Hotel Indigo San Diego-Gaslamp Quarter by IHG

Property class: 4

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Photo gallery for Hotel Indigo San Diego-Gaslamp Quarter by IHG

Exterior
2 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby sitting area
Suite, 1 King Bed (Gaslamp Quarter View) | Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
509 9th Ave, San Diego, CA, 92101
  • Place, Petco Park
    ‪3 min walk‬
  • Place, San Diego Convention Center
    ‪7 min walk‬
  • Place, Balboa Park
    ‪17 min walk‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪6 min drive‬

Room options

Room, 1 King Bed, Accessible (Mobility Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Park View (Petco Park View)

9.8 out of 10
Exceptional
(13 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed (Gaslamp Quarter View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • Park view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Centerfield View)

  • Park view
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(55 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Gaslamp View)

9.2 out of 10
Wonderful
(15 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds (Gaslamp View)

8.6 out of 10
Excellent
(18 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Room, 2 Queen Beds

8.2 out of 10
Very good
(32 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Park View (Petco Park View)

9.0 out of 10
Wonderful
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Indigo San Diego-Gaslamp Quarter by IHG

This smoke-free hotel features 2 restaurants, 2 bars/lounges and a fitness centre. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hotel Indigo San Diego-Gaslamp Quarter by IHG offers 209 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hotel Indigo San Diego-Gaslamp Quarter by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Petco Park. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute walk from Petco Park and 10 minutes on foot from San Diego Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6240 square feet (580 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Indigo San Diego-Gaslamp Quarter by IHG. Parking is available for a fee.

This 4-star San Diego hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11 AM.
Table 509 Bar and Kitchen – This restaurant serves breakfast, lunch and dinner.
Borrego – This rooftop bar specialises in American cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11 AM for a fee: USD 30 for adults and USD 30 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Borrego
  • Table 509 Bar and Kitchen

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 6,240 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2007
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 39.43 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 30 for adults and from USD 30 for children
  • Valet parking fee: USD 65.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Gaslamp
Hotel Indigo Gaslamp Quarter
Hotel Indigo Gaslamp Quarter San Diego
Indigo Gaslamp Quarter

Hotel Indigo San Diego-Gaslamp Quarter by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1007 reviews
Rating 8 - Good. 198 out of 1007 reviews
Rating 6 - Okay. 99 out of 1007 reviews
Rating 4 - Poor. 41 out of 1007 reviews
Rating 2 - Terrible. 40 out of 1007 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

JULIO

Stayed 1 night in Jan 2026

10/10 Excellent

Alexis

Stayed 2 nights in Dec 2025

10/10 Excellent

Joey

Stayed 2 nights in Jan 2026

10/10 Excellent

Michelle

Stayed 3 nights in Dec 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly. The breakfast was excellent. The location was a litle away from the more active section.
Stayed 3 nights in Jan 2026

10/10 Excellent

Adriana

Stayed 1 night in Jan 2026

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast wa great. Staff helpful, no supraises at checkout. Excellent 3 night stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Andres

Stayed 1 night in Jan 2026

10/10 Excellent

Javier

Stayed 1 night in Jan 2026

6/10 Okay

Erin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in was a nightmare, booked a room with 2 beds, had to wait until 730PM to check in, they kept offering a king with a rollaway, not acceptable. Hotel is severley short staffed and I do feel for the employees. Went for breakfast the next morning and sat for 40 minutes before even being asked for anything to drink. Why not set up a buffet instead if you don't have the staff. On the good side, the rooms are quite spacious and it is in a good location.
Stayed 4 nights in Dec 2025

