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Holiday Inn Southend by IHG

4.0 star property

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Photo gallery for Holiday Inn Southend by IHG

Exterior
Breakfast, lunch, dinner served; international cuisine
Exterior
Property amenity
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
77 Eastwoodbury Crescent, Southend-on-Sea, England, SS2 6XG
  • Place, Rollacity
    ‪3 min drive‬
  • Place, Southend University Hospital
    ‪4 min drive‬
  • Place, Roots Hall Stadium
    ‪4 min drive‬
  • Airport, London (SEN-Southend)
    ‪2 min walk‬

Room options

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(27 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Airport View)

Standard Room, 2 Single Beds (Airport View) | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds (Airport View)

8.0 out of 10
Very good
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Airport View)

Suite, 1 King Bed (Airport View) | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed (Airport View)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

Premium Room, 1 King Bed, Accessible | In-room safe, desk, soundproofing, iron/ironing board

Premium Room, 1 King Bed, Accessible

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Airport View)

Premium Room, 1 King Bed (Airport View) | In-room safe, desk, soundproofing, iron/ironing board

Premium Room, 1 King Bed (Airport View)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Airport View)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Airport View)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | In-room safe, desk, soundproofing, iron/ironing board

Premium Room, 1 King Bed, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Airport View)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed (Airport View)

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn Southend by IHG

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 2 coffee shops/cafes, a snack bar/deli and a conference centre are on-site.
Holiday Inn Southend by IHG offers 129 accommodations with laptop-compatible safes and a hairdryer. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Southend by IHG. During your stay, you'll be within walking distance of Rollacity. Features include free WiFi in public areas, plus 2 coffee shops/cafes and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at 1935 Rooftop Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 3-minute drive from Rollacity and a few minutes from Roots Hall Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 140 square feet (13 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Southend by IHG. Parking is available for a fee.

This 4-star Southend-on-Sea hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
1935 Rooftop Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: GBP 15.95 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1935 Rooftop Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (140 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways (111 centimetre high)
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.00 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Uncovered self-parking fee: GBP 15 per night
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Southend
Holiday Inn Southend
Southend Holiday Inn
Holiday Inn Southend Hotel
Holiday Inn Southend
Holiday Inn Southend by IHG Hotel
Holiday Inn Southend an IHG Hotel
Holiday Inn Southend by IHG Southend-on-Sea
Holiday Inn Southend by IHG Hotel Southend-on-Sea

Holiday Inn Southend by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 62 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice comfortable bed and very good restaurant.
Stayed 1 night in Jan 2026

10/10 Excellent

Glen

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Helpful staff at front desk
Stayed 1 night in Jan 2026

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was cold and the air con/heating didn’t work. There was hair in the bath tub when I arrived. The staff member when checking out said there was nothing he could do about it.
Stayed 1 night in Jan 2026

6/10 Okay

Jon

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Reception staff weren’t the most helpful
Stayed 1 night in Jan 2026

10/10 Excellent

David

Very nice room . Just what we needed before early flight
Stayed 1 night in Jan 2026

10/10 Excellent

Laurence

Stayed 1 night in Jan 2026

4/10 Poor

Simon

Liked: Staff & service, amenities
Disliked: Cleanliness
Hair in the bathroom of the previous guest
Stayed 1 night in Jan 2026

8/10 Good

Wilson

Stayed 1 night in Dec 2025

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Room was nicely furnished. Hotel was clean. Very festive with some beautiful Christmas displays. Staff were friendly. Breakfast was good. Very dog friendly.
Stayed 3 nights in Dec 2025

8/10 Good

Charmaine

Liked: Cleanliness, staff & service, amenities
Room was clean tidy staff were helpful
Stayed 1 night in Dec 2025

8/10 Good

Maggie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and courteous staff, room clean and spacious. Breakfast was good and enjoyed looking out onto the runway. Hotel modern , stylish and very clean. Will definitely stay again.
Stayed 3 nights in Dec 2025

10/10 Excellent

michael

Stayed 1 night in Dec 2025

8/10 Good

Tommy

Stayed 1 night in Dec 2025

8/10 Good

Christine

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bed mattress was very hard, did not sleep very well. Heating was hit and miss. Staff were fantastic, helpful polite, could not do enough to make things easier.
Stayed 2 nights in Dec 2025

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities
Another great welcoming stay by check in staff, personal welcome to loyalty guest. Comfortable stay n nice breakfast. Smooth and convenient. Only issue, some of shower fittings trims were coming off notified check out staff to attend.
Stayed 1 night in Nov 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities
The staff stood out when we checked in! Upgraded room free of charge on arrival aswell!
Stayed 1 night in Dec 2025

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities
Great warm welcoming check in staff. Swift and easy. Comfortable room. Noted to check out staff of shower fixings were all loose need maintenance to attend. Breakfast was satisfying. Highly recommended.
Stayed 1 night in Dec 2025

8/10 Good

Till

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Comfy room - sink was slightly blocked. Breakfast/dinner was great
Stayed 1 night in Nov 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t have breakfast Yes it did
Stayed 2 nights in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and very clean. It was lovely and quiet too. The staff were friendly and polite. Breakfast was delicious. The hotel is decorated tastefully and the Christmas decorations were lovely
Stayed 1 night in Dec 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
Location is perfect for an early flight, the room was clean, comfortable and warm, the check in was simple and all the staff were friendly and welcoming.
Stayed 1 night in Dec 2025

10/10 Excellent

amanda

Liked: Staff & service
Immaculately clean room, comfortble bed. Quiet position.
Stayed 1 night in Dec 2025