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Surf Motel

2.0 star property

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Photo gallery for Surf Motel

Family Room Suite w/ Sofa Bed | Living area | TV
Deluxe Room, 2 Queen Beds, Non Smoking | Private kitchenette
Front of property – evening/night
Deluxe Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, alarm clocks
Private kitchenette

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
2265 Lombard St, San Francisco, CA, 94123
  • Place, Palace of Fine Arts
    ‪14 min walk‬
  • Place, Lombard Street
    ‪2 min drive‬
  • Place, Pier 39
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Free WiFi, bed sheets, alarm clocks

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(30 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Free WiFi, bed sheets, alarm clocks

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(23 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Free WiFi, bed sheets, alarm clocks

Standard Room, 1 Double Bed, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Smoking

Free WiFi, bed sheets, alarm clocks

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Smoking

Free WiFi, bed sheets, alarm clocks

Standard Room, 1 Double Bed, Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Free WiFi, bed sheets, alarm clocks

Standard Room, 2 Queen Beds, Smoking

7.0 out of 10
Good
(10 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, alarm clocks

Deluxe Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room Suite w/ Sofa Bed

Family Room Suite w/ Sofa Bed | Free WiFi, bed sheets, alarm clocks

Family Room Suite w/ Sofa Bed

7.6 out of 10
Good
(9 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Free WiFi, bed sheets, alarm clocks

Deluxe Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Smoking

Free WiFi, bed sheets, alarm clocks

Standard Room, 1 Double Bed, Accessible, Smoking

7.2 out of 10
Good
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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3.3 out of 5, 980 reviews
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includes taxes & fees
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About this property

Surf Motel

Motel with free parking, near Presidio of San Francisco
Along with concierge services, this motel has a 24-hour front desk and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Surf Motel offers 37 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and free toiletries. Cable televisions are provided.

Bathrooms include a combined bath/shower unit. This San Francisco motel provides complimentary wireless Internet access. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Surf Motel. During your stay, you're just a quick walk from Chestnut Street. Enjoy features like free WiFi in public areas and free self-parking, plus concierge services.
  • Free WiFi
  • Free self-parking
  • Services include a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • 11 minutes by foot from Presidio of San Francisco and a 5-minute drive from Alcatraz Island
As a guest of Surf Motel, you'll find tour/ticket assistance, concierge services, and a lift. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this San Francisco motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20.00 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Motel Surf
Surf Hotel San Francisco
Surf Motel San Francisco
Surf Motel Motel
Surf Motel San Francisco
Surf Motel Motel San Francisco

Surf Motel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 299 out of 1005 reviews
Rating 8 - Good. 261 out of 1005 reviews
Rating 6 - Okay. 175 out of 1005 reviews
Rating 4 - Poor. 117 out of 1005 reviews
Rating 2 - Terrible. 153 out of 1005 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Thomas

Disliked: Staff & service, property conditions & facilities
Disgusting only one light in room dirty disgusting. Do not recomend.
Stayed 2 nights in Jul 2025

8/10 Good

Timothy

One of the better options for the lower end of price ranges. Clean enough, friendly enough, free parking. If you’re on a budget, it’s a great option.
Stayed 2 nights in Jul 2025

10/10 Excellent

Billy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet free parking
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great area. Although the room could use some updating, it was clean and safe. Staff was amazing. We left something behind and they were able to get it back to us. The only issue we had was figuring out how to turn on the shower.
Stayed 1 night in Jun 2025

4/10 Poor

Sandrine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Tres rudimentaire et vieux.
Stayed 2 nights in Jul 2025

2/10 Terrible

Philip

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Poor facilities in room.
Stayed 1 night in Jul 2025

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pictures on the app are probably from the best rooms they have at lesst my room was horrible
Stayed 1 night in Jul 2025

2/10 Terrible

Rhonda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place used to be the Best! Now its Run Down, Dirty, Beds Uncomfortable, Doors Dont Lock Properly. Was kept Up By People Partying All Night Long Above us. Couldnt call Front Desk....No Phone! Wont be back...
Stayed 2 nights in Jul 2025

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Al check in si poteva entrare solo una persona alla volta... peccato che fuori facesse particolarmente freddo! A favore: il parcheggio incluso e la vicinanza dei mezzi pubblici.
Stayed 2 nights in Jul 2025

