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Collegian Hotel & Suites, Trademark Collection by Wyndham

3.5 star property

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Photo gallery for Collegian Hotel & Suites, Trademark Collection by Wyndham

Lobby sitting area
Lobby
Meeting facility
Bar (on property)
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Free airport shuttle
  • Room service
  • Housekeeping

Explore the area

View in a map
1060 E Genesee St, Syracuse, NY, 13210
  • Place, Syracuse University
    ‪6 min walk‬
  • Place, SUNY Upstate Medical University
    ‪8 min walk‬
  • Place, JMA Wireless Dome
    ‪16 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬

Room options

Deluxe King Studio Suite

  • Sleeps 4

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

8.2 out of 10
Very good
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(48 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Mobility Accessible Deluxe Queen Room

  • Sleeps 2

Mobility Accessible Queen Room

  • Sleeps 2

1 Queen Bed, Studio Suite, Mayflower Building, Non-Smoking

  • Sleeps 2

1 King Bed, One-Bedroom, Suite, Mayflower Building, Non-Smoking

  • Sleeps 4

1 King Bed, Superior Studio Suite, Mayflower Building, Non-Smoking

  • Sleeps 2

1 King Bed, Mayflower Building, Non-Smoking

  • Sleeps 2

2 Queen Beds, One-Bedroom, Suite, Mayflower Building, Non-Smoking

  • Sleeps 4

1 King Bed, Studio Suite, Mayflower Building, Non-Smoking

  • Sleeps 2

1 Queen Bed, Deluxe Room, Mayflower Building, Non-Smoking

  • Sleeps 2

Deluxe Mobility Accessible Studio Suite With 1 King Bed, Mayflower Building-Non Smoking

  • Sleeps 2

Two Double Room

  • Sleeps 4

Queen Room

  • Sleeps 2

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About this property

Collegian Hotel & Suites, Trademark Collection by Wyndham

Hotel with free airport shuttle, 7-minute walk to Syracuse University
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area.
Collegian Hotel & Suites, Trademark Collection by Wyndham offers 73 accommodations with designer toiletries and a hairdryer. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Collegian Hotel & Suites, Trademark Collection by Wyndham's great location gets high marks from our customers. During your stay, you're just a quick walk from Syracuse University. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include a concierge, luggage storage and wedding services
  • Guests have great things to say about the restaurant and the clean guestrooms
  • Within a 10-minute walk of Syracuse University and Crouse Hospital
  • Free airport shuttle service
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Collegian Hotel & Suites, Trademark Collection by Wyndham also features coffee/tea in common area, concierge services, and a fireplace in the lobby. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This Syracuse hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 10:00 AM.
SALT Restaurant & Bar – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 10:30 PM at scheduled times and on request
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 14 to 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SALT Restaurant & Bar

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (81 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay (maximum USD 100 per stay), plus a deposit of USD 50 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14.00 to 32.00 per person
  • Uncovered self-parking fee: USD 10 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Collegian Hotel & Suites, Trademark Collection by Wyndham offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Genesee Grande
Genesee Grande Hotel
Genesee Grande Hotel Syracuse
Genesee Grande Syracuse
Genesee Hotel
Hotel Genesee
Golden Tulip Syracuse
Scholar Hotel Syracuse
Genesee Grande Hotel Suites
Collegian Hotel & Suites, Trademark Collection by Wyndham Hotel

Collegian Hotel & Suites, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 440 out of 1009 reviews
Rating 8 - Good. 212 out of 1009 reviews
Rating 6 - Okay. 178 out of 1009 reviews
Rating 4 - Poor. 98 out of 1009 reviews
Rating 2 - Terrible. 81 out of 1009 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique older hotel. I had a very nice stay. They need to work a temperature control in the rooms as it was not working correctly.
Stayed 1 night in Aug 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always a nice stay. One consistent issuse - The towels never align. This time we never had an face/washcloths. In prior years we had uneven number of towels.
Stayed 3 nights in Aug 2025

10/10 Excellent

Irina

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Lindsey

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
Great service, staff and so conveniently close to campus but rundown.
Stayed 5 nights in Aug 2025

2/10 Terrible

Brendan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs updating and active maintenance management

While the staff was very nice, they don’t have a lot to work with — the hotel is terribly maintained. Rooms are small, out of date, not clean (holes in carpet, loud dusty air conditioner), not everything works, we had issues with toilet that didn’t flush that they didn’t fix all day after being alerted, our keys didn’t work and we had to repeatedly go to front desk, breakfast was good but they had only one person working which was not enough despite his best efforts.
Stayed 2 nights in Aug 2025

10/10 Excellent

jeff

Liked: Amenities
Convenient, courteous staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and friendly. Hotel was clean and close enough to Syracuse University that you could walk there in around 10 minutes. We had dinner at Taichi Bubble Tea, the ramen was delicious. The hotel was perfect in its decor to embrace the collegiate atmosphere and get excited about the school year and our return.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anthony

Stayed 2 nights in Aug 2025

6/10 Okay

Stephanie

Business traveller
Disliked: Property conditions & facilities

Collegian

Shower broken in room. Shuttle to airport not available.
Stayed 2 nights in Aug 2025

2/10 Terrible

anetta

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Rude staff, stinky room. Very poor quality for the price
Stayed 1 night in Aug 2025

8/10 Good

Paule

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Ian

Travelled with group
Disliked: Amenities, property conditions & facilities
The hotel's website list several amenities that are not available at the hotel, i.e. laundry and fitness center.
Stayed 1 night in Aug 2025

4/10 Poor

Rebecca

Stayed 1 night in Aug 2025

8/10 Good

Vibhu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had nice experience there during my stay
Stayed 1 night in Aug 2025

6/10 Okay

Katy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice. However I was approved for a room upgrade. And when I arrived, the check-in process was fine, when I went to my room, I saw that my room was not upgraded. When I went to the desk to let them know, they said that I was never approved and it was denied right from the start. Which was not true. The bed was a double size, and advertised as a queen. It was an all right stay for one night when you were not going into the room only to sleep.
Stayed 1 night in Aug 2025

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room smelled like smoke and took a long time for them to get us another one. Go somewhere else.
Stayed 1 night in Aug 2025

8/10 Good

Denise

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sofa bed was actually painful and I got no sleep the first night. The second night I just slept on the sofa which was better but cramped. The room had such high humidity that the A/C smelled moldy and mildewed and all of our clothes and bedsheets became damp just by sitting out in the room! Also the exterior of the building actually has pieces falling off of it. The in room coffee maker and coffee is just makes brown tepid water. And the luggage rack in the closet was broken in two pieces. People working here were very nice and helpful, though.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good trip to Syracuse

Food at the Salt Restaurant & Bar is great. There is a bit of a wait to be seated for breakfast since the waiters / waitresses have to be the hostess & bus the tables themselves, they could use more help. Bar tender at the bar is always polite & friendly, drinks are always made correctly. It would be nice if the bar was available later at night on the weekend.
Stayed 3 nights in Jul 2025

8/10 Good

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms were tiny.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Staff & service, property conditions & facilities
Outstanding Stay – Highly Recommend! From the moment we arrived, the service was top-notch. The staff were warm, welcoming, and always ready to help with a smile. The room was spotless, spacious, and beautifully maintained, with all the amenities we needed for a comfortable stay
Stayed 1 night in Jul 2025

6/10 Okay

Maria

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
I like the shuttle service super convenience, location close to Syracuse University for my travel was a big plus, the food in the restaurant was good and the staff is beyond that professional , but the rooms need an update ASAP.
Stayed 2 nights in Jul 2025