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Hotel Gracery Ginza

4.0 star property

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Photo gallery for Hotel Gracery Ginza

Lounge
Lounge
Exterior
Twin Room, Non Smoking | In-room safe, blackout curtains, free WiFi, bed sheets
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Laundry
  • Air conditioning

Explore the area

View in a map
7-10-1 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Place, Kabuki-za Theatre
    ‪4 min walk‬
  • Place, Tokyo International Forum
    ‪11 min walk‬
  • Place, Toyosu Market
    ‪10 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪26 min drive‬

Room options

View all photos for Executive Floor Twin Room Non-Smoking

Executive Floor Twin Room Non-Smoking | In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Twin Room Non-Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Floor Single Room Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Single Room Non-Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room with Extra Bed

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room with Extra Bed

8.4 out of 10
Very good
(13 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Floor Double Room Non-Smoking

Executive Floor Double Room Non-Smoking | In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Double Room Non-Smoking

7.8 out of 10
Good
(19 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Floor Comfort Double Room, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Comfort Double Room, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Floor Twin Room with Extra Bed Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Twin Room with Extra Bed Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Floor Standard Double Room With Wooden Floor Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Standard Double Room With Wooden Floor Non-Smoking

  • Sleeps 2

View all photos for Executive Floor Standard Twin Room With Wooden Floor Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Standard Twin Room With Wooden Floor Non-Smoking

  • Sleeps 2

View all photos for Standard Single Room, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room with Wooden Floor (Room Facilities by ReFa)

In-room safe, blackout curtains, free WiFi, bed sheets

Single Room with Wooden Floor (Room Facilities by ReFa)

8.0 out of 10
Very good
(4 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room (Room Facilities by ReFa)

Single Room (Room Facilities by ReFa) | In-room safe, blackout curtains, free WiFi, bed sheets

Single Room (Room Facilities by ReFa)

7.0 out of 10
Good
(2 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Non-Smoking(Room Facilities by ReFa)

Double Room Non-Smoking(Room Facilities by ReFa) | In-room safe, blackout curtains, free WiFi, bed sheets

Double Room Non-Smoking(Room Facilities by ReFa)

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room with Wooden Floor Non-Smoking(Room Facilities by ReFa)

Comfort Double Room with Wooden Floor Non-Smoking(Room Facilities by ReFa) | In-room safe, blackout curtains, free WiFi, bed sheets

Comfort Double Room with Wooden Floor Non-Smoking(Room Facilities by ReFa)

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room (Room Facilities by ReFa)

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room (Room Facilities by ReFa)

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room with Extra Bed (Room Facilities by ReFa)

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room with Extra Bed (Room Facilities by ReFa)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Floor Comfort Double Room with Wooden Floor Non-Smoking

Executive Floor Comfort Double Room with Wooden Floor Non-Smoking | In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Comfort Double Room with Wooden Floor Non-Smoking

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Floor Twin Room with Wooden Floor Non-Smoking

Executive Floor Twin Room with Wooden Floor Non-Smoking | In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Twin Room with Wooden Floor Non-Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Single Room-Non- Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Single Room-Non- Smoking

  • Sleeps 1

View all photos for Comfort Double Room, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Comfort Double Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking

8.2 out of 10
Very good
(32 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Triple Room Non-Smoking

  • Sleeps 3

View all photos for Single Room With Wooden Floor（Room Facilities By Refa）

In-room safe, blackout curtains, free WiFi, bed sheets

Single Room With Wooden Floor（Room Facilities By Refa）

  • Sleeps 1

View all photos for Single Room（Room Facilities By Refa）

In-room safe, blackout curtains, free WiFi, bed sheets

Single Room（Room Facilities By Refa）

  • Sleeps 1

View all photos for Double Room（Room Facilities By Refa）

In-room safe, blackout curtains, free WiFi, bed sheets

Double Room（Room Facilities By Refa）

  • Sleeps 1

View all photos for Double Room With Wooden Floor（Room Facilities By Refa）

In-room safe, blackout curtains, free WiFi, bed sheets

Double Room With Wooden Floor（Room Facilities By Refa）

  • Sleeps 2

View all photos for Twin Room（Room Facilities By Refa）

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room（Room Facilities By Refa）

  • Sleeps 2

View all photos for Twin Room With Extra Bed（Room Facilities By Refa）

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room With Extra Bed（Room Facilities By Refa）

  • Sleeps 3

View all photos for Concept Single Room With Wooden Floor

In-room safe, blackout curtains, free WiFi, bed sheets

Concept Single Room With Wooden Floor

  • Sleeps 1

View all photos for Concept Double Room With Wooden Floor

In-room safe, blackout curtains, free WiFi, bed sheets

Concept Double Room With Wooden Floor

  • Sleeps 2

View all photos for Concept Single Room With Carpet

In-room safe, blackout curtains, free WiFi, bed sheets

Concept Single Room With Carpet

  • Sleeps 1

View all photos for Concept Double Room With Carpet

In-room safe, blackout curtains, free WiFi, bed sheets

Concept Double Room With Carpet

  • Sleeps 2

View all photos for Executive Floor Triple Room Non-smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Triple Room Non-smoking

  • Sleeps 3

View all photos for Standard Comfort Double Room-Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Comfort Double Room-Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room- Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Twin Room- Non-Smoking

  • Sleeps 2

View all photos for Executive Floor Standard Double Room Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Standard Double Room Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Executive Floor Standard Twin Room Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Standard Twin Room Non-Smoking

  • Sleeps 2

View all photos for Executive Floor Standard Single Room Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Floor Standard Single Room Non-Smoking

  • Sleeps 1

View all photos for Standard Double Room-Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Double Room-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

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About this property

Hotel Gracery Ginza

Hotel with a restaurant, steps from Ginza Graphic Gallery
A restaurant, dry cleaning and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, express check-in and a vending machine are on-site. Housekeeping is not available.
Hotel Gracery Ginza offers 270 air-conditioned accommodations with a safe and coffee/tea makers. 42-inch Smart televisions come with digital channels.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains.

