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Crown Hotel Stone

3.0 star property

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Photo gallery for Crown Hotel Stone

Lounge
Executive Twin Room, 2 Single Beds, Annex Building | 1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds
Exterior
Grand Suite | Living area | 32-inch Smart TV with digital channels, Netflix, streaming services
Meeting facility

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Free WiFi

Explore the area

View in a map
38 High Street, Stone, England, ST15 8AS
  • Place, Trentham Monkey Forest
    ‪8 min drive‬
  • Place, Trentham Gardens
    ‪8 min drive‬
  • Place, World of Wedgwood
    ‪8 min drive‬

Room options

View all photos for Executive Double Room, 1 King Bed, Annex Building

Executive Double Room, 1 King Bed, Annex Building | 1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Executive Double Room, 1 King Bed, Annex Building

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds, Annex Building

Executive Twin Room, 2 Single Beds, Annex Building | 1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Executive Twin Room, 2 Single Beds, Annex Building

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Family Quadruple Room, 1 Bedroom

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite

Grand Suite | 1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Grand Suite

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Crown Hotel Stone

Hotel with a restaurant, in the vicinity of Trentham Gardens
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and a 24-hour front desk. Housekeeping is available on request.
Crown Hotel Stone offers 32 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower and complimentary toiletries. This Stone hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Crown Hotel Stone. During your stay, you'll be close to World of Wedgwood. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include meeting rooms, a fireplace at reception and coffee/tea in a common area
  • 7 minutes by car from Trentham Monkey Forest and 7 minutes from Trentham Gardens
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Crown Hotel Stone also features coffee/tea in common area and a fireplace in the lobby. Parking is available for a fee.

This 3-star Stone hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.
Hollands Restaurant – This fine-dining restaurant serves lunch and dinner.
Crown Cafe – This café only serves breakfast. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 6 per day)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 6.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crown Cafe
  • Hollands Restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 6.95 per person
  • Secured self-parking fee: GBP 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Crown Stone
Crown Hotel Stone Hotel
Crown Hotel Stone Stone
Crown Hotel Stone Hotel Stone
Crown Hotel Stone Staffordshire

Crown Hotel Stone Reviews

Reviews

6.8
Rating 10 - Excellent. 18 out of 70 reviews
Rating 8 - Good. 14 out of 70 reviews
Rating 6 - Okay. 20 out of 70 reviews
Rating 4 - Poor. 9 out of 70 reviews
Rating 2 - Terrible. 9 out of 70 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The check-in was really good the lady showed us the room and how the key worked she was really friendly. But the bed was way too hard and we didn’t sleep well.
Stayed 1 night in Jul 2025

6/10 Okay

Mrs L P

Business traveller
Liked: Cleanliness, property conditions & facilities

Not the best experience

My room was clean and comfortable but terrifically hot. There was no air conditioning or even a fan when the temperature was 32°C The hotel itself smelt of mildew as you walked in.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Travelled with family, Business traveller
Stayed 2 nights in Jul 2025

10/10 Excellent

ADRIAN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from attentive staff and central location with lots of bars and cafes and shops near by. Easy parking too
Stayed 1 night in Jun 2025

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The room number was missing on the door so we spent ages looking for where we needed to be. The shower took forever to get warm the shower tap was broken and kept falling off. There was no plug hole and the inside of the hole was filthy. The toilet roll holder was hanging off the wall and the roll fell off every time you needed it. The bed was uncomfortable and every time you moved it was unnecessarily loud. People smoking right outside the door so all you could smell was smoke the entrance had a cracked window and down the hall way the far end window had been smashed.
Stayed 1 night in Jun 2025

8/10 Good

jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where great nothing to much trouble great place to stay for a budget overnight venue
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen, Alpharetta

Liked: Cleanliness, staff & service, property conditions & facilities
Samantha and her staff were all very pleasant and proficient
Stayed 1 night in May 2025

8/10 Good

Shiu Lun

Stayed 1 night in Jun 2025

4/10 Poor

Roshan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Said free parking on Hotel.com but I got charged £6 plus took £20 hold fee which was not explained at all. Booked for two people only one sets of towels and no toilet paper.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort

Hotel with potential

The hotel overall was ok, parts look luxurious but some is very basic. Our room was on the main road which was very noisy and being warm we wanted the window open but it wasn’t possible due to the outside noise, although we appreciate the hotel can’t do anything about the road. The restaurant was also closed for refurbishment during our stay. I would say the staff were amazing, very helpful, friendly and welcoming. Hotels.com advertise free parking at the hotel, which changed a while back, so the staff waived the cost for us. I would say the hotel is possibly going through a gradual refurbishment and has potential to be a very lovely hotel.
Stayed 2 nights in May 2025

6/10 Okay

Jamie

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay.

The room was fine. Money has obviously been spent on updating the hotel, maybe a bit more needs to be spent to improve things. For example, the bathroom had been upgraded, new bath, hand basin, shower; but the tiling and grouting had not been finished. Also the bath was very slippery so maybe provide a bath mat. Also, we were only provided with two bath towels, no hand towels or bath mat. As we only stayed one night, it wasn’t a problem but for longer stays, the additional towels would have been needed. That said, it’s always a pleasure to stay in such an historic building.
Stayed 1 night in May 2025

6/10 Okay

Kevin

Comedy of errors, the room we were allocated had not been cleaned so were then given another room, when we tried to unlock the door with a key card it wouldn’t work, so back down to reception, the batteries needed changing. Eventually got the room sorted, so decided to make a drink and this being a deluxe room we thought maybe a biscuit ,at least expected a teaspoon, nevermind. Put the tv on and it was a waste of space kept loosing signal , so sadly I wouldn’t give this more than an average rating.
Stayed 1 night in May 2025

10/10 Excellent

Oliver

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stone town.

A sole cyclist, good check in. Secure parking for my bike. An upgrade on a room. Good facilities, lots of hot water. Clean fluffy towels, comfortable bed. Smart TV, tea coffee, bathroom soap etc. quiet night. Full breakfast, juice, coffee toast, croissant, jam butter and a fried English. Very good. Would return, the building is old, a bit run down, but lots of character.
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Liked: Amenities
Had a fantastic stay will be staying again
Stayed 1 night in Mar 2025

2/10 Terrible

Henry

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

Very terrible customer service, room is in terrible state very cold. When i asked for extra radiator took me to get one another day and half
Stayed 4 nights in Mar 2025

6/10 Okay

A

Business traveller

Good value but tired

For the price it was ok, but very tired property and not the cleanest room ive ever stayed in.
Stayed 1 night in Mar 2025

4/10 Poor

Steven

Business traveller
Liked: Room comfort
Disliked: Staff & service

Poor check-in

Poor check-in
Stayed 1 night in Feb 2025

6/10 Okay

Livv

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Ieuan

Liked: Cleanliness, staff & service, property conditions & facilities
Good all round
Stayed 1 night in Feb 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place needs work, but the wonderful staff are committed to bringing it back to its former glory. I can't speak highly enough of the staff.
Stayed 1 night in Feb 2025

6/10 Okay

Muhammad

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025