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Sheraton Westport Chalet Hotel St. Louis

3.5 star property

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Photo gallery for Sheraton Westport Chalet Hotel St. Louis

Seasonal outdoor pool, pool umbrellas, pool loungers
Lobby
Property grounds
Bar (on property)
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Free airport shuttle
  • Gym

Explore the area

View in a map
191 Westport Plz, Maryland Heights, MO, 63146
  • Place, Westport Plaza
    ‪1 min walk‬
  • Place, Hollywood Casino Amphitheatre
    ‪7 min drive‬
  • Place, Hollywood Casino
    ‪8 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪10 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Chalet, 2 Double Beds

Chalet, 2 Double Beds | Pillow-top beds, desk, laptop workspace, blackout curtains

Chalet, 2 Double Beds

7.6 out of 10
Good
(8 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Chalet, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Chalet, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Chalet, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, deep-soaking bathtub, designer toiletries

Chalet, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Chalet, 2 Double Beds (Mobility Accessible, Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Chalet, 2 Double Beds (Mobility Accessible, Tub)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Chalet, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, desk, laptop workspace, blackout curtains

Chalet, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Chalet, 1 King Bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Chalet, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 1 King Bed (Mobility Accessible, Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Chalet, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Mobility Accessible, Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About this property

Sheraton Westport Chalet Hotel St. Louis

Lakefront hotel with free airport shuttle and fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, a seasonal outdoor pool and a business centre. Housekeeping is available on request.
Sheraton Westport Chalet Hotel St. Louis offers 299 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.
During your stay at Sheraton Westport Chalet Hotel St. Louis, you're just a quick walk from Westport Plaza. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy American cuisine while dining at Lucerne Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Steps from Westport Plaza and 5 minutes by car from Creve Coeur Golf Club
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Westport Chalet Hotel St. Louis offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 12 meeting rooms. The business-friendly Sheraton Westport Chalet Hotel St. Louis also features gift shops/newsstands, a garden, and a fireplace in the lobby. You'll have access to the indoor pool at a partner property. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

This 3.5-star Maryland Heights hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Lucerne Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Lucerene Restaurant – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:30 AM to 10:30 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 19 for adults and USD 10 to 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lucerene Restaurant
  • Lucerne Restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool (guest access)
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Children's pool
  • Free rollaway/extra bed
  • In-room cot
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 19 for adults and USD 10.00 to 19 for children
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Chalet Westport St. Louis
Sheraton Westport Chalet Hotel St. Louis Maryland Heights
Sheraton Westport Chalet St. Louis Maryland Heights
Sheraton Westport St Louis
Sheraton Westport Chalet Hotel St. Louis Hotel
Sheraton Westport Chalet Hotel St. Louis Maryland Heights
Sheraton Westport Chalet Hotel St. Louis Hotel Maryland Heights

Sheraton Westport Chalet Hotel St. Louis Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 332 out of 814 reviews
Rating 8 - Good. 256 out of 814 reviews
Rating 6 - Okay. 119 out of 814 reviews
Rating 4 - Poor. 61 out of 814 reviews
Rating 2 - Terrible. 46 out of 814 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled to St. Louis with my two kids (5 and 2 years old). At check in they booked a king bed though I requested 2 queens. They corrected this promptly for me. My kids and I enjoyed the pool which was very nice. The smell of cigarettes lingered in some areas of the hotel which was probably my only complaint. The shuttle to the airport was a very nice perk. The room was spacious and clean. Starbucks and a number of eateries are within walking distance. I plan to stay at the Sheraton again in the future whenever I am visiting my family there.
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Trisha

Stayed 1 night in Jun 2025

2/10 Terrible

Pamela

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old rooms, property old, stains on comforter. Weeds and trash around pool. Towels were left all over the place, not maintained at all. No restaurant to speak of bar didn’t open until 4/5. No waters in sundries area never filled machine. Needs a complete revamp….
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Staff was friendly. Room was comfortable and clean. Pool was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Audra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Stayed 2 nights in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up in the remodeled rooms

The remodeled room we stayed in was very nice. Loved the size of the bathroom.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The cover we got for a friend to have was covered in mold on the inside. They refunded our money for that reason other than that very clean and no ther problems
Mold can n inside of cover
Mold on inside of cover
Stayed 1 night in Apr 2025

10/10 Excellent

Yoshihiko

Stayed 1 night in Jan 2025

8/10 Good

Brian

Stayed 1 night in Feb 2025

6/10 Okay

Masayuki

Business traveller
Liked: Staff & service, amenities
The ceiling of my room had a trace of leaking, the elevator was very old. But the staff were friendly and polite. So if I rate the hotel with stars from 1 to 5, 2 for the property, 4 for the service.
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin, Jefferson City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! Stayed there many times.
Stayed 1 night in Dec 2024

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Meelan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not more than a Motel , it has not been manaaged well the rooms are old , the lift is 1900 style and it looks shaddy . I would not recommend it for visit
Stayed 1 night in Dec 2024

10/10 Excellent

Mojgan

Stayed 2 nights in Dec 2024

10/10 Excellent

Margaret

Stayed 1 night in Nov 2024

6/10 Okay

Pascha

Travelled with family
The check in process was easy enough and the staff was friendly. The property is an older hotel which explains the need for updating. The ballroom has beautiful chandeliers and they serve Starbucks coffee in the lobby area which was cool. The view from our room with a balcony overlooking the pool and nice pond would have been more enjoyable if it wasn’t closed or off limits. Overall the stay was just ok.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Christy

Stayed 2 nights in Nov 2024

6/10 Okay

Thomas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Everywhere we walked in and out of the hotel smelled like weed smoke and hotel was dirty.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ron

Travelled with family
Disliked: Room comfort

Very disappointed

The room was dirty. The room needed maintenance. The bathroom needed calking. The wall needed repair in multiple locations. The charging outlet was broken. The front entrance and patio were disgusting. We reserved a king room and they attempted to give us a full size bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Saada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer

Liked: Staff & service, amenities
Disliked: Cleanliness
Property is very nice , although my room was sub par, not very clean at all . The carpeted were extremely dirty , sticky . The bathrooms were ok . For the money I paid for one night , I don’t feel it was worth it .
Stayed 1 night in Sep 2024