Holiday Inn St. Augustine - World Golf by IHG

3.0 star property

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Photo gallery for Holiday Inn St. Augustine - World Golf by IHG

Property amenity
Property amenity
Point of interest
Lobby
Meeting facility

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
475 Commerce Lake Dr, St. Augustine, FL, 32095
  • Place, King and Bear Golf Course
    ‪1 min drive‬
  • Place, World Golf Village
    ‪2 min drive‬
  • Place, World Golf Hall of Fame
    ‪2 min drive‬
  • Airport, St. Augustine, FL (UST-Northeast Florida Regional)
    ‪14 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Lake View

  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

7.6 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Lake View

7.6 out of 10
Good
(20 reviews)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • Lake view
  • Sleeps 2
  • 1 Single Bed

Standard King Room with Mobility Accessible Tub

  • Sleeps 2

Standard King Room with Lake View

  • Sleeps 2

One-Bedroom Suite With Sofa Bed

  • Sleeps 4

Standard Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

Queen Room with Two Queen Beds - Disability Access

  • Sleeps 4

Queen Room with Two Queen Beds - View

  • Sleeps 4

Two Queen Beds Suite With Sofa Bed

  • Sleeps 6

Standard King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Two Bedroom Suite with Lake View

  • Sleeps 8

Standard Room With 1 King Bed And Communications Mobility Accessible

  • Sleeps 2

Similar properties

About this property

Holiday Inn St. Augustine - World Golf by IHG

Lakefront hotel with fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Weekly housekeeping is available.
Holiday Inn St. Augustine - World Golf by IHG offers 162 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This St. Augustine hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn St. Augustine - World Golf by IHG. During your stay, you'll be close to Slammer and Squire Golf Course. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 4-minute drive from Slammer and Squire Golf Course and a few minutes from King and Bear Golf Course
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Holiday Inn St. Augustine - World Golf by IHG offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 3124 square feet (290 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn St. Augustine - World Golf by IHG. Free self parking is available.

This 3-star St. Augustine hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Holiday Inn St. Augustine - World Golf by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 for adults and USD 13 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 3,124 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (81 centimetre high)
  • Handrails in stairways (65 centimetre high)
  • Lift (87 centimetre wide door)
  • Pool hoist on site
  • Raised toilet seat (46 centimetre high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 for adults and from USD 13 for children
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee for check-in between 1:00 PM and 3:00 PM
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites World Golf
Comfort Suites World Golf Village
Comfort Suites World Golf Village Hotel
Comfort Suites World Golf Village Hotel St. Augustine
Comfort Suites World Golf Village St. Augustine
World Golf Village Comfort Suites
World Golf Village Resort St. Augustine
World Golf Village Resort
World Golf Village St. Augustine
World Golf Village
Holiday Inn St. Augustine Hotel World Golf
Holiday Inn Hotel World Golf
Holiday Inn St. Augustine World Golf
Holiday Inn World Golf
St Augustine World Golf
Holiday Inn St. Augustine - World Golf Hotel
Holiday Inn St. Augustine Hotel Suites World Golf
Holiday Inn St. Augustine - World Golf St. Augustine
Holiday Inn St. Augustine - World Golf Hotel St. Augustine
Comfort Suites At The World Golf Village
St. Augustine Hotel Suites
World of Gold Village Resort
World of Golf Village Resort

Holiday Inn St. Augustine - World Golf by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 326 out of 1004 reviews
Rating 8 - Good. 200 out of 1004 reviews
Rating 6 - Okay. 195 out of 1004 reviews
Rating 4 - Poor. 122 out of 1004 reviews
Rating 2 - Terrible. 161 out of 1004 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for an overnight stayon the way home. Quiet and clean.
Stayed 1 night in Oct 2025

4/10 Poor

Hailey

Business traveller
Disliked: Cleanliness, property conditions & facilities
I thought this hotel would be much nicer but it’s about the quality of a motel. My first room didn’t have any hot water and then my second room had a tv stuck on a single channel in Spanish without a working remote and they did not have a maintenance person to fix it. They offered to change my room again but I didn’t want to have to deal with anymore disappointment after a long drive
Stayed 2 nights in Oct 2025

4/10 Poor

Machanna

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not at all like the photos. Mildew, old smelling, & no hot water. 10/10 would not recommend
Stayed 4 nights in Sep 2025

6/10 Okay

Jennifer, Charlotte

Stayed 1 night in Jul 2025

10/10 Excellent

Sid

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Bradley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this Property at All Costs!!!!!

