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SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

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Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

Desk, laptop workspace, blackout curtains, iron/ironing board
Free breakfast
Laundry room
Exterior
Outdoor pool, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Place, De Anza Cove Park
    ‪8 min walk‬
  • Place, Mission Bay Park
    ‪10 min walk‬
  • Place, Mission Bay
    ‪18 min walk‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(107 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(75 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel with free breakfast, near Mission Bay Park
An outdoor pool, concierge services and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a TV in a common area are on-site.
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 50-inch flat-screen televisions come with premium cable channels, first-run films and Netflix. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western San Diego Pacific Beach. During your stay, you'll be within walking distance of Mission Bay Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the clean guestrooms
  • 14 minutes by foot from Mission Bay Park and a 4-minute drive from Crystal Pier
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available. Public spaces have free WiFi. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western San Diego Pacific Beach. Limited free parking is available on a first-come, first-served basis. A complete renovation of SureStay Hotel by Best Western San Diego Pacific Beach was completed in May 2021.

This San Diego hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Renovated entire property - May 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

Reviews

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 648 out of 1393 reviews
Rating 8 - Good. 346 out of 1393 reviews
Rating 6 - Okay. 198 out of 1393 reviews
Rating 4 - Poor. 95 out of 1393 reviews
Rating 2 - Terrible. 106 out of 1393 reviews

Reviews

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute trip on a holiday weekend, Gina was amazing and accomodating!
Stayed 1 night in Aug 2025

10/10 Excellent

Josh or Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time! Will be back
Stayed 2 nights in Aug 2025

6/10 Okay

Giselle

Travelled with family, Travelled with pets
Disliked: Staff & service
Kept having to ask for towels finally on ask number 4 they finally brought the towels
Stayed 2 nights in Aug 2025

10/10 Excellent

Bianca, Coolidge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a great last minute hotel, at a great price! The only downfall was at the room was very small, but otherwise it was very clean! It was super comfortable, it was quiet and definitely safe. I love that there was an elevator right by our room. The breakfast was perfect, just enough options. We also really liked the location as we were going to be in the PB area for the day and evening. I would definitely return and stay at this hotel. Also, I’d like to add that the receptionist at check-in and check out, were both great. They were very friendly and made it super easy to check in and out!
Stayed 1 night in Aug 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Danny

Travelled with partner
Liked: Cleanliness, staff & service
Our stay began with the room bot ready, it was 5pm, front desk said it was due to a staffing issue. The coffee machine in the breakfast room was not working, so no coffee for breakfast. Also Wednesday night all of the parking spots were full and we had to park iff site and walk to our room. Not sure we will stay here again.
Stayed 2 nights in Aug 2025

6/10 Okay

Brian

Pacific Beach

The bed needs to be replaced as it was sagging, and my back hurt. The toilet looked like it may not have been properly cleaned. It wasn’t horrible, but it did look like it could’ve been done a little better. The staff at the desk do their job, but they could do it with a smile which they don’t. There were towels missing in my room and I had to ask for them and the phone did not contact the desk. I called four times and let it ring like 30 times and no one ever answered. I’ve been to this hotel about four times. The first time was excellent, but the last three have been mediocre. A previous room that I stayed at, had no air conditioning working. This time the air-conditioning was perfect. There is free parking, which is always a bonus. This is an old hotel but for the most part it’s decent. They just need to be a little bit more pleasant and make sure the rooms are cleaned properly and to replace bad beds. I would still come back, for what I paid. But I would not like to pay any more than that, as there’s probably more newer options for that kind of money.
Stayed 2 nights in Aug 2025

6/10 Okay

Lynn

Liked: Staff & service, property conditions & facilities
Place wasn’t the worst I’ve ever stayed in, however,
Stayed 2 nights in Aug 2025

8/10 Good

Gerald

Liked: Cleanliness, property conditions & facilities, room comfort
Pretty good overall for the price and closeness to everything in the area.
Stayed 4 nights in Aug 2025

6/10 Okay

Bradley William

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The gentleman who checked us in was very nice and helpful!
Stayed 1 night in Aug 2025

6/10 Okay

Carolyn

Travelled with family
Liked: Cleanliness, staff & service
Fine for the price. Would have preferred not having a door to the outside. A/C was sketchy. Only had 1 towel in the room when we arrived. But the beds were comfortable and everything was clean. Breakfast included.
Stayed 1 night in Aug 2025

4/10 Poor

Alexis

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about the property was how nice the staff was! Everything else was a bust. Dirty shower and bathroom. Uncomfy bed. Breakfast was late everyday... and no coffee.
Stayed 3 nights in Aug 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 7 nights in Jul 2025

4/10 Poor

Alfredo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ayda

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Really nice for the price point. I enjoyed my staying there
Stayed 2 nights in Aug 2025

2/10 Terrible

Robert

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled musty and the floors were dirty. The common areas were discusting and smelled like a dumpster. We wanted to leave as soon as we got there but we were beyond the cancellation period. Don't be cheap like I was, spend more money for a nicer hotel. We couldn't wait to leave...worst two days of our vacation!
Stayed 2 nights in Aug 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet.
Stayed 4 nights in Aug 2025

10/10 Excellent

Josephine

Stayed 1 night in Aug 2025

6/10 Okay

Luis

Business traveller
I paid for two rooms for two adults. They stated that Orbitz only sent a request for one room. Had to find another room at a different hotel for another room, wasting gas and time and money.
Stayed 1 night in Aug 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and bed was comfortable... Hotel is super quiet!
Stayed 1 night in Aug 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff who provided all the basic needs.
Stayed 1 night in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

monica, fontana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy, dining was walking distance.
Stayed 2 nights in Aug 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good...Needs exterior updgrade. Long walk and carry upstairs due to elevator on only one side. Breakfast is only fair. Good staff and clean.
Stayed 2 nights in Aug 2025