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Hotel Grand Terrace Chitose

3.0 star property

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Photo gallery for Hotel Grand Terrace Chitose

Exterior
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Interior
Lobby
Breakfast and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Honcho 4-4-4, Chitose, Hokkaido, 066-8520
  • Place, Aoba Park
    ‪1 min walk‬
  • Place, Chitose Inter Golf Club
    ‪14 min walk‬
  • Place, Chitose Salmon Aquarium
    ‪3 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪10 min drive‬

Room options

View all photos for Single Room, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room, Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Twin Room, Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Semi Double Room, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Semi Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Semi Double Room, Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Semi Double Room, Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for King Double Room, Non Smoking

King Double Room, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

King Double Room, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Double Room, Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

King Double Room, Smoking

  • 21 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Smoking

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Smoking

  • 34 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Connected Twin Room, Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Connected Twin Room, Smoking

  • 42 sq m
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese-Western Room, Smoking

Japanese-Western Room, Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Japanese-Western Room, Smoking

  • 30 sq m
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Japanese Traditional Room, Smoking

Japanese Traditional Room, Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Japanese Traditional Room, Smoking

  • 22 sq m
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking (2 Single Beds and 1 Extra Bed)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Triple Room, Non Smoking (2 Single Beds and 1 Extra Bed)

7.4 out of 10
Good
(3 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Triple Room, Smoking (2 Single Beds and 1 Extra Bed)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Triple Room, Smoking (2 Single Beds and 1 Extra Bed)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, Smoking

  • 45 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, Smoking

Junior Suite, Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, Smoking

  • 45 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

Semi Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Semi Double Room-Non-Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Semi Double Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Semi Double Room-Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Semi Double Room-Smoking

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Lobby
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 639 reviews
The price is €71
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About this property

Hotel Grand Terrace Chitose

This hotel features a restaurant, a bar/lounge and a sauna. WiFi in public areas is free. Additionally, coffee/tea in a common area, a microwave in a common area and dry cleaning are on-site.
Hotel Grand Terrace Chitose offers 255 air-conditioned accommodations with complimentary slippers and a hairdryer. A pillow menu is available. Flat-screen televisions come with pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath and toilets with an electronic bidet. This Chitose hotel provides complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Grand Terrace Chitose, you're just a quick walk from Aoba Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Japanese cuisine while dining at YUUKARA
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and 3 meeting rooms
  • On-site recreation includes a sauna and bicycles to rent
  • Just a 3-minute walk from Aoba Park and 12 minutes on foot from Chitose Inter Golf Club
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. A sauna, a vending machine, and karaoke are also featured at Hotel Grand Terrace Chitose.

Smoking is allowed in designated areas at this 3-star Chitose hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.
YUUKARA – This restaurant specialises in Japanese cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: JPY 1,700 for adults and JPY 800 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • YUUKARA

Things to do

  • Bicycle rentals
  • Karaoke
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Spa

  • In-room massages

Accessibility

  • Lift

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1700 for adults and from JPY 800 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Grand Terrace Chitose
Hotel Grand Terrace
Grand Terrace Chitose
Grand Terrace Chitose Chitose
Hotel Grand Terrace Chitose Hotel
Hotel Grand Terrace Chitose Chitose
Hotel Grand Terrace Chitose Hotel Chitose

Hotel Grand Terrace Chitose Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 278 out of 1000 reviews
Rating 8 - Good. 457 out of 1000 reviews
Rating 6 - Okay. 176 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexander

Stayed 1 night in Feb 2026

6/10 Okay

Rocky

Liked: Cleanliness, staff & service, amenities
On the hotel details to add mentioned tattoo guest can't use the onsen
Stayed 1 night in Feb 2026

10/10 Excellent

Randolph

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

4/10 Poor

Bart

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The guy at the front desk was not very good I asked him to call a cab he pointed at a phone Where the operator did not speak English When I asked again I was informed that was not his job
Stayed 1 night in Jan 2026

2/10 Terrible

Jeff

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Place was a complete dump. Onsen was tiny and disgusting. Staff was rude as hell. The room was locked at 75 degrees. Only way to get it to a steeple temp was to have the door open
Stayed 1 night in Jan 2026

8/10 Good

Ian, Seattle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Convenient for airport, decent restaurant. Shuttle from airport available from where the shuttles stop between domestic and international. Excellent service but was hard to find out this information.
Stayed 1 night in Jan 2026

8/10 Good

Brian

Stayed 1 night in Jan 2026

10/10 Excellent

Phoebe

Stayed 1 night in Jan 2026

10/10 Excellent

Bart

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff Totally enjoyed the public bath Great value
Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay everything was great the staff where really nice and there's a lot of free drinks and rice etc
Stayed 1 night in Dec 2025

8/10 Good

Iliana

Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes.
Stayed 1 night in Nov 2025

6/10 Okay

Paul, Ipswich

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Used for an overnight stay prior to a flight from the nearby airport. The room was bright and comfortable. I appreciated the free parking and offer of airport shuttle, which I did not need.
Stayed 1 night in Oct 2025

6/10 Okay

Kimberly

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great service with English speaking crew
Stayed 5 nights in Feb 2025

6/10 Okay

Simon

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kellie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took the shuttle from Chitose airport that left from the end outside near the police desk. Had to wait a bit after the plane landed but it was free so that was fine. There were a couple of places to walk to get dinner since which was good since we arrived after the hotel restaurant was closed. The breakfast was delicious and the onsen was nice. Rooms were small and overall a little outdated but a fine place to stay close to the airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Tomoyo

Liked: Staff & service, property conditions & facilities
Clean and quiet area. there are also some restaulants for dinner.
Stayed 1 night in Dec 2024

10/10 Excellent

Micheal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and nice to stay.
Stayed 1 night in Jan 2025

4/10 Poor

Kristi, Issaquah

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Kusuma Sari

Travelled with family

Standard hotel

Good for relaxing
Stayed 1 night in Dec 2024

10/10 Excellent

Micheal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and services. Keep up the good job.
Stayed 1 night in Jan 2024

8/10 Good

brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size is bigger than most hotels. The lobby is huge and comfy with free coffee and tea.
Stayed 1 night in Jan 2024

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel.

Visiting this hotel is ideal for short travellers who want to visit Sapporo. It was a nice hotel. The bed was comfortable and the bathroom was super clean. Although my room does look outdated, It was a nice room. I will stay again in the future.
Stayed 2 nights in Oct 2023

8/10 Good

Boyd

Liked: Cleanliness, amenities, property conditions & facilities
Good overnight experience
Stayed 1 night in Feb 2023