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Keio Plaza Hotel Sapporo

4.5 star property

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Photo gallery for Keio Plaza Hotel Sapporo

Breakfast and lunch served
Property video
Breakfast and lunch served
Premium bedding, in-room safe, individually decorated
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
2-1 North 5 West 7,Chuou-ku, Sapporo, Hokkaido, 060-0005
  • Place, Hokkaido University
    ‪5 min walk‬
  • Place, Odori Park
    ‪9 min walk‬
  • Place, Sapporo Clock Tower
    ‪11 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, in-room safe, individually decorated

Standard Twin Room

9.8 out of 10
Exceptional
(22 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Twin Room, Non Smoking

9.6 out of 10
Exceptional
(13 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Large Twin Room Non-Smoking

Standard Large Twin Room Non-Smoking | Premium bedding, in-room safe, individually decorated

Standard Large Twin Room Non-Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Standard Triple Room, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 31 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Family Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 6
  • 4 Single Beds

View all photos for Superior Large Twin Room

Superior Large Twin Room | Premium bedding, in-room safe, individually decorated

Superior Large Twin Room

8.4 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Triple Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 31 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Comfort Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier Twin Room, Non Smoking

Premier Twin Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Premier Twin Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Comfort Large Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Comfort Large Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier Large Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Premier Large Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Comfort Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Single Beds

View all photos for Premier Room, Multiple Beds, Non Smoking

Premier Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Premier Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Single Beds

View all photos for Comfort Queen Room, Non Smoking

Comfort Queen Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Comfort Queen Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Superior Queen Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Queen Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Premier Queen Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Double Room, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Standard Double Room, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier King Room, Non Smoking

Premier King Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Premier King Room, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Comfort Double Room, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Room, Non Smoking

Premier Double Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Premier Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Plaza Floor] Plaza King (View Bath Suite Style)

[Plaza Floor] Plaza King (View Bath Suite Style) | Premium bedding, in-room safe, individually decorated

[Plaza Floor] Plaza King (View Bath Suite Style)

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [Plaza Floor] Plaza Twin (Suite Style)

[Plaza Floor] Plaza Twin (Suite Style) | Premium bedding, in-room safe, individually decorated

[Plaza Floor] Plaza Twin (Suite Style)

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [Plaza Floor] Plaza Corner King (Suite Style)

[Plaza Floor] Plaza Corner King (Suite Style) | Premium bedding, in-room safe, individually decorated

[Plaza Floor] Plaza Corner King (Suite Style)

  • 63 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior
Solaria Nishitetsu Hotel Sapporo
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 842 reviews
The price is €88
23 Mar - 24 Mar
Solaria Nishitetsu Hotel Sapporo

About this property

Keio Plaza Hotel Sapporo

Hit the slopes and relax with Keio Plaza Hotel Sapporo's amenities, which include a bar/lounge and complimentary wireless Internet access.
Keio Plaza Hotel Sapporo offers 486 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the breakfast at Keio Plaza Hotel Sapporo. During your stay, you're just a quick walk from Hokkaido University. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 5-minute walk from Hokkaido University and 11 minutes on foot from Odori Park
  • Ski shuttle service available for a fee
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Sapporo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Glass Seasons – This buffet restaurant serves breakfast and lunch.
MIYAMA – This fine-dining restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Open daily.
YAMANAMI – On-site fine-dining restaurant. Open daily.
AKIZU – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
CROSS VAULT – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Parking on site (JPY 2,000 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AKIZU
  • CROSS VAULT
  • Glass Seasons
  • MIYAMA
  • YAMANAMI

Things to do

  • Piano
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (108 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4000 for adults and from JPY 2000 for children
  • Self-parking fee: JPY 2000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Keio
Keio Hotel
Keio Plaza Hotel Sapporo
Keio Plaza Sapporo
Sapporo Keio Plaza Hotel
Keio Plaza Hotel Sapporo Hotel
Keio Plaza Hotel Sapporo Sapporo
Keio Plaza Hotel Sapporo Hotel Sapporo

Keio Plaza Hotel Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1013 reviews
Rating 8 - Good. 232 out of 1013 reviews
Rating 6 - Okay. 48 out of 1013 reviews
Rating 4 - Poor. 13 out of 1013 reviews
Rating 2 - Terrible. 13 out of 1013 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Anne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff and location made our stay in Sapporo perfect. Couldn’t have asked for a better hotel.
Stayed 6 nights in Nov 2025

