See all properties

Novapark

3.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Novapark

Reception
A hotel room with a bed, a seating area with a chair and table, a TV mounted on the wall, and a sliding glass door leading to an outdoor balcony with a city view.
Exterior
Sports bar
Coffee shop

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Presidente Juan Antonio Rios 59, Santiago, Región Metropolitana de Santiago, 8320000
  • Place, Barrio París-Londres
    ‪3 min walk‬
  • Place, Santa Lucia Hill
    ‪5 min walk‬
  • Place, Palacio de la Moneda
    ‪10 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double Room, 1 King Bed

In-room safe, laptop workspace, blackout curtains, soundproofing

Standard Double Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

In-room safe, laptop workspace, blackout curtains, soundproofing

Standard Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Double Room, 1 King Bed, Terrace

A modern hotel room with a large bed, bedside tables, and artwork on the walls.

Junior Double Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Double Room, 1 King Bed

In-room safe, laptop workspace, blackout curtains, soundproofing

Economy Double Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Twin Room

In-room safe, laptop workspace, blackout curtains, soundproofing

Economy Twin Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Reception
Hotel HW Express
Downtown Santiago
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
4.5 out of 5, Wonderful, 139 reviews
The price is €62
12 Jul - 13 Jul
Hotel HW Express

About this property

Novapark

A bar/lounge, a snack bar/deli and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, a 24-hour front desk and tour/ticket assistance are on-site.
Novapark offers 158 accommodations with a safe and blackout curtains. 43-inch Smart televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Our customers tell us that they can't get enough of the helpful staff at Novapark. During your stay, you're just a quick walk from San Francisco Church. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at Cafetería Nova, a coffee shop that serves local cuisine
  • Amenities include a front desk safe, a business centre and 2 meeting rooms
  • Steps from Barrio París-Londres and 6 minutes on foot from Paseo Ahumada
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 2 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and a front desk safe are also featured at Novapark.

This 3-star Santiago hotel is smoke free.

Cafetería Nova – This coffee shop specialises in local cuisine and serves breakfast and lunch.
Lobby Bar – On-site sports bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 10 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafetería Nova
  • Lobby Bar

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

More

  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novapark

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 10 per day (459 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novapark Hotel Santiago
Novapark Santiago
Novapark Hotel
Novapark Santiago
Novapark Hotel Santiago

Novapark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 293 out of 609 reviews
Rating 8 - Good. 213 out of 609 reviews
Rating 6 - Okay. 63 out of 609 reviews
Rating 4 - Poor. 22 out of 609 reviews
Rating 2 - Terrible. 18 out of 609 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

leonardus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and the staff are very helpful and friendly, rooms are spacious.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

aric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small but nice rooms good breakfast central to historic center helpful staff
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Good Breakfast. Real eggs with meat and also without meat. Comfortable beds and room. I was right above the lobby so it was a little noisy when trying to sleep in. The staff was very helpful to get me a different room for the 2nd night. Good central location and good value. I would stay here again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ione

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay !!!

It was a wonderful stay ! The staff was very good with respect and attencion.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Sukanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good easily accessible location.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good for visiting Santiago, Chile.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cecilia was a great help at the front desk. She made my stay … incredible service. The room was comfortable. The shower was great. It’s in a decent location close to the metro. Good stay for the value paid.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Tom Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well run hotel. Highly recommended
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Samina

Liked: Cleanliness, staff & service, amenities
Excellent hotel and staff Breakfast is good too The area of the hotel is scary
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities
The hotel is well situated, clean, the staff are polite, friendly and helpful. Th Ed room was perfect. The price was also extremely reasonable. Walter on reception was especially helpful. Thank you.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Xi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, helpful staff, English speaking, well maintained. If you want a good standard hotel, it’s one.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel quite recently renovated (looks like). Clean and specious room. We liked our bed and pillows were fine. It was quiet at night. Breakfast was good enough to start our day. Fresh fruits big bonus, cheese, ham, scrambled eggs, yogurt etc. We would definitely recommend it. Very close to downtown, 8-10 minutes walk.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff were excellent, very friendly. Breakfast also very good. Hotel in good location, and only short distance from subway
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Diane lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience with the check in clerk, she went the extra steps to advise us on safety issues in the area, we very much appreciated her extra attention.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Joen

Liked: Cleanliness, room comfort

Quick overnight stay

Location is good. Hotel and room itself is dated but clean. Room was spacious and comfortable.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Sangtack

Liked: Cleanliness, staff & service, property conditions & facilities
Reason hotel with price Nothing fancy
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

David from Sydney

Great place and location, staff are very friendly and helpful.
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience. It is a pitty the area is not very safe at night.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel twice, once to explore Santiago and then a brief stop back from Patagonia before heading to the coast. Great value, free basic breakfast, clean hotel, good location to walk to main attractions. Some street noise so recommend ear plugs.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Yamid

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel its good and well located. However, restaurant service aside breakfast its awfull. Not recommended in this case to try to grab lunch or dinner.
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly and helpful staff. Very clean. Comfy bed and great shower. Breakfast could have had a few more healthy options but there was ample volume. Would highly recommend. Very good value for money
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is in the center but not in the main road. A lot of convenient store and restaurant around. The staff are very friend and for anything you need they will assist you like the luggage storage, laundry, taxi, and tours
Stayed 2 nights in Oct 2024

Hotels

Flights