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Fortaleza Suites

3.5 star property

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Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Economy Room | Individually decorated, individually furnished, free WiFi, bed sheets
Fortaleza Suite | Private kitchen | Microwave
Presidential Suite | Living room | TV
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Port of San Juan
    ‪2 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • Pan American Pier
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for Fortaleza Suite

Fortaleza Suite | Private kitchen | Microwave

Fortaleza Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Geronimo (Interior Room)

San Geronimo (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Geronimo (Interior Room)

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plaza Colon

Plaza Colon | Individually decorated, individually furnished, free WiFi, bed sheets

Plaza Colon

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Felipe (Interior Room)

San Felipe (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Felipe (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Cristobal Suite

San Cristobal Suite | Private kitchen | Microwave

San Cristobal Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Sebastian Suite

San Sebastian Suite | Individually decorated, individually furnished, free WiFi, bed sheets

San Sebastian Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Jose (Interior Room)

San Jose (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Jose (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Justo (Interior Room)

San Justo (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Justo (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for La Princesa (Interior Room)

La Princesa (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

La Princesa (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Private kitchen | Microwave

Presidential Suite

  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Luna (Interior View)

Luna (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets

Luna (Interior View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas) | Individually decorated, individually furnished, free WiFi, bed sheets

Basic Room (Plaza de Armas)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room | Individually decorated, individually furnished, free WiFi, bed sheets

Economy Room

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sol (Interior View)

Sol (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets

Sol (Interior View)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Fortaleza Suites

Colonial guesthouse in San Juan with a 24-hour front desk
Coffee/tea in a common area, a microwave in a common area and laundry facilities are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and a vending machine. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Hairdryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Fortaleza Suites. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, a vending machine and coffee/tea in a common area
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 6 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
As a guest of Fortaleza Suites, you'll find a vending machine, coffee/tea in common area, and laundry facilities. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features express check-out, a microwave in a common area, and a water dispenser.

This 3.5-star San Juan guest house is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
Property Registration Number 887900

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 676 out of 1084 reviews
Rating 8 - Good. 252 out of 1084 reviews
Rating 6 - Okay. 94 out of 1084 reviews
Rating 4 - Poor. 28 out of 1084 reviews
Rating 2 - Terrible. 34 out of 1084 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Janice

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flores family review

Overall very nice stay. Would have liked more water pressure for my shower.
Stayed 1 night in Mar 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Mar 2025

8/10 Good

Jaki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the old world ambience. Staff was friendly and helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Thomas

Stayed 1 night in Mar 2025

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like a homey place rather than a hotel. Loved the unique set up and the historic decor.
Stayed 1 night in Feb 2025

2/10 Terrible

Kelsey

Stayed 1 night in Feb 2025

6/10 Okay

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Secure and easy access to the sites
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

terrible experience

The kitchen/coffee area is self-serve. Guests are to wash their own dishes and cutlery and replace them for the next guest. There was no dish soap in evidence so how can one know if the cup you want to use is clean? The staff also used this area for coffee and that was a bit odd. The "room" was so tiny there was hardly any room for suitcases and the room door was glass with wallpaper glued on the inside, but allowed all the light from the hallway to shine in. There was no place to charge our phones conveniently and the bed was on a homemade frame with 4x4 posts for legs and a 2x6 frame too high off the floor for comfortable access. The bathroom was O.K., although the toilet seat was loose.
Stayed 1 night in Feb 2025

8/10 Good

Matthew, Calgary

Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy, Lehi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my goodness - this place was amazing!! We had a huge suite on the second floor just for two people. (be aware there is no elevator, so you carry your luggage up some stairs). Expect some street noise until about midnight - then it gets quiet. It didn’t bother us at all. There was a full kitchen, a dining area with table, couch, TV. Big bedroom had two soft comfy beds. Nice size bathroom had a big tile shower. They provided soap, shampoo, conditioner. You could also use their complimentary beach towels and sunscreen that was available in the lobby. They have coffee, hot chocolate, cold water, and ice available in the cute lobby area. We got to the property in the morning, so they stored our luggage in a locked room until check-in. There are shops and restaurants everywhere you look in Old San Juan. The location is convenient to both forts, the cruise port, umbrella street, and easy to get an Uber to the airport when needed. Katie, at the front desk, was SO nice! Everyone was friendly. What a delight to stay there! We will be returning.
Stayed 1 night in Feb 2025

