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Grand Hyatt San Francisco

4.0 star property

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Photo gallery for Grand Hyatt San Francisco

Restaurant
Premium bedding, pillow-top beds, in-room safe, desk
Meeting facility
Premium bedding, pillow-top beds, in-room safe, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Parking available

Explore the area

View in a map
345 Stockton St, San Francisco, CA, 94108
  • Place, Union Square
    ‪1 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Place, Moscone Convention Center
    ‪11 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Suite

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite

  • Sleeps 3

View all photos for Luxury Suite

Living area | 55-inch flat-screen TV with cable channels, Smart TV, iPod dock

Luxury Suite

  • Sleeps 3

View all photos for Standard King Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard King Room

  • Sleeps 3

View all photos for Standard Two Double Beds Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Two Double Beds Room

  • Sleeps 4

View all photos for Union Square View King Room

Premium bedding, pillow-top beds, in-room safe, desk

Union Square View King Room

  • Sleeps 3

View all photos for Union Square View Two Double Room

Premium bedding, pillow-top beds, in-room safe, desk

Union Square View Two Double Room

  • Sleeps 4

View all photos for Bay View King Room

Premium bedding, pillow-top beds, in-room safe, desk

Bay View King Room

  • Sleeps 3

Bay View Two Double Room

  • Sleeps 4

View all photos for City View King Room

Premium bedding, pillow-top beds, in-room safe, desk

City View King Room

  • Sleeps 3

View all photos for Executive Suite City View

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite City View

  • Sleeps 3

View all photos for City View Two Double Beds Room

Premium bedding, pillow-top beds, in-room safe, desk

City View Two Double Beds Room

  • Sleeps 4

View all photos for Club Room, 2 Double Beds

Bar (on property)

Club Room, 2 Double Beds

8.0 out of 10
Very good
(4 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Bar (on property)

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(74 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(126 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(17 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(40 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bay View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Bay View

9.2 out of 10
Wonderful
(9 reviews)
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bay View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Bay View

9.6 out of 10
Exceptional
(15 reviews)
  • 29 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(11 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, City View

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, City View

8.0 out of 10
Very good
(5 reviews)
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Union Square View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Union Square View)

9.2 out of 10
Wonderful
(15 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Union Square View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Union Square View)

8.8 out of 10
Excellent
(10 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for VIP Suite

VIP Suite | Premium bedding, pillow-top beds, in-room safe, desk

VIP Suite

10.0 out of 10
Exceptional
(1 review)
  • 88 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Suite

  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for VIP Suite

Bathroom | Designer toiletries, hair dryer, towels, soap

VIP Suite

  • Sleeps 3

View all photos for Accessible Room with Roll-in Shower

Premium bedding, pillow-top beds, in-room safe, desk

Accessible Room with Roll-in Shower

  • Sleeps 3

View all photos for Accessible Room with Tub

Premium bedding, pillow-top beds, in-room safe, desk

Accessible Room with Tub

  • Sleeps 3

View all photos for King Room with Club Access

Dining

King Room with Club Access

  • Sleeps 3

View all photos for Two Double Room with Club Access

Premium bedding, pillow-top beds, in-room safe, desk

Two Double Room with Club Access

  • Sleeps 4

View all photos for Deluxe Suite

Living area | 55-inch flat-screen TV with cable channels, Smart TV, iPod dock

Deluxe Suite

  • Sleeps 3

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About this property

Grand Hyatt San Francisco

Hotel with a restaurant, near Moscone Convention Center
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking. Housekeeping is available on request.
Grand Hyatt San Francisco offers 668 accommodations with iPod docking stations and a safe. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Grand Hyatt San Francisco 's great location. During your stay, you're just a quick walk from Union Square. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • 12 minutes by foot from Moscone Convention Center and a 2-minute drive from Oracle Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 25 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 30000 square feet (2787 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Grand Hyatt San Francisco . Parking is available for a fee.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
OneUp Restaurant – On-site buffet restaurant.
OneUP Lounge – On-site bar. Open daily.
Coffee Cart – On-site coffee shop. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 90.06 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 41.80 for adults and USD 20.91 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Coffee Cart
  • OneUP Lounge
  • OneUp Restaurant

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 36 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 47.08 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 41.80 for adults and from USD 20.91 for children
  • Valet parking fee: USD 90.06 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hyatt San Francisco Union Square
Hyatt Hotel San Francisco Grand Square Union
Grand Hyatt San Francisco Union Square Hotel

Grand Hyatt San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 659 out of 1011 reviews
Rating 8 - Good. 203 out of 1011 reviews
Rating 6 - Okay. 72 out of 1011 reviews
Rating 4 - Poor. 36 out of 1011 reviews
Rating 2 - Terrible. 41 out of 1011 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Miasha

Liked: Cleanliness, staff & service, property conditions & facilities
We will definitely be back!
Stayed 1 night in Aug 2025

10/10 Excellent

morgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience except one thing - we left the room TV on when we checked in and came back to a SWELTERING hot room. The heat coming off the screen was literally overpowering the AC. It was shockingly warm in our room and the thermostat was set to 68 while the room temp was reading 66. After turning tv off it cooled down quickly at least.
Stayed 1 night in Aug 2025

8/10 Good

Tu-Uyen

Stayed 5 nights in Aug 2025

8/10 Good

Francisco Avila

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy and loud, but nice place. Will stay again
Stayed 4 nights in Aug 2025

10/10 Excellent

Trenton

Stayed 1 night in Aug 2025

8/10 Good

Krystal

Travelled with group
Liked: Cleanliness, staff & service
The desk staff and door people were friendly and helpful. The restaurant was okay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing time
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with group

Cutting cuts in the wrong places….

I’ve stayed @ your hotel many times through out the years and have always enjoyed the room service and restaurant. It was quite a disappointment that the fine dining restaurant and room service had been discontinued! Next visit to SF will be in a full service luxury hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

Cem

Stayed 3 nights in Jul 2025

10/10 Excellent

Oswald, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is awesome here at this hotel they really care about their customers and have gone above and beyond to care for their guest even during a accidental black out at tge hotel. The staff took great control of the situation and informed its guests on time and were very accommodating too. I would to thank the housekeeper staff for a great job because the assigned house keeper was always there and help me with removing trash from my room and she cleaned my room in a swift and timely matter. Thank grand hyatt for the great experience and hope to see you soon again
Stayed 3 nights in Aug 2025

10/10 Excellent

gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, good ambiance
Stayed 1 night in Aug 2025

10/10 Excellent

Umair

Stayed 6 nights in Aug 2025

2/10 Terrible

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

Katrina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Stayed 1 night in Aug 2025

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Superb location, great view to Union square, breakfast was excellent and the ambiance was lovely
Stayed 2 nights in Aug 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I have stayed in many hotels throughout San Francisco over the years. This was our first time staying at the Grand Hyatt. We got the executive suite for the night. Awesome place to stay and a central location to everything. The hotel staff was nice and professional. It was our 30 year anniversary and they even gave us a $50 credit for their store for drinks and snacks. We will definitely be staying there again.
Stayed 1 night in Aug 2025

6/10 Okay

Michaeljo

Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Aug 2025

10/10 Excellent

Armine

Stayed 1 night in Aug 2025

10/10 Excellent

Yichen

Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025