SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

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Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

1 bedroom, desk, laptop workspace, blackout curtains
Daily continental breakfast for a fee
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only) | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels
Exterior
Outdoor pool, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

Map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Mission Bay Park
    ‪10 min walk‬
  • Mission Beach
    ‪5 min drive‬
  • SeaWorld
    ‪6 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪10 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(57 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(81 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel with free parking, near Mission Bay Park
An outdoor pool, concierge services and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a TV in a common area are on-site.
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 50-inch flat-screen televisions come with premium cable channels, first-run films and Netflix. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western San Diego Pacific Beach. During your stay, you'll be within walking distance of Mission Bay Park. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • 14 minutes by foot from Mission Bay Park and a 4-minute drive from Crystal Pier
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of SureStay Hotel by Best Western San Diego Pacific Beach, you'll find an outdoor pool, a vending machine, and multilingual staff. WiFi is free in public spaces. The business-friendly SureStay Hotel by Best Western San Diego Pacific Beach also features tour/ticket assistance, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis. A complete renovation of SureStay Hotel by Best Western San Diego Pacific Beach was completed in May 2021.

This San Diego hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Renovated entire property - May 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 517 out of 1132 reviews
Rating 8 - Good. 294 out of 1132 reviews
Rating 6 - Okay. 154 out of 1132 reviews
Rating 4 - Poor. 81 out of 1132 reviews
Rating 2 - Terrible. 86 out of 1132 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Monesh, Santa Barbara

Stayed 1 night in Mar 2025

6/10 Okay

Isaiah

Stayed 3 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Danniela

Liked: Property conditions & facilities
Disliked: Cleanliness
The restroom wasnt clean but overall good location & excellent price
Stayed 1 night in Mar 2025

10/10 Excellent

Hayk

Liked: Property conditions & facilities
Good location nice people
Stayed 2 nights in Mar 2025

8/10 Good

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice, property very clean well kept, convenient location, just room is very small, but other than that no complaints
Stayed 2 nights in Mar 2025

10/10 Excellent

Graciela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, and excellent staff
Stayed 1 night in Mar 2025

10/10 Excellent

Graciela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service 👍
Stayed 1 night in Mar 2025

2/10 Terrible

BRIAN EGGE

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I found a bed bug on the mattress. The hotel did not have any extra linens.
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast.
Stayed 4 nights in Mar 2025

8/10 Good

Jillyce

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was kinda cute and the kids had so much fun in the pool. Easy walking distance to some great restaurants, a convenience store and not a bad walk to Mission Bay. Staff was friendly and helpful. The floors weren't super clean, everyone had to regularly wipe their feet to get in bed, but other than that the room was fine.
Stayed 4 nights in Mar 2025

6/10 Okay

Ashley

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Quintin

Liked: Cleanliness, property conditions & facilities
Can’t complain about to much just right next to a busy street and the room service sucked tried to get towels 4 different times and tv barely worked
Stayed 2 nights in Mar 2025

10/10 Excellent

Vanessa, mesa

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean, they are small but it works just fine. Dog friendly and there is an area for dogs to use the bathroom. We were able to find parking no problem. Staff is very nice and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Juan

Stayed 4 nights in Mar 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and great price
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2025

10/10 Excellent

dave

Stayed 1 night in Mar 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nice. Nothing fancy or anything. The room was a bit smaller than a few others I’ve stayed at before but the price wasn’t bad so can’t really complain too much about it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple! Everything in good condition
Stayed 1 night in Mar 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location
Stayed 1 night in Mar 2025

4/10 Poor

Vicky

Disliked: Cleanliness, property conditions & facilities
Very dirty
Stayed 1 night in Mar 2025

6/10 Okay

Alexis

Travelled with family

Decent hotel

The first night we were there the people upstairs were fight and the music was so loud. After they checked out then it was quiet. Luv the complimentary breakfast.
Stayed 5 nights in Mar 2025