2/10 Terrible

Faelynn

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When we first checked in the gentleman that helped us was VERY friendly, informative and helpful. There was some interesting instructions on how to use the shower and TV so i took a picture to save a trip. The parking is free which is a nice plus jn the area but first come first serve whicn can make things tricky. Our TV was not working per the instructions so we asked for help. The first guy must have gone home because the man who replaced him was terrible. He had a very thick accent and git frsuted quickly when we were trying to understand him. After trying to fix the TV he said maintence will be back in two minutes. We had to get back to the hospital so we wait we wiuld touch base when we get back. We return and there is someone pulling out of a spot. While waiting he gets out his car and tells us it is manager parking (which isnt marked BUT another spot deeper in was marked as manager parking which was empty). We tell him okay well park further down and he tells us no. Park in the handicap. We tell him we dont feel comfortable doing that... he insists and we still refuse and park in the unmarked manager space. They come and wake us up at 1am and inform us we cannot park there and need to move?!! The marked managers spot was still open by the way. We parked there and went back to sleep. Overall the room was clean. Bed was more comfortable. Towels were very scratchy this couod have been a 4 -5 star if our TV had been fixed and we werent treated the way we were.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robin

Stayed 1 night in Jun 2025

2/10 Terrible

Stephanie

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Our bathroom light went out and was flickering the whole time. There was a specific “method” to open the doors, the scanners need to be updated. The second lock on our door was missing. Keyhole was scratched. Hairdryer was missing. I stayed for two nights and they denied me changing rooms when I brought these issues up and showed them photos and videos(tried to). Absolutely don’t come here splurge some more and get closer to the attractions (pier 39) you’ll be paying in parking either way and some hotels have valet and locked parking. cleaning staff are clearly doing amazing considering who they have as management. Please update these rooms.
Missing lock. Broken.
Stayed 2 nights in Jun 2025

6/10 Okay

irving

Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Jun 2025

4/10 Poor

jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
got bitten by bed bugs
Stayed 1 night in Jul 2025

10/10 Excellent

Juho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Katie

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The motel was excellently located with bus stop right outside and just a block away from great shops and restaurants on Chestnut Street. Perfect location for exploring San Francisco. The property itself was a little run down, the key cards were not reliable and had to get them redone. The main door, whilst shutting could still see daylight in some parts round the seal, so needs re-doing. This did let noise in and other guests were not always thoughtful of others and noisy at time. However, over all an average stay. Clean and functional and served its purpose. Nothing special and would not look to make a repeat visit.
Stayed 3 nights in Jun 2025

2/10 Terrible

Daniel

Travelled with group
Liked: Staff & service
Our reservation was not recorded and they were sold out! The staff was amazing!! Can't say enough about how (Michael?) helped us thru the whole experience. Because of his help we were able to navigate the Expedia system and find rooms. Because of his efforts I would not hesitate to book there again.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Not the worst, but FAR from the best

Every single bit of metal in the room was rusty. There was no metal left untouched by the rust gods. The room reeked like bleach every time we walked in, even after leaving the window open. Even with the obscenely strong bleach smell, the bed sheets were either stained or dirty. The AC didn’t work but we were only there to sleep for one night & it wasn’t crazy hot, so while it wasn’t horrible for us personally, I could see how it would get bad. There was also sharp staples sticking out of the bedside table and a nail sticking out of the ground (which, yes, were both rusty too) which wasn’t exactly fun to figure out. Also, not a big deal but it doesn’t happen often; the housekeeper still knocked at 9:30am even though we had our “do not disturb” sign on the door & check out wasn’t until 11am. Overall probably wouldn’t stay here again, but in a pinch with nowhere else available, it was okay.
Stayed 1 night in Jun 2025

10/10 Excellent

Denise

Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Liked: Amenities
It was good
Stayed 1 night in Jun 2025

10/10 Excellent

Ygnacio

Liked: Cleanliness, amenities, property conditions & facilities
G
Stayed 3 nights in Jun 2025

8/10 Good

Harsh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Graylin

Travelled with partner
Liked: Cleanliness
No frills
Stayed 1 night in Jun 2025

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