8/10 Good

Yukiko

Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious for the 3 of us. Grandson loved watching the trains go by. Great amenities and the breakfast was great. Good variety of dishes at the hotel buffet.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
The stay was very pleasant. The rooms were clean and simple, water pressure good, and services available great - like laundry service options and luggage transfer options. Location was prime for those needing a clean stay close to the Sapporo station. When I come back to Hokkaido I’ll be booking a room here again.
Stayed 3 nights in Nov 2025

8/10 Good

David

Stayed 3 nights in Oct 2025

10/10 Excellent

Keng Leong, Petaling Jaya

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent direct transportation to and from CTS airport by premium bus service
Stayed 3 nights in Nov 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I originally booked Keio Plaza Sapporo for its convenience, especially for catching the JR train to the airport on my last day. However, I was pleasantly surprised by how spacious and comfortable the hotel was. The staff were also very helpful throughout my stay. I wouldn’t hesitate to recommend this hotel to anyone visiting Sapporo.
Stayed 3 nights in Nov 2025

8/10 Good

TOMOKO

Stayed 2 nights in Nov 2025

10/10 Excellent

Deanna

Stayed 3 nights in Nov 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, great restaurants and lounge, friendly staff and reasonable rate.
Stayed 5 nights in Oct 2025

10/10 Excellent

Garret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the breakfast buffet. I enjoy the selections and the fresh salad and fruit
Stayed 3 nights in Oct 2025

10/10 Excellent

Mabel, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is conveniently located just a few blocks from Sapporo Station—far enough to be quiet and peaceful, yet close enough for easy access to shops and restaurants. I stayed in a standard triple room; while the design was simple and slightly dated, the room itself was very spacious, comfortable, and spotless. I chose the full breakfast option, and it turned out to be an excellent decision. Guests can choose between a set Japanese breakfast on the 22nd floor with a stunning city view or a buffet on the first floor featuring dishes made with local Hokkaido ingredients, blending both Western and Japanese styles. I tried both and was impressed by the freshness, quality, and variety of the food. The staff were exceptionally friendly and accommodating—they stored my luggage before check-in, greeted me warmly each time I entered or left, and even helped me organize my transportation plans despite their limited English. Overall, I thoroughly enjoyed my stay and would highly recommend this hotel to anyone visiting Sapporo.
Stayed 4 nights in Oct 2025

10/10 Excellent

Judy

Stayed 5 nights in Oct 2025

8/10 Good

Wai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast! Delicious and good variety.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and willing to help someone that doesn’t know Japanese. Hotel room was always neat and stocked on things that were offered and used. It’s right by the Sapporo station and malls. Not too far from the famous Tanukikoji Shopping Street. They also have a 7-eleven across the street as well!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Robert, Clearwater

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the bathroom was Japanese in style and that breakfast was small portions so that you could almost everything. Everyone on staff was kind and helpful. A wonderful stay.
Stayed 1 night in Oct 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was great service at check in they are ready to help even when it rains saw the luggage wet they even wipe the luggage for us and help us get around always willing to help and thoughtful. hotel room is extra clean and spacious. location is perfect close to sapparo station.
Stayed 5 nights in Oct 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally courteous staff assisted us with our needs. We liked the hotel being a 5 minute walk to Sapporo station, and we also took an advantage of guest parking on site for daily fee. We enjoyed a double bed room which was very spacious. The breakfast buffet was one of the best we had during our Japan vacation.
Stayed 1 night in Oct 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is only a few blocks to the train station and underground shopping and dining. It is very convenient.
Stayed 7 nights in Sep 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
The Breakfast was amazing. Lots of choices and really good quality.
Stayed 2 nights in Jul 2025

6/10 Okay

larry, Boston

Travelled with family
Liked: Cleanliness, amenities
Solid service all around. Staff seem to prefer serving more local clients (Japanese speaking citizens). If you do not call it racism at least it was blatant favoritism.
Stayed 8 nights in Sep 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that they upgraded me with no extra cost because of the room I reserved was sold out.
Stayed 1 night in Sep 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, room comfort
Good location and easy access from Sapporo train station
Stayed 5 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Great service, great location, breakfast just ok , lacks variety, no towel racks in the restroom, no international tv , rooms and property in great shape WiFi good
Stayed 3 nights in Sep 2025

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