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Hostellerie des Châteaux & Spa

4.0 star property

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Photo gallery for Hostellerie des Châteaux & Spa

Enjoy a formal dining experience in this elegantly designed space with wooden paneling and large windows offering a view of the outdoors.
Experience the charm of a traditional European hotel with a grand entrance, elegant windows, and lush surroundings.
Welcome to our lobby, featuring a reception desk, stone wall, and large window with curtains.
Relax by the pool surrounded by lounge chairs and bean bags.
Relax in a serene space with a large bed, wooden bench, and a bedside table, surrounded by a beautiful mountain landscape painting.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Breakfast available
  • Bar
  • Pool
  • Hot tub

Explore the area

Map
11 Rue Des Chateaux, Ottrott, Bas-Rhin, 67530
  • Market Square
    ‪7 min drive‬
  • Obernai Tourism Office
    ‪7 min drive‬
  • Mont Sainte Odile
    ‪12 min drive‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪27 min drive‬

Room options

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About this property

Hostellerie des Châteaux & Spa

Family-friendly hotel with 2 restaurants and 2 outdoor pools
This hotel features 2 restaurants, 2 indoor pools and 2 outdoor pools. Free WiFi in public areas and free self parking are also provided. Additionally, a full-service spa, 2 bars/lounges and a 24-hour fitness centre are on-site.
Hostellerie des Châteaux & Spa offers 67 accommodations with minibars and a safe. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include bathrobes, slippers and hairdryers.

This Ottrott hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

2 outdoor swimming pools, 2 indoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa des Châteaux has 4 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

During your stay at Hostellerie des Châteaux & Spa, you'll be close to Mont Sainte Odile. Free WiFi in public areas, free self-parking and 2 indoor pools are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 indoor and 2 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to aromatherapy, body treatments or facials at Spa des Châteaux
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 7 minutes by car from Church of St. Pierre and St. Paul and 9 minutes from La Folie Marco
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hostellerie des Châteaux & Spa offers its guests a full-service spa, 2 outdoor swimming pools, 2 indoor swimming pools, and 2 hot tubs. A sauna and a 24-hour fitness centre are also on site. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A children's pool, spa services, and a terrace are also featured at the family-friendly Hostellerie des Châteaux & Spa. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Ottrott hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Hostellerie des Châteaux & Spa has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 28 for adults and EUR 11 for children
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • 2 hot tubs
  • 2 indoor pools
  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 6 floors
  • Built in 1971
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 11:30 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 07 January and 09 February.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 29 per pet, per day
  • Only dogs are allowed
  • Maximum 3 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 11 for children
  • Valet parking fee: EUR 15 per night
  • Pet fee: EUR 29 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7 AM - 11:30 AM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7 AM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hostellerie Chateaux Sp
Hostellerie Chateaux Sp Ottrott
Hostellerie Châteaux Hotel Ottrott
Hostellerie Châteaux Hotel
Hostellerie Châteaux Ottrott
Hostellerie Châteaux
Hostellerie Des Chateaux Ottrott
Hostellerie Des Chateaux Hotel Ottrott
Hostellerie Des Chateaux & Spa Ottrott, France - Alsace
Hostellerie des Châteaux Spa
Hostellerie Des Chateaux Et Sp
Hostellerie Des Chateaux & Spa
Hostellerie des Châteaux & Spa Hotel
Hostellerie des Châteaux & Spa Ottrott
Hostellerie des Châteaux & Spa Hotel Ottrott

Hostellerie des Châteaux & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 33 reviews
Rating 8 - Good. 13 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 4 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Masaki

Stayed 1 night in Jun 2023

8/10 Good

Reto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Virginie

Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tolles Hotel in wunderschöner Lage im Elsass

tolles Hotel in wunderschöner Lage im Elsass, von hier aus sind tolle Ausflüge in alle Richtungen möglich. Wir hatten ein schönes, ruhiges Zimmer mit Blick in die Rheinebene und mit modernem Bad. Das Personal war immer sehr freundlich und zuvorkommend, wir haben uns sehr wohlgefühlt. Das lag auch am guten Essen, sowohl Frühstück und Abendessen sind sehr lecker und sehr zu empfehlen, aber nicht gerade günstig. Als Abwechslung bietet sich das Restaurant A l'Ami Fritz gegenüber an. Der Wellnessbereich ist groß und sehr gepflegt. Die Liegen waren meistens belegt, da auch Besucher von außerhalb kamen. In der Saison bekommt man sicher nur schwer einen Platz. Das ist aber der einzige Kritikpunkt.
Stayed 3 nights in Jan 2023

10/10 Excellent

Alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Carine

Stayed 1 night in Oct 2022

10/10 Excellent

Serge, rockville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à redire tout été parfait
Stayed 3 nights in Aug 2022

8/10 Good

Erlend Hansen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

4/10 Poor

laure

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Scandaleux

Inadmissible ! Animaux de compagnie admis était il noté sur le site de l'établissement... Sauf qu'à la réception le jour J de l'arrivée, on nous dit que les Animaux ne sont admis nulle part ailleurs que dans les chambres !!!! Tous les acces piscine espace gazon uuextérieur interdit, restaurant idem, bar idem !! Du jamais vu dans ce genre d'établissement s'il edt noté que les Animaux dont admis ! Mesdames messieurs si vous emmenez votre compagnon partout avec vous dabs le sac, même petit, vous navez acces à aucune prestation en couple ! A moins de lzisser votre animal seul dans la chambre pendant que vous prenez du bon temps. Purement inadmissible et site a tendance mensongère ! Mais vous ne le decouvrez qu'a votre arrivée. Qui plus est, hitels.com prebd 30% sur le sejour et en plus lhotel vous licre une chambre avec une toute petite fenetre via la réservation hotels.com
Stayed 2 nights in Jul 2022

