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Cromwell Hotel Stevenage

3.0 star property

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Photo gallery for Cromwell Hotel Stevenage

Exterior
Reception
Terrace/patio
Reception
Breakfast, lunch, dinner served; British cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

View in a map
High Street Old Town, Stevenage, England, SG1 3AZ
  • Place, Gordon Craig Theatre
    ‪17 min walk‬
  • Place, Cineworld Stevenage
    ‪20 min walk‬
  • Place, Warner Bros. Studio Tour London
    ‪30 min drive‬
  • Airport, London (LTN-Luton)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Standard Double Room, 1 Double Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Standard Double Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Single Room, 1 Single Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Single Room, 1 Large Single Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Executive Single Room, 1 Large Single Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Executive Twin Room, Multiple Beds, Non Smoking

Executive Twin Room, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Executive Twin Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Double Room, 1 Queen Bed, Non Smoking

Executive Double Room, 1 Queen Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Executive Double Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
Holiday Inn Express Stevenage by IHG
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Business services
4.2 out of 5, Very good, 1,000 reviews
The price is €41
includes taxes & fees
14 Dec - 15 Dec
Holiday Inn Express Stevenage by IHG

About this property

Cromwell Hotel Stevenage

Hotel in Stevenage with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, conference space and dry cleaning. Housekeeping is available on request.
Cromwell Hotel Stevenage offers 77 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Cromwell Hotel Stevenage. During your stay, you'll be within walking distance of Gordon Craig Theatre. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at Rump & Wade Sun until 5pm, a brasserie that serves British cuisine
  • English breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Gordon Craig Theatre and a few minutes from Cineworld Stevenage
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3466 square feet (322 square metres) and includes conference space. The business-friendly Cromwell Hotel Stevenage also features a terrace, a garden, and dry cleaning/laundry services. Free self parking is available.

This 3-star Stevenage hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Rump & Wade Sun until 5pm – This brasserie specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Rump & Wade – This bar only serves light fare. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 1 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 11 for adults and GBP 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rump & Wade
  • Rump & Wade Sun until 5pm

Things to do

  • TV in common areas

Family friendly

  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,466 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 11.00 for adults and from GBP 9.50 for children
  • Fee for in-room wireless Internet: GBP 1 per stay (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Clarion Collection Cromwell Stevenage
Clarion Collection Hotel Cromwell Stevenage
Clarion Collection Hotel Stevenage
Clarion Cromwell
Clarion Hotel Cromwell
Cromwell Stevenage
Ramada Cromwell Stevenage Hotel Stevenage
Ramada Stevenage
Stevenage Ramada
Cromwell Hotel Stevenage
Cromwell Hotel Stevenage Hotel
Cromwell Hotel Stevenage Stevenage
Cromwell Hotel Stevenage Hotel Stevenage

Cromwell Hotel Stevenage Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 359 out of 855 reviews
Rating 8 - Good. 335 out of 855 reviews
Rating 6 - Okay. 99 out of 855 reviews
Rating 4 - Poor. 40 out of 855 reviews
Rating 2 - Terrible. 22 out of 855 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional ! The staff really make you feel at ease and help the best way they can to accommodate your needs.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Maria A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy Hotel

I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.
Stayed 1 night in Aug 2025

6/10 Okay

Andy

Business traveller
Liked: Property conditions & facilities
Disliked: Room comfort
It’s a frustrating review, the hotel is lovely, the staff were on point and the attached bar and restaurant both excellent. Sadly, I had a terrible nights sleep due to the almost unbearable temperature of the room. I’ve never stayed anywhere quite like it, the inch opening of the window and small fan provided dud nothing to make it any better. A lovely hotel,
Stayed 1 night in Aug 2025

6/10 Okay

susan

Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Executive room only has a small double bed

The room was clean and well sized, as was the bathroom. We had upgraded to the executive room as the description said that it was a Queen bed, but it wasn't. It was just a double, not even king-size, and fairly uncomfortable at that. Consequently we had a pretty rubbish night's sleep.
Stayed 1 night in Aug 2025

6/10 Okay

Clementene

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Terrible check in, unprofessional, one member of staff stormed off leaving another to deal with us. Clearly having personal issues with each other.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

A ‘good’ hotel

Great location and the hotel has all amenities to be a really great hotel however, room was so hot, air con machine provided but it was so loud we barely slept. Restaurant is a great space but cooked breakfast was cold, only the manager and one other staff were able to help with requests all other junior staff were slightly unaware of the options available in the restaurant when asked they’re reply on where to order fried eggs it was “I’ll get my manager”. Just a few small touches regarding service however as mentioned it has all the amenities to be a brilliant hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Nicholas

Business traveller
Liked: Cleanliness, staff & service, room comfort

Comfy bed but room was way too hot to sleep

Staff and service was amazing, bed comfy but room was stifling hot even with a portable air conditioning unit as the window doesn’t open wide enough for the hot air to be let out, so although the bed was extremely comfy I couldn’t manage any sleep. The bathroom flooded as I took a shower because the shower screen is not sufficient and I had to leave all the towels on the floor to absorb the water.
Stayed 1 night in Jul 2025

10/10 Excellent

Royanna

Stayed 3 nights in Jul 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

simon

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Beautiful room in the old town, 24hr check in service and a wonderful included breakfast.
Stayed 1 night in Jul 2025

6/10 Okay

Nathan

Stayed 1 night in Jul 2025

10/10 Excellent

Bronson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Room was a little too warm but generally clean and comfortable with everything needed.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Great evening … very hot , but I slept… noisy on the street, but I slept … my wife struggled with the road / people noise
Stayed 1 night in Jun 2025

4/10 Poor

Johanna

Disliked: Staff & service
Rude staff
Stayed 2 nights in Jun 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel well appointed
Stayed 1 night in Apr 2025

10/10 Excellent

Lindsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is beautiful, clean and nicely furnished. Quiet and bed comfy.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who worked there was really nice. Little hard to find a shop open in the evening so just be prepped. I’m sure they have extra food at the hotel
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem in Old Town Stevnage

Excellent Hotel in a great location .
Stayed 2 nights in May 2025

10/10 Excellent

Georgis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jordan

Stayed 1 night in May 2025

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