4/10 Poor
Thalya
Travelled with family, Travelled with family and small children
21 Aug 2025
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I liked that the inn was nearby a lot of dining options. It’s really well located near restaurants. For those who are going for the night scene, definitely convenient as there are a few options across the street. Otherwise, everything else wasn’t as expected. First, the staff isn’t friendly nor welcoming. I smiled at them a few times with no smile back. On a couple occasions, I could see the front desk lady staring at us as loaded everyone up, my dad who’s in a wheelchair and infant daughter. I smiled back after the awkward realization we were being watched but received no smile or acknowledgment of my wave. Secondly, the hot water all over the building was out. We didn’t get notified and when called the person on the other phone couldn’t really give us any information other than we called to get it fixed and it should be fixed later. With an added comment along the lines of “you know, these things happen” they didnt even offer a late check out or apology. They also made my friend move her car so someone else could park in the parking spot by the front desk. She was well within her right as she parked there with an suv and the other driver had a pick up, but really!? They didn’t offer her another spot within the building. Lastly, at night, the front desk lady allowed guest to park in the main entrance and I couldn’t get to the handicap parking spot that I needed for my dad. I had to drive around the block and drop him off on the side. I won’t be staying here again.
Thalya
Stayed 2 nights in Aug 2025