10/10 Excellent

DOMINIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversaire de mariage

Pour nos 20 ans de mariage, nous nous sommes offert une nuitée dans une suite de cet hôtel d’un confort exceptionnel. Tout était parfait, l’’accueil, le confort et la décoration magnifique, le personnel très sympathique et serviable, un chef de rang d’un professionnalisme poussé à l’extrême, la suite grandiose avec de la dominique partout, 3 téléviseurs, sauna dans la chambre, baignoire à bulles etc etc, enfin le dîner juste incroyable. Un grand bravo à tous pour ce court séjour inoubliable
Stayed 1 night in May 2022

4/10 Poor

Catherine

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Week-end marché de Noël

L’hôtel est propre avec des chambres spacieuses. Design local un peu vieux jeux. Spa et piscines. Le seul bémol est le personnel d’accueil de l’hôtel et le pdj. Pas attentionnés, à peine un regard au petit déjeuner. Il semble que l’important est de bien vérifier le numéro de chambre sur la liste sans regarder les clients et aucun sourire. Au check out nous avons été facturés de la totalité, même si nous avions payé via hôtels.col. Pas une excuse, très décevant. Quel dommage.
Stayed 2 nights in Dec 2021

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel magnifique, propre et personnel au petit soin.
Stayed 1 night in Dec 2021

10/10 Excellent

Sylvie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

merveilleux souvenir

endroit magnifique au calme dans un charmant petit village. tres bon accueil,chambres spacieuses literie excellente et salle de bains geniale avec baignoire balneo et douche au top!!! petit dejeuner :une merveille:sucré,salé,jus de fruits frais...... nous n'avons pas testé le restaurant car nous avions un chien.
Stayed 2 nights in Nov 2021

10/10 Excellent

jean-pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

détente et gastronomie

Super séjour, personnel prévenant , spa magnifique, repas excellent .Que des bons souvenirs Etablissement à recommander
Stayed 1 night in Oct 2021

10/10 Excellent

Perrine

Liked: Cleanliness, staff & service, property conditions & facilities

Très sympa!

Superbe séjour! Les bémols : une très forte odeur dans la partie sauna/hammam du spa.. le lit double de la chambre était en réalité 2 lits simples, avec des couvertures simples aussi… dommage quand on vient en couple..
Stayed 1 night in Aug 2021

8/10 Good

Veronique

Liked: Room comfort
Nous venions 3 fois/ ans avant la période covil. (noms de Carbonera ou Villaros) Nous avons profité de congés inopinés pour venir passer deux nuits et profiter de votre espace détente. Nos points de surprise concernent le petit déjeuner qui a perdu de sa splendeur, qui devient trop commun pour votre type d'établissement. Ensuite, les hammams sont fermés , covil oblige. Je ne remet pas en cause les règles sanitaires, je pense juste qu'il serait bon d'avertir le client. Toujours au niveau détente, présence d'un bracelet perdu au bord de la piscine intérieure ( coté rochers ), idem pour les 5 ou 6 bêtes d'humidité mortes et toujours là après 2 nuits de présence. Apparition d'une grosse araignée au niveau du premier sauna. Impression hygiène de l'espace détente plutôt décevante par ces détails cités plus hauts. La chambre est agréable, le service également. Je ne cherche à être blessant, juste critique pour donner mon regard de client.
Stayed 2 nights in Sep 2020

4/10 Poor

Hélène

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

experience désagréable

Personnel désagréable. Description de la chambre pas totalement conforme. Pas de petite attention à l’arrivée, pas de café ni de thé dans la chambre. Pas de renouvellement des bouteilles d’eau chaque jour. Mini bar vide. Service en chambre pas fait alors qu’on avait bien mis le pancarte...
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Voyage sympa sans plus, spa important mais eau des piscines froides, chambres avec vue imprenable sur rien(petite cours 10m2 au dessus de la réception) pour un 4 étoiles c'est un peu limite ne pas prendre les chambres 103 et 109 et le petit déjeuner à 24 euros... au Novotel il y a le même pour 17 euros voir à l'Ibis...
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2018

8/10 Good

Daniele

Liked: Cleanliness, property conditions & facilities, room comfort
Hôtel impeccablement entretenu.Personnel très aimable.Nourriture de qualité.Très agréable jardin avec piscine et jacuzzi.Spa très bien équipé.Emplacement au calme et près de la forêt. Mais on a du mal à voir quelqu'un à l'accueil et très mauvaise signalétique à l'intérieur de l'hôtel où on peut se perdre!!
Stayed 2 nights in Jul 2018

8/10 Good

Simone, Bad Homburg

Liked: Cleanliness, room comfort

Hotel mit sehr gutem Essen und riesigem SPA

Schönes Hotel im Umbruch, Zimmer schon renoviert, sehr schön und komfortabel, Flure und allgemeine Räume (Restaurant) sind aber noch eher 'alt'. Dafür gigantischer und nagelneuer Spa-Bereich mit tollen Saunen und Ruheräumen, Schwimmbad innen und außen, 1a Hotelpersonal spricht fast ausschließlich französisch der Ort ist klein, aber guter Ausgangspunkt auch für Wanderungen, alles gut erreichbar, angenehm ruhig
Stayed 4 nights in Jun 2018

8/10 Good

JC, FRANCE Epinal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spa de qualité

Nous recherchions un hôtel Spa de qualité pour un moment de détente, et c'est reussi malgré une chambre avec une vu décevante (vu sur une terrasse pas très esthétique). Les piscines et le Spa sont de qualités Peu de monde lors de notre passage et très paisible. A refaire
Stayed 1 night in Jun 2018