6/10 Okay

Haifa, Los Angeles

Stayed 2 nights in Dec 2025

10/10 Excellent

Sam

Stayed 1 night in Jan 2026

4/10 Poor

Sean

Liked: Cleanliness, staff & service
Staff was friendly but the experience was underwhelming. Got there at 4:00 to check in, the room I requested wasn't available so I settled for a lesser room. The Lesser room was situated facing the interior which I was okay with since they were having a concert downtown. When I got to the room I noticed the bathroom had ants. Notified the front desk via the text message that they send out. Took over an hour for them to respond. They didn't move me and inform me that I would have a similar room or at least the one I paid for on the interior. Got to the room it was on the exterior facing the concert which allowed me not to get much sleep. Just wasn't a good experience. the
Stayed 1 night in Jan 2026

6/10 Okay

Brandon

Liked: Cleanliness, staff & service
Disliked: Amenities
Tvs can be improved. Its a 55inch tv in 720p and its not smart. Supposed to be a 4 star hotel. Additionally I paid for a premium room with a city view but my view was just looking directly into some apartments or another hotel. No parking on site was also a big issue for me. Either you walk 2 blocks or pay $65 a night for valet. Supposed to be a 4 star hotel but has 3 star amenities.
Stayed 2 nights in Dec 2025

6/10 Okay

Cruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tried checking in at 3:50pm. Room wasn’t ready they said it would be an hour. Found out the rooftop bar and restaurant and their other bar is closed during the week. Only open for breakfast. What a disappointment! Then a guest came back and said they gave them a dirty room. Our room ended up being ready in 20 min. Found dirty sock in room and 2nd day we got no new towels. They were promptly brought to us. Changed a lot since we stayed here 8 yrs ago. Won’t be back. It’s just ok. The closed bar/restaurant being the main reason. I guess some places just didn’t recover from the pandemic
Stayed 3 nights in Dec 2025

6/10 Okay

HASSAN R

Travelled with family
Liked: Cleanliness, amenities
The room wasn’t ready and had to wait until 6:30 pm to get in the room
Stayed 2 nights in Dec 2025

8/10 Good

Joseph, Camas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The first night the room did not get cleaned. We requested towels other nights. There is only one post for towels in the bathroom. Hence the towels were on the floor. The hotel charged a resort fee. Pretty standard but the promised coffee bar downstairs was empty and there was on one tea bag on the stand. We got a credit at restaurants but the bar was only open 1 day we were there. The restaurant was only open for breakfast until 9 am. I had to set my alarm to get my $15 free coffee and Tea.
Stayed 4 nights in Dec 2025

4/10 Poor

JEFF

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very understaffed and check in was brutal, rooms were also not ready
Stayed 1 night in Dec 2025

6/10 Okay

Veronica Silva

Travelled with family, Travelled with pets
Liked: Amenities, property conditions & facilities
The hotel and its amenities were excellent; however, my low rating is due to the initial interaction with the front desk staff. Upon arrival, the gentleman at the desk did not provide a proper greeting or any helpful information. He simply took my last name, mentioned that the room was ready, and handed me a piece of paper without explaining what it was. When I began asking about parking, he answered briefly that valet was the only option—something I wasn’t interested in—then took a phone call mid-conversation. When I asked additional questions, he seemed irritated and stated they were dealing with a situation. While I understand emergencies happen, it does not excuse the lack of basic customer service during check-in. This interaction felt dismissive and unprofessional. It may be that this employee needs additional training in guest relations. I’m not being petty, but the greeting was undeniably rude and set a poor tone for an otherwise great stay.
Stayed 2 nights in Dec 2025

8/10 Good

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

LEO

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 5 nights in Dec 2025

10/10 Excellent

Tiffany

Stayed 1 night in Dec 2025

4/10 Poor

Amanda

We arrived early and then, Unfortunately, we waited several hours past check in to get a room because none were clean. The front desk was understandably overwhelmed, but i had to ask and then justify the next morning to be compensated. We missed part of a concert we came for.
Stayed 1 night in Dec 2025

2/10 Terrible

Jose

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Took 2 hours to check in - rooms were not ready at 4pm. Finally checked in around 6pm
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and well-appointed. Proximity to Petco Park and downtown area was perfect
Stayed 1 night in Dec 2025