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Wellnesshotel Grafenstein

4.0 star property

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Photo gallery for Wellnesshotel Grafenstein

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Front of property – evening/night
Mountain view
Superior Double or Twin Room, Balcony, Mountain View | In-room safe, desk, blackout curtains, rollaway beds
Property grounds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Breakfast included
  • Laundry
  • Pool

Explore the area

Map
VERDINSERSTR. 32b, Schenna, BZ, 39017
  • Merano 2000 Cable Car
    ‪7 min drive‬
  • Trauttmansdorff Castle Gardens
    ‪8 min drive‬
  • Merano Thermal Baths
    ‪8 min drive‬

Room options

View all photos for Double or Twin Room, Balcony, Mountain View

Double or Twin Room, Balcony, Mountain View | In-room safe, desk, blackout curtains, rollaway beds

Double or Twin Room, Balcony, Mountain View

  • Mountain view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Deluxe Double or Twin Room, Balcony, Mountain View

Deluxe Double or Twin Room, Balcony, Mountain View | In-room safe, desk, blackout curtains, rollaway beds

Deluxe Double or Twin Room, Balcony, Mountain View

  • Mountain view
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Double or Twin Room, Balcony, Mountain View

Superior Double or Twin Room, Balcony, Mountain View | In-room safe, desk, blackout curtains, rollaway beds

Superior Double or Twin Room, Balcony, Mountain View

  • Mountain view
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

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About this property

Wellnesshotel Grafenstein

Hotel in Schenna with full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Wellnesshotel Grafenstein offers 25 accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

This Schenna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
During your stay at Wellnesshotel Grafenstein, you're just a quick walk from Ortler Ski Arena. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with manicures and pedicures, massages or body scrubs at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Ortler Ski Arena and 12 minutes on foot from Taser Cable Car
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Wellnesshotel Grafenstein offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A seasonal outdoor pool, a hot tub, and a sauna are also featured at the business-friendly Wellnesshotel Grafenstein. Self parking is free.

This 4-star Schenna hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 11 AM.
Wellnesshotel Grafenstein has a restaurant on site.
Room service is available.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Library
  • Mountain biking
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • Steam room

Conveniences

  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Desk
  • Electrical adapters
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between noon and 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 18 per pet, per night, plus a deposit of EUR 18 per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children 14 and younger are not allowed at this property. All guests older than 14 are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.80 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: EUR 18 per day
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 7:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 8 AM - 9:30 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT021087A1PAIOUDBJ

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 7:00 AM to 7:00 PM
  • Children 14 years old and younger aren't allowed at this property.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

WELLNESSHOTEL GRAFENSTEIN Hotel Schenna
WELLNESSHOTEL GRAFENSTEIN Hotel
WELLNESSHOTEL GRAFENSTEIN Schenna
WELLNESSHOTEL GRAFENSTEIN Sch
WELLNESSHOTEL GRAFENSTEIN Hotel
WELLNESSHOTEL GRAFENSTEIN Schenna
WELLNESSHOTEL GRAFENSTEIN Hotel Schenna

Wellnesshotel Grafenstein Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

markus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

schönes Hotel

sehr schönes familiäres Hotel etwas oberhalb von Schenna
Stayed 3 nights in May 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Wellness Hotel für Erwachsene!

Sehr guter Service, sehr freundliches Personal, Abendessen war ganz hervorragend, ausgefallen sehr leckere Gerichte. Gepflegte, gemütliche Zimmer, top Bäder und Toiletten.
Stayed 2 nights in Jul 2021

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotel mit genialem Personal in schöner Lage

Die Freundlichkeit des Personals ist hervorragend, das Essen war phantastisch und unser Zimmer war einfach traumhaft mit Blick in die Berge. Wir fühlten uns rundum wohl und konnten sehr entspannen. Die Gegend lädt zu schönen Wanderungen ein.
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soggiorno molto gradevole

Ci hanno accolto in modo caloroso, e le due ragazze allla reception sono sempre state disponibili, sorridenti e gentili. Camere comode, spaziose e molto pulite. L’hotel è situato in un punto strategico, vicino a Merano. Unico lato negativo: Non abbiamo potuto usufruire completamente della Spa perché c’era l’obbligo di stare nudi e con tutte le persone nude presenti, non ci siamo sentiti a nostro agio. Inoltre non ci è sembrato igienico che chiunque si sedeva nella sauna nudo senza nemmeno appoggiarsi su un asciugamano.
Stayed 1 night in Apr 2018