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KOKO HOTEL Ueno Station

3.0 star property

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Photo gallery for KOKO HOTEL Ueno Station

Front of property
Deluxe Double-15sqm 140cm×200cm -Non Smoking | Desk, free WiFi
Lounge
Lobby
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
2-18-4, Higashiueno, Taito-ku, Tokyo, Tokyo, 110-0015
  • Place, Ameyoko Shopping District
    ‪1 min walk‬
  • Place, Ueno Park
    ‪4 min walk‬
  • Place, Ueno Zoo
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

View all photos for Universal Room

Desk, free WiFi

Universal Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room

Desk, free WiFi

Twin Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Ladies Floor Twin Room

Desk, free WiFi

Ladies Floor Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Semi Double Room (Ladies and Couples Priority)

Desk, free WiFi

Semi Double Room (Ladies and Couples Priority)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double-14sqm 140cm×200cm -Non Smoking

Standard Double-14sqm 140cm×200cm -Non Smoking | Desk, free WiFi

Standard Double-14sqm 140cm×200cm -Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin-19sqm 120cm×200cm×2 -Non Smoking

Standard Twin-19sqm 120cm×200cm×2 -Non Smoking | Desk, free WiFi

Standard Twin-19sqm 120cm×200cm×2 -Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Semi Double-12sqm 140cm×200cm -Non Smoking

Semi Double-12sqm 140cm×200cm -Non Smoking | Desk, free WiFi

Semi Double-12sqm 140cm×200cm -Non Smoking

8.8 out of 10
Excellent
(72 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Twin Room

Desk, free WiFi

Economy Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Universal Room-17sqm 120cm×200cm -Non Smoking

Universal Room-17sqm 120cm×200cm -Non Smoking | Desk, free WiFi

Universal Room-17sqm 120cm×200cm -Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for DX Twin 21sqm 2 beds 120cm wide + extra bed, non-smoking

Desk, free WiFi

DX Twin 21sqm 2 beds 120cm wide + extra bed, non-smoking

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Economy Double-12sqm 140cm×200cm -Non Smoking

Economy Double-12sqm 140cm×200cm -Non Smoking | Desk, free WiFi

Economy Double-12sqm 140cm×200cm -Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double-15sqm 140cm×200cm -Non Smoking

Deluxe Double-15sqm 140cm×200cm -Non Smoking | Desk, free WiFi

Deluxe Double-15sqm 140cm×200cm -Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for City View Deluxe Double-15sqm 140cm×200cm -Non Smoking

City View Deluxe Double-15sqm 140cm×200cm -Non Smoking | Desk, free WiFi

City View Deluxe Double-15sqm 140cm×200cm -Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room-19sqm 120cm×200cm+extrabed -Non Smoking

Desk, free WiFi

Family Room-19sqm 120cm×200cm+extrabed -Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Economy Twin-19sqm 120cm×200cm×2 -Non Smoking

Economy Twin-19sqm 120cm×200cm×2 -Non Smoking | Desk, free WiFi

Economy Twin-19sqm 120cm×200cm×2 -Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for View Double Room

Desk, free WiFi

View Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Ladies Floor Room

Desk, free WiFi

Ladies Floor Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double or Twin Room

Desk, free WiFi

Double or Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Adjoining Semi Double Rooms

Desk, free WiFi

Adjoining Semi Double Rooms

  • Sleeps 4
  • Free Wi-Fi

Family Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Single Room

Desk, free WiFi

Single Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Semi Double Room

Desk, free WiFi

Semi Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room

Desk, free WiFi

Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Ladies Floor Single Room

Desk, free WiFi

Ladies Floor Single Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Desk, free WiFi

Deluxe Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Ladies Floor Double Room

Desk, free WiFi

Ladies Floor Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room

Desk, free WiFi

Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Economy Double Room

Desk, free WiFi

Economy Double Room

  • Sleeps 2
  • Free Wi-Fi

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Front of property
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Taito
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
4.7 out of 5, Exceptional, 611 reviews
The price is €138
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About this property

KOKO HOTEL Ueno Station

Dry cleaning, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine. Weekly housekeeping is available.
KOKO HOTEL Ueno Station offers 141 air-conditioned accommodations with complimentary slippers and a hairdryer. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries. Housekeeping is provided on a weekly basis.
KOKO HOTEL Ueno Station's great location gets high marks from our customers. During your stay, you're just a quick walk from Ueno Park. Features include free WiFi in public areas and dry cleaning service.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Amenities include a front desk safe, locker space and laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • 5 minutes by foot from Ueno Park and a 3-minute drive from Tokyo Dome
As a guest of KOKO HOTEL Ueno Station, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. KOKO HOTEL Ueno Station also features a front desk safe, a lift, and a water dispenser.

