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Park Pointe Hotel

2.0 star property

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Photo gallery for Park Pointe Hotel

Lobby
Desk, blackout curtains, iron/ironing board, bed sheets
Property grounds
Lobby
Meeting facility

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
245 S Airport Blvd, South San Francisco, CA, 94080
  • Place, South San Francisco Convention Center
    ‪2 min walk‬
  • Place, Cow Palace
    ‪8 min drive‬
  • Place, Golden Gate Park
    ‪17 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Queen Room - Not Park n Fly

Deluxe Queen Room - Not Park n Fly | Desk, blackout curtains, iron/ironing board, bed sheets

Deluxe Queen Room - Not Park n Fly

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe 2 Beds - Not Park n Fly

Desk, blackout curtains, iron/ironing board, bed sheets

Deluxe 2 Beds - Not Park n Fly

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby
Travelodge by Wyndham San Francisco Airport North
  • Pool
  • Free airport shuttle
  • Free WiFi
  • Restaurant
2.9 out of 5, 2,733 reviews
The price is €62
includes taxes & fees
2 Nov - 3 Nov
Travelodge by Wyndham San Francisco Airport North

About this property

Park Pointe Hotel

Hotel with free parking, in the vicinity of Cow Palace
Along with a 24-hour front desk, this hotel has barbecues and a picnic area. Free WiFi in public areas and free self parking are also provided. Additionally, a fireplace at reception, ATM/banking services and multilingual staff assistance are on-site. Housekeeping is available on request.
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. This accommodation is furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Park Pointe Hotel, you're just a quick walk from South San Francisco Convention Center. Free WiFi in public areas and free self-parking are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at King Sun, a buffet restaurant that serves international cuisine
  • Amenities include multilingual staff, a fireplace at reception and an ATM
  • 7 minutes by car from Cow Palace and 12 minutes from CuriOdyssey
As a guest of Park Pointe Hotel, you'll find barbecue grills, a vending machine, and multilingual staff. Public spaces have free WiFi. Park Pointe Hotel also features a picnic area, a fireplace in the lobby, and an ATM. Self parking is free.

Smoking is allowed in designated areas at this South San Francisco hotel.

King Sun – This buffet restaurant specialises in international cuisine. A children's menu is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • King Sun

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1956
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Park Pointe Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Park Pointe Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 244 out of 1017 reviews
Rating 8 - Good. 135 out of 1017 reviews
Rating 6 - Okay. 151 out of 1017 reviews
Rating 4 - Poor. 157 out of 1017 reviews
Rating 2 - Terrible. 330 out of 1017 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

David

Travelled with family

Never again

We had a 1 towel in our room, the shower curtain rod was rusted, the door hinges were also rusted, tv was blurry and the carpet was stained and looked dirty. The photos were deceiving but I will say the lobby did look like the photos. We only stayed the night.
Stayed 1 night in Aug 2025

4/10 Poor

Gizel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Jazmina

Stayed 1 night in Jul 2025

2/10 Terrible

Daisy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Area was super creepy around abandoned buildings. Motel, not hotel function. Room was super out dated and small. Pictures didn’t match actual settings. Would not recommend
Stayed 1 night in Jul 2025

2/10 Terrible

Malvina

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I was very disappointed with our stay at this hotel. We arrived late, check-in went smooth initially. However, upon arrival to our room, it reeked of tobacco smell. Our room was changed twice due to tobacco smell in a non-smoking facility hotel. We were traveling with small children and this was frustrating since our arrival was later and we couldn’t just “go to bed”, but deal with this situation. The last room that we were given still had some smell, but at this point we were tired of transferring luggage, belongings, and our kiddos. The room was run down and old. The handle on the bathroom fell off after trying to open the bathroom door. The fresh pictures in the description do not reflect the actual facilities. It’s time for an update. Also, when travelers book a non-smoking facility, this is what they expect to get. Will not stay here again.
Stayed 1 night in Jul 2025

2/10 Terrible

Raj

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the money

After I checked in, went to the room only to find out that there are light bulbs missing from almost all the fixtures. No hot water for shower. Notified front desk and they told me that the maintenance guys are gone for the day. No other rooms were available to switch out. ( I request a refund )
Stayed 1 night in Jul 2025

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Marie

A little irritated

The lady checking us in was super nice. We called her and told her out TV was not working. She immediately gave us a different room (upgrade). Day 2 our A/C stopped working and we called. The gentleman immediately came and fixed it for us. Day 3 our room key stopped working. I went to the front desk and there was no one there. I rang the bell, still no one. I waited and still no one. I called the hotel # and let it ring at least 10-15 times. Still no one. Another customer walked up and we both stood there. In rang the bell AGAIN this time a little more aggressively and still no one. I called again and let it ring about 20 x. Still no one.. I called one last time and sat my phone on the counter and just let it ring. Finally after about 3 - 4 minutes of constant ringing some young guys stumbled to the counter. You could tell that I woke him up. If you can't do your job and stay awake, maybe Customer service is not for you. (Side note - it was only 4pm)
Stayed 5 nights in Jul 2025

2/10 Terrible

Priyam

Stayed 1 night in Jul 2025

2/10 Terrible

Nancy

Travelled with family
Disliked: Staff & service, property conditions & facilities
Though we did arrive late due to flight delays, we arrived at approximately 10:45. The sign at reception showed that staff would return at 11:00. The main door (revolving) did not work and had a glass panel replaced with plywood. All the windows were dirty. The reception area looked nothing like the sparkling clean photo here. The police came by looking for the reception staff person and then left. A man showed up at 11:20 and said that he was just called in to work. While we waited, my husband found another place closer to our final destination in Santa Rosa. So at 11;45, we put our bags back in the car and drove another hour or so north. To say that I was disappointed, is putting it lightly. I would not recommend this property.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Henry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The carpet is dirty, and the bathroom ventilation is dusty.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 5 nights in Jul 2025

2/10 Terrible

lon

Disliked: Staff & service, amenities, property conditions & facilities
When i arrived there was Noone in the lobby. I had to call someone fro. A number posted on window. Area is not great.
Stayed 1 night in Jul 2025

4/10 Poor

Kuldeep

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not family friendly

Hotel needs a major renovation. At night the area is very active and lots of shady stuff going on around the property. Not family friendly.
Stayed 1 night in Jul 2025

2/10 Terrible

John

Disliked: Amenities, property conditions & facilities
This property was very old and run down. The room smelt moldy and the carpets and chair looked and smelled like they hadn't been cleaned in years. I didn't even feel safe leaving my luggage there much less staying the night. Aftet a brief walk through, I immediately returned to the front desk and asked for a refund and proceed to find another hotel.
Stayed 1 night in Jul 2025

6/10 Okay

mele

Stayed 1 night in Jul 2025

4/10 Poor

Adam, Henderson

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not like what you see in the pictures. I thought property was abandoned when I pulled up. Carpets where bunching up, lights in bathroom were burned out and toilet seat was holding on by one bracket. But staff at the front desk were nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco, Redwood City

Stayed 1 night in Jun 2025

8/10 Good

Edward

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
I like the fact that it was convenient to a lot of stores around and to SFO but I didn't like is that the outside property was like just like gold and like I don't know it needs to be upgraded
Stayed 1 night in Jun 2025

10/10 Excellent

Mayerlis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jessie Marie

Stayed 2 nights in Jun 2025

8/10 Good

Mariana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

JULIE ELAINE

Stayed 1 night in Jun 2025