antonio
Quality San Antonio
Econo Lodge Hotel San Antonio
Econo Lodge San Antonio
SureStay Plus Hotel Best Western San Antonio North
SureStay Plus Best Western San Antonio North
Surestay Plus By Best Antonio
SureStay Plus Hotel by Best Western San Antonio North Hotel

SureStay Plus Hotel by Best Western San Antonio North Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 321 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 183 out of 1001 reviews
Rating 4 - Poor. 114 out of 1001 reviews
Rating 2 - Terrible. 138 out of 1001 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was clean and the staff is so nice!
Stayed 2 nights in Oct 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service
Quite
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Jul 2025

8/10 Good

Jeramie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complaint I have is that I could not adjust the shower head. It was a fixed shower head. And, unknowingly, I requested an ADA accessible room. So, the shower head really should be a wand and at minimum, movable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Giovanna

Stayed 3 nights in Oct 2025

10/10 Excellent

Freddie

Stayed 1 night in Oct 2025

10/10 Excellent

Janae

Stayed 3 nights in Sep 2025

2/10 Terrible

DON

Business traveller
Disliked: Staff & service
charged me a $50 deposit that haven't got back. and didn't saty the night at all . very poor condition this place needs an upgrade
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great customer service.
Stayed 2 nights in Sep 2025

8/10 Good

Darcey

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of parking, rooms were nice and staff was friendly! I’d stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

angelica

Stayed 1 night in Sep 2025

6/10 Okay

Amy

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to dining, close to access to get around the east side of town. Stayed 1 night, but impressed with the cleanliness. Would recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Emmanuel

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Carla

Travelled with family
Liked: Cleanliness
Had a good stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

nat

Travelled with group
Liked: Cleanliness, amenities
Bad area. Never received damage deposit back.
Stayed 1 night in Aug 2025

2/10 Terrible

Denzell

Disliked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Timothy, Midland

Liked: Staff & service
Not bad
Stayed 1 night in Aug 2025

10/10 Excellent

baleria

Stayed 1 night in Aug 2025

10/10 Excellent

PLACIDO

Stayed 1 night in Jul 2025

6/10 Okay

LaZarria

Liked: Room comfort
Disliked: Property conditions & facilities

Reasonable stay

Hotel was nice, the ice was dirty and there are cats living and being fed outside the common area! The beds a comfy and clean your are getting exactly what you paid for…….no elevator just stairs. Again the ice was extremely dirty
Stayed 3 nights in Aug 2025

8/10 Good

Alejandro

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Ruth

Place is okay.
Stayed 1 night in Aug 2025