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Holiday Inn Scranton East - Dunmore by IHG

3.0 star property

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Photo gallery for Holiday Inn Scranton East - Dunmore by IHG

Exterior
Lobby sitting area
Indoor pool, open 9 AM to 11:00 PM, pool loungers
Breakfast and dinner served
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Gym

Explore the area

View in a map
200 Tigue Street, Scranton, PA, 18512
  • Place, Marywood University
    ‪4 min drive‬
  • Place, University of Scranton
    ‪5 min drive‬
  • Place, Steamtown National Historic Site
    ‪8 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, down duvets, pillow-top beds, desk

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Communications)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed (Additional Living Area)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Scranton East - Dunmore by IHG

Family-friendly hotel connected to the convention centre in Scranton with free parking
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Scranton East - Dunmore by IHG offers 116 accommodations with video game consoles and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Scranton hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Scranton East - Dunmore by IHG. During your stay, you'll be connected to the convention centre and close to Scranton Lake Walking Path. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from University of Scranton and 6 minutes from Everhart Museum
Holiday Inn Scranton East - Dunmore by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5440 square feet (505 square metres) and includes a conference centre. A vending machine, an arcade/games room, and multilingual staff are also featured at the family-friendly Holiday Inn Scranton East - Dunmore by IHG. You'll have access to the health club at a partner property. Self parking is free. A complete renovation of Holiday Inn Scranton East - Dunmore by IHG was completed in August 2019.

This 3-star Scranton hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Bistro Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Bistro Bar – This bar only serves dinner. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 13 for adults and USD 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bistro Bar
  • Bistro Restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,440 square foot of space)
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Reception hall
  • Renovated entire property - August 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 13 for adults and from USD 9 for children
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 11:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus East
Best Western Plus Scranton
Best Western Plus Scranton East
Best Western Plus Scranton East Dunmore
Best Western Plus Scranton East Hotel
Best Western Plus Scranton East Hotel Dunmore
Best Western Scranton
Best Western Scranton East
Best Western Scranton East Hotel
Scranton Best Western
Holiday Inn Scranton East Dunmore Hotel
Holiday Inn Scranton East Dunmore

Reviews

Holiday Inn Scranton East - Dunmore by IHG Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 415 out of 1004 reviews
Rating 8 - Good. 315 out of 1004 reviews
Rating 6 - Okay. 168 out of 1004 reviews
Rating 4 - Poor. 69 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

Reviews

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. But we were right outside the pool area so it was very very noisy. Not a terrible experience though, and close to Montage Mountain, which is why we were in the area!
Stayed 1 night in Jul 2025

6/10 Okay

Sydney

Stayed 1 night in Jul 2025

8/10 Good

Jessica

Travelled with family and small children
Liked: Amenities
This is your average roadside hotel. The hotel itself felt a bit dated—some of the flooring was uneven. That said, we were very impressed with the breakfast, which was not your usual hotel breakfast, but included multiple hot and cold menu items, as well as free kid’s meal.
Stayed 1 night in Jul 2025

8/10 Good

isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, amenities
Hotel was short staffed. Erin was working the front desk and restaurant. Paid breakfasts were good, but staff shortages made service sacrificed. The staff truly were doing the best they could.
Stayed 3 nights in Jul 2025

8/10 Good

ANDREW, Canton

Stayed 1 night in Jul 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and accommodating. Loud noise coming from other rooms and food not good at hotel restaurant.
Stayed 1 night in Jun 2025

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness
Very nice
Stayed 2 nights in Jul 2025

2/10 Terrible

Joseph

Disliked: Amenities
Housekeeping just opened my door and walked in as my 14 yr old son was sleeping at 8:30am July 5 2025 . I told front desk and all she would do is give me some points . lol what is that. ??? Then breakfast there was one waiter for the entire restaurant. It was not a buffet we had to wait forever then order and wait forever again . Very disappointed. And still waiting on my 50$ to go back on my card. I should be reimbursed for the stay or should have received a complementary night. It was a big deal and wasn’t taken seriously . I almost want to give case to my attorney. Under any circumstances should anyone just walk in a guests room at 8:30 am whatsoever!!! Not a knock nothing just came rite in. And it’s not like it was after checkout at 11:00 am it happened at 8:30am
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Stayed 1 night in Jun 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, place was clean. Could have used a fan in the bathroom.
Stayed 1 night in Jun 2025

10/10 Excellent

Secret

Stayed 1 night in Jun 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean & nice staff Great breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen Cooper

Stayed 1 night in Jun 2025

6/10 Okay

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to highway and clean. Center for area social events.
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay with fantastic breakfast

great hotel, have stayed here twice now and always choose it on our way up north to visit family. The breakfast is fantastic, beds are comfortable and very clean
Stayed 1 night in Jun 2025

6/10 Okay

Michael, Batesville

Liked: Cleanliness
Bed was very nice. Remodeled but location is a bit out of the way and while clean it has that old converted Holiday Inn feel
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Some flaws in the room- fridge was warm, no internet, chair not adjustable- sank to the floor level.bathroom was spotless, bed very comfortable! Room was quiet.
Stayed 1 night in May 2025

10/10 Excellent

Amando, SILVER SPRING

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything was good.
Stayed 2 nights in May 2025

10/10 Excellent

A

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great food, happy hour on Friday evening half price menu excellent. Breakfast also great, bistro bar on the premises, did not need to go out for food. Good location right off highway exit, only stayed one night, did not use the pool or gym.
Stayed 1 night in May 2025

10/10 Excellent

coker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check-in experience was very smooth, and the person working at the front desk was incredibly helpful. I unfortunately didn't catch her name, but she made the process quick and easy. I was able to settle in, take a shower, and head downstairs for something to eat in just about 25 minutes. I have to say, the wings I ordered were absolutely fantastic – the best I've had in years! Thanks for the great experience so far.
Stayed 1 night in May 2025

10/10 Excellent

Marianne, Cottekill

Stayed 1 night in May 2025

6/10 Okay

Cristina, Rochester

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall a good stay and friendly staff. It was a busy weeked and all the rooms were booked so the staff were really busy. I had the top floor and it was nice and quiet. Not the cleanest I've been to but not the dirtiest either.
Stayed 2 nights in May 2025