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Comfort Inn by the Bay

2.5 star property

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Photo gallery for Comfort Inn by the Bay

View from room
Free daily buffet breakfast
Lobby
Traditional Room, 2 Queen Beds, Bay View | Premium bedding, down duvets, pillow-top beds, in-room safe
Traditional Room, 2 Queen Beds, Bay View | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
2775 Van Ness Ave, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪1 min walk‬
  • Place, Lombard Street
    ‪5 min walk‬
  • Place, Union Street
    ‪5 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View | Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed

8.4 out of 10
Very good
(36 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, City View

8.6 out of 10
Excellent
(27 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Queen Beds, Lower Partial View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Lower Partial View

8.6 out of 10
Excellent
(47 reviews)
  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds

8.2 out of 10
Very good
(22 reviews)
  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Bay View

8.4 out of 10
Very good
(57 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Single Beds

8.2 out of 10
Very good
(32 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 31 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Single Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, Non Smoking, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Non Smoking, Bay View

9.4 out of 10
Exceptional
(3 reviews)
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Inn by the Bay

Hotel with free breakfast, 7-minute walk to Lombard Street
This smoke-free hotel features self parking, coffee/tea in a common area and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station and express check-in are on-site. Housekeeping is available on request.
Comfort Inn by the Bay offers 138 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the free breakfast at Comfort Inn by the Bay. During your stay, you're just a quick walk from Lombard Street. Free WiFi in public areas, concierge services and self-parking (surcharge) are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 7 minutes by foot from Lombard Street and a 3-minute drive from Pier 39
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Comfort Inn by the Bay. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Comfort Inn by the Bay was completed in January 2016.

This San Francisco hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (USD 35 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Renovated entire property - January 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 35.00 per night (in/out privileges)
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Bay
Comfort Inn Bay Hotel
Comfort Inn Bay Hotel San Francisco
Comfort Inn Bay San Francisco
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
San Francisco Comfort Inn
Comfort Inn by the Bay Hotel
Comfort Inn by the Bay San Francisco
Comfort Inn by the Bay Hotel San Francisco

Reviews

Comfort Inn by the Bay Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 560 out of 1206 reviews
Rating 8 - Good. 377 out of 1206 reviews
Rating 6 - Okay. 169 out of 1206 reviews
Rating 4 - Poor. 59 out of 1206 reviews
Rating 2 - Terrible. 41 out of 1206 reviews

Reviews

8/10 Good

JEET, Nassau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs to be more maintained and the breakfast should have more varieties.
Stayed 5 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Kamesh

Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Aug 2025

8/10 Good

Jocelyn

Stayed 3 nights in Aug 2025

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out, what a wonderful experience. Excellent customer service. We asked for coffee and it wasn’t available as they were preparing breakfast. The employee offered to get a coffee from Starbucks if we didn’t want to wait. Thank you for making our stay excellent
Breakfast was great
The view was nice
Stayed 1 night in Aug 2025

10/10 Excellent

Alon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we only spent a couple of nights at this place, we felt rested and comfortable overall. The staff was warm and welcoming, especially Jean and Lily, who put our minds at ease. Wi-fi is easy to connect to, our room is clean and cozy, and the hotel is close to good dining spots. Lombard St. is right around the corner, and if you are using rideshare it's pretty easy to get one from this location. The area is well-lit at night. It feels safe, and generally a good place to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Aug 2025

6/10 Okay

Roberto

Stayed 2 nights in Aug 2025

10/10 Excellent

Abreanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Richard Gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great area.
Stayed 4 nights in Aug 2025

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value for a Family Trip

This is my best bet for a reasonably priced family trip. Prices were good, the facilities were very clean and there was a hot breakfast for everyone. The beds
Stayed 2 nights in Aug 2025

10/10 Excellent

Alyssa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, staff was very nice. Very close to tourist attractions. The only downside is parking the parking garage can be hard to park in for some drivers. Otherwise had a great stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Close to restaurants and transit stops, solid breakfast
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from our room was amazing. The windows were dirty but the view was still unbelievable.
Stayed 3 nights in Jul 2025

6/10 Okay

Paulus

Travelled with partner
Liked: Staff & service
Misten een koelkast en bedden lagen lekker nadat we om een extra topper hadden gevraagd. Badkamer klein maar dat zie je in steden vaker. Personeel zeer vriendelijk. Verder een uitstekende lokatie om SF te verkennen.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ginger

Stayed 1 night in Aug 2025

10/10 Excellent

Raymond, fresno

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff is the number 1 selling point for this property. They are all terrific, friendly, and interact with you. The room was clean and comfortable. One thing to consider, parking is VERY tight, so large suv's will have a challenge parking in the underground lot.
Stayed 4 nights in Aug 2025

8/10 Good

Janaka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JP

Stayed 3 nights in Aug 2025

10/10 Excellent

Anthony Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here are the nicest and friendliest people. The breakfast was okay, the eggs were nasty lol. I would definitely stay here again !
Stayed 3 nights in Aug 2025

8/10 Good

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

David

Travelled with group
Disliked: Cleanliness
Stayed 4 nights in Aug 2025

6/10 Okay

Laila, Thousand Oaks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were promised free parking when I reserved months ago. Instead, they charged $35 per day. Also, we were promised a room with a bathtub, and instead received an ADA room with a walk in shower and elevated toilet seat.
Stayed 5 nights in Aug 2025