Our customers tell us that they can't get enough of the helpful staff at Hotel Gracery Ginza. During your stay, you're just a quick walk from Tsukiji Outer Market. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include locker space, a lift and a vending machine
  • Guests have great things to say about the proximity to public transport and the location
  • Steps from Ginza Graphic Gallery and Yamaha Hall
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Hotel Gracery Ginza also features a vending machine, dry cleaning/laundry services, and express check-in.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Hotel Gracery Ginza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,420 per person
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 13 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2420 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Ginza Gracery
Ginza Hotel
Gracery Ginza
Gracery Ginza Hotel
Gracery Hotel
Gracery Hotel Ginza
Hotel Ginza
Hotel Ginza Gracery
Hotel Gracery
Hotel Gracery Ginza
Gracery Ginza Chuo
Hotel Gracery Ginza Tokyo, Japan
Gracery
Hotel Gracery Ginza Hotel
Hotel Gracery Ginza Tokyo
Hotel Gracery Ginza Hotel Tokyo

Hotel Gracery Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 574 out of 1069 reviews
Rating 8 - Good. 328 out of 1069 reviews
Rating 6 - Okay. 119 out of 1069 reviews
Rating 4 - Poor. 28 out of 1069 reviews
Rating 2 - Terrible. 20 out of 1069 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Joey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location but the rooms are small.
Stayed 3 nights in Aug 2025

10/10 Excellent

spencer

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Jul 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay at Gracery Ginza. When we checked in the bathroom had an odd smell; housekeeping came in and cleaned it and the smell was gone. Not much space in the room for luggage so it was a bit of a struggle opening our suitcases. Other than that it was a good hotel - great amenities, great location in Ginza
Stayed 5 nights in Jul 2025

10/10 Excellent

Cherry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location is great. Generous amenities.Outdated rooms most especially the bathrooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Edson, Val Caron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great price ans friendly staff
Stayed 2 nights in Jul 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Was a little old in the room
Stayed 1 night in Jun 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

2/10 Terrible

Katrina

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
No, just no. This is not a proclaimed "4 star" hotel. They've got a front going on with the lobby. Upon entering, stains all over on the floor, old furniture, outdated fridge and facilities of the bathroom. It felt like a joke. I ask to change rooms. I'm given the new keycard to the room parallel to the previous one and what do you know, same terrible quality. If it was just an old room, fine. Then over the course of the two nights I was there I began to notice the uncleanliness of it all. Dust EVERYWHERE. On the desk, napkin holder, hairdryer, vent, on the SHEETS. Black stuff in the corners of the mirror; black specks on the shower curtain; coffee stains above and behind the trashcan. The soap left a weird residue in the bath. To top it off, guess what was visibly dirty? The BIDET. I've seen park toilets and stations with cleaner bidets in Japan. Mind you, we're in GINZA, paying a lot, and the guest has to inspect if the room is clean or not? On the day of leaving, I say I was unsatisfied with my stay. I tell them why, show them the pictures. The front desk says they can't do anything about it. He calls out his manager. It's spoken about in Japanese with the pictures. They claim nothing can be done about it. There was no shock on their faces, no signs remorse. I explained how it's literally a hygienic problem with the hotel, how there was clearly no attention put into ensuring the room was thoroughly clean. They didn't care. An apology with a bow is baffling. (July 2025)
Stain on the side of the bed.
What even is this.
You had to have not been trying at this point.
I had to uncap this to see inside of it, otherwise you'd be none the wiser.
Stayed 2 nights in Jul 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a fantastic hotel in a great location. 5 minutes walk to the nearest subway station. Minutes from the shopping in Ginza. Hotel has a great breakfast, Japanese and Western food available. Variety of amenities in reception including; sun cream, razors, cotton buds and much more. There are 3 washing machines and 3 dryers, convenient for washing clothes. Staff are very friendly and reliable, I would highly recommend this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Yuxuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved my experience there. From the service to the cleanliness and how convenient the hotel was from transportation, shops and restaurants. I would definitely recommend those visiting Tokyo to stay at the Hotel Gracery in Ginza!
Stayed 5 nights in Jul 2025

10/10 Excellent

LI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ning

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, so many dining and shopping options around! Would recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

MICHEL, MIAMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!!! Highly recommended!!!! We going to miss you Gracery Ginza !!! 🥰☀️💪👏
Stayed 5 nights in Jul 2025

10/10 Excellent

Kai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good standard hotel, great location
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Stayed 7 nights in Jun 2025

10/10 Excellent

Marc

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly and helpful for me because I do not speak Japanese.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and area around excellent for restaurants and shopping Train Station close by
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Igori

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was in a very convenient location. The staff were very friendly and helpful. The room had a nice bed and a table with seating space. Thank you for having us!
Stayed 5 nights in Jun 2025

10/10 Excellent

MARIA LORAINE

Stayed 2 nights in Jun 2025

10/10 Excellent

Monica, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. The shower head is too big and hard to maneuver. Other hotels have much smaller and easier to handle. Other than that it was good!
Stayed 1 night in Jun 2025

10/10 Excellent

Sue

Travelled with partner
Everything was contactless, hotel room was smaller than imagined, decent but more closer to 3 stars not 4 stars. Liked it was easy to check in and out also can store luggage for free. Location is the best thing about this hotel, close to subway station and major shopping and restaurant area.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Betty

Stayed 1 night in Jul 2025