This 3-star Tokyo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

The name of this property will be changing to KOKO HOTEL Ueno Station as of January 21, 2026.

Housekeeping service is provided every 3-days for stays of 4-nights or more. Towel exhanges are available at any time, and toiletries are available in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 8 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay, Merpay, R Pay and WeChat Pay
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 8 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wing International Select UenoOkachimachi Opening May 1st 2018

Wing Select Ueno Okachimachi

Hotel Wing International Select Ueno Okachimachi Hotel

Hotel Wing International Select Ueno Okachimachi Tokyo

Hotel Wing International Select Ueno Okachimachi Hotel Tokyo

Wing Select Ueno Okachimachi

Hotel Wing International Select Ueno Okachimachi Hotel

Hotel Wing International Select Ueno Okachimachi Tokyo

Hotel Wing International Select Ueno Okachimachi Hotel Tokyo

KOKO HOTEL Ueno Station Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 482 out of 1002 reviews
Rating 8 - Good. 346 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Bao

Liked: Cleanliness, property conditions & facilities
Staff was super nice and the place was cute and clean.
Stayed 2 nights in Feb 2026

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great location, easily accessible local shopping, food and to Ueno park.
Stayed 2 nights in Jan 2026

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always get clean towels, clean
Stayed 4 nights in Jan 2026

10/10 Excellent

Yik Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient stores right under
Stayed 2 nights in Jan 2026

8/10 Good

Maxcimiliano

Liked: Cleanliness, staff & service
Room was clean and well located. However, there was a bad smell in the room resembling rotten eggs.
Stayed 12 nights in Jan 2026

10/10 Excellent

Alexandria

Super Clean, super close Ameyoko and Ueno station, no complains! Love everything about this hotel.
Stayed 5 nights in Jan 2026

10/10 Excellent

Denis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for eating and shopping, close to train station.
Stayed 3 nights in Jan 2026

10/10 Excellent

Danilo

Liked: Cleanliness, amenities
Great location and room is very clean and comfortable.
Stayed 5 nights in Jan 2026

6/10 Okay

Chelsea

Stayed 2 nights in Jan 2026

10/10 Excellent

Mario

Stayed 1 night in Jan 2026

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Arthur

Stayed 2 nights in Dec 2025

10/10 Excellent

Brian Motohiko, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot in Ueno: close to the metro.
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 5 nights in Dec 2025

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel offers many amenities from PJs, toothbrushes, razors, you name it. There's a guest lounge with beverages and plenty of food options for purchase. The staff was very helpful, and handled all our luggage forwarding. Nothing beats the location!
Stayed 4 nights in Dec 2025

4/10 Poor

Seung Hwan

Disliked: Cleanliness, property conditions & facilities
It was a non-smoking room, but it smelled like smoke. There was also a strong sewer smell coming from the bathroom, and the ventilation was poor, so the odor even spread into the bedroom. The bed sheet had a small blood stain, which makes me wonder whether the sheets were actually washed and cleaned. The noise level was also quite bad. Because of the smells, I opened the bedroom windows for ventilation, but there were occasional loud car and motorcycle noises.
Stayed 2 nights in Dec 2025

8/10 Good

Ching Ho

Stayed 1 night in Dec 2025

10/10 Excellent

René

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Kind, helpful and nice. Facilities were good, clean and the location is very convenient.
Stayed 9 nights in Nov 2025

6/10 Okay

Tiffany

Travelled with family
Liked: Staff & service
The room was smaller than the picture shows. There is no way 5 people, plus luggage for 5 fits in this room. I had to get another room for my husband and I. Even that room smelled musky. It needed to be aired out. The rooms reminded me of crusieship cabins.
Stayed 3 nights in Nov 2025

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, amenities
The room was clean. Staff was nice. Will stay again.
Stayed 5 nights in Nov 2025

10/10 Excellent

Mikaela Nicole

Liked: Cleanliness, amenities, property conditions & facilities
This hotel smells so good!! Lots of stations around and konbiniii, hands down to this hotel!! Will def book again!
Stayed 2 nights in Nov 2025

8/10 Good

Pei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Other than the staff, all others in general, are good.
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As was my first review, our room was clean and comfortable. Staff were pleasant and spoke fluent English to my delight. I would recommend your hotel to family and friends. Thank you for a wonderful stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Liked: Staff & service
We stayed in a very clean room and we’re checked in by staff that were well-versed in the English language. I would recommend this hotel to my family and friends.
Stayed 5 nights in Oct 2025

10/10 Excellent

uwe

Liked: Cleanliness, staff & service, amenities
Stayed here last night in Tokyo and it exceeded our expectations, biggest room we had in Japan, super clean, lots of little condiments the bathroom also a good size, very comfortable and close to the station
Stayed 1 night in Nov 2025

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