6/10 Okay

Gina

Travelled with group

Do not stay in room 14

This place was very cute and quaint. However, DO NOT stay in room 14, it is the size of a closet. 63 sq ft. It should say this in bold letters where you can see it when you book. There was also mold in the bathroom. We did have family and friends stay there also and their rooms were nice. Luggage had to stay in the shower as there was no place for it. The pic was taken from the hallway by our door.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous. We had the Presidential Suite. Great price. Sleeps 6-8. Full kitchen.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely suite and property, fabulous location, and parking at nearby garage was safe and convenient - even with a 4am departure.
Stayed 1 night in Feb 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome to stay in the heart of old San Juan.
Stayed 1 night in Feb 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Adequate stay

The hotel was fine for our one night stay before a cruise. Nothing fancy but price was best I could find close to cruise terminal.
Stayed 1 night in Feb 2025

8/10 Good

sue

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Feb 2025

10/10 Excellent

Karolyn, Guayanilla

Liked: Cleanliness, staff & service, property conditions & facilities
Lived it
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, not a chain hotel (quirky)

I was here one night with my daughter - a brief stop on our way to a vacation week in Vieques. The location is excellent if you want to be able to walk to places. We took an Uber here from SJU, then an Uber out the next day. Parking seemed like it would be difficult if we had a car (we did not). The street is very pretty and the lodging is close to lots of restaurants and nightlife. We walked to the waterfront at night and it was vibrant and also seemed safe. Entertaining, great people-watching. The next morning we walked to the old gate and also to El Morro (the fort). Loved all the cats and the fort was impressive. The lodging was secure with a locked front door, and it had a nice kitchen and coffee/water available in the interior lobby. It was a little weird that the rooms (“Suites”) opened directly off the lobby, so people coming in late at night were partying/saying goodnight, etc. right outside our bedroom door. The staff were all nice and very helpful during our stay. The one complaint we had was the bathroom had no shelves for putting toiletries - my teenage daughter said it was probably “designed by a man” LOL. Also, we like to have our phones plugged in on the nightstand because we use them as alarm clocks, and there were no outlets anywhere near the nightstands in our Suite. Those two things were pretty minor, especially considering it is an old building with a lot of character and not a chain hotel. Overall great experience, and I would stay here again!
Stayed 1 night in Feb 2025

8/10 Good

Bobby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we had a nice stay at this hotel. The staff there was very good with helping us when we needed it. We really liked that we could drop off our bags before check in and they locked them up and held them for us while we walked around the city. The location is really good on this popular street. Very close to everything and we walked all over the city with no problem. The hotel was nice with some very old charm to it and it was nicely decorated inside. It is an old building which is evident when you look around at everything. Its kept up well for the most part but could use some updates at a few places. We had the San Sebastian suite during our stay and it had two separate large bedrooms and a full kitchen and bathroom. A few things we noticed while there were that the walls are pretty thin and you can hear through them easily. There were some missing light bulbs here and there and a cabinet door was just velcroed on and fell when it was touched. We saw one roach in the bedroom so I wouldn't leave any food out on the floor. They also have sensitive pipes there so they say not to flush any toilet paper or other products down the toilet and instead dispose into the trash can. We didn't care for that. All things considered, we had a good time at this hotel despite it not being perfect and the location and staff were great. We would stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very cute and the location was excellent. We stayed in a room in the first floor, it was small but adequate. They had a nice lobby area with chairs and table.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeannie M

Travelled with partner
Liked: Amenities
Perfect choice for 2 nights in Old San Juan. Friendly, helpful staff Convenient location in the heart of Osj. Walked everywhere Small, basic room but had what was needed for 2 nights Common area with coffee, ice, water Had beach towels and sunscreen for guests to use Let us leave our luggage after checkout time
Stayed 2 nights in Feb 2025