I don't know how this property stays afloat in its condition and the complete lack of care given by the staff. Holiday Inn should be totally embarrassed to have their name on this one. It is filthy - from the outside to the stained carpet on the second floor. The toilet fill tube doesn't work, so you have to lift the tank lid and manually jiggle the float so that the toilet tank refills for the next flush. The shower water is hot initially, but then goes cold and stays cold. Then, to top it all off, on a Sunday afternoon and into the night I thought there was a family above us bouncing a golf ball on their floor constantly. I finally went up to the third floor and found a re-carpeting crew removing the old carpeting and using a hammer and chisel to remove stubborn glued down carpet. Fortunately, I speak Spanish so I was able to determine that they would finish in about an hour (9:30pm) and then quiet down. I went to the front desk and told them about all of the above and the response was literally - and I quote - "I can't do anything about that!"
Stayed 4 nights in Sep 2025

4/10 Poor

Scott

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning was so loud we couldn’t sleep. When we tried to call to get it fixed the phone didn’t work. When we checked out the next morning and explained to the staff member what happened all she said was sorry. The outside building in appearance was very good, inside was falling apart.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alvin, Jacksonville

Stayed 2 nights in Sep 2025

2/10 Terrible

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Sep 2025

4/10 Poor

Felicia

Stayed 4 nights in Aug 2025

10/10 Excellent

Joshua, APO

Stayed 1 night in Aug 2025

2/10 Terrible

ia

Disliked: Cleanliness, staff & service
It has been over 10 days since I checked out of your hotel, and my incidental deposit has not been refunded. Despite multiple calls and messages, no one has responded. This is unacceptable. If I do not receive confirmation of the refund within 24 hours, I will dispute the charge with my card company and file a complaint with Better Business Bureau
Stayed 2 nights in Aug 2025

2/10 Terrible

Janet

Travelled with family
This hotel needs to renovated, the room smelled and the paint was peeling off the walls
Stayed 3 nights in Aug 2025

10/10 Excellent

Maryjane

Liked: Cleanliness, staff & service, property conditions & facilities
This is an old hotel but clean. The staff is very friendly.we like how secluded the area and lots of nearby restaurants and convenience stores. Cleaning staff did clean our room everyday. We enjoyed our 4 nights of stay.
Stayed 4 nights in Aug 2025

2/10 Terrible

Shannon

Stayed 1 night in Aug 2025

6/10 Okay

Frances

Travelled with family
Liked: Cleanliness, staff & service, room comfort

College Mom

Decent location for a quick stay away from home.
Stayed 1 night in Aug 2025

2/10 Terrible

Gennadiy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old and dirty. Shower would not drain. Had to take cold shower on first night because there was no hot water. Next day it started working. Hallways are dusty and covered with paint drops.
Stayed 2 nights in Aug 2025

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good for a quick stop or just to get some rest. Breakfast was not worth it! Clean and comfortable. Older hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place to stay
Stayed 1 night in Aug 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Overall room and service were good, comfortable, and convenient location.
Stayed 1 night in Aug 2025

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Shabby like an old 1950's motel

Rundown in need of renovation. Smells damp and my clothes were damp. Carpet underneath hallway AC outside my room was wet. Bed was fine. Linens were fine except towels were scratchy. Housekeeping was good.
Stayed 6 nights in Jul 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo y el servicio excelente
Stayed 1 night in Jul 2025

4/10 Poor

Brianna

Travelled with family, Travelled with family and small children
Arrived to the property! Had to change rooms in less then a hour due to the tv not working and water not getting hot! Unpacked just to repack and unpack again! Completely was dissatisfied!
Stayed 1 night in Jul 2025