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Mitsui Garden Hotel Ueno Tokyo

4.0 star property

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Photo gallery for Mitsui Garden Hotel Ueno Tokyo

Welcome to our lobby, featuring a reception desk, abstract art, and a unique tile floor.
Stunning hotel building with a curved facade and contemporary design.
Contemporary space with abstract artworks and minimalist design.
Stylish hotel corridor with geometric patterned walls and carpet, featuring an elevator and room numbers.
Dine in style with checkered tablecloths and comfortable seating.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3-19-7 Higashi-ueno, Taito-ku, Tokyo, Tokyo-to, 110-0015
  • Ueno Park
    ‪3 min walk‬
  • Sensoji Temple
    ‪3 min drive‬
  • Tokyo Dome
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Run of house

Restful retreat with a comfortable bed and convenient bedside amenities.

Run of house

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 2 beds , Separate-Style, Non Smoking

Two single beds with white linens, a shelf, and a desk with chair.

Standard , 2 beds , Separate-Style, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard , 2 beds , Hollywood-Style, Non Smoking

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Standard , 2 beds , Hollywood-Style, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior , 1 bed Queen, Non Smoking

Relax in a serene space with a neatly made bed, desk, and comfortable chair.

Superior , 1 bed Queen, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard , 1 bed Double, Non Smoking

Relax in a spacious room with a large bed, desk, and window with blinds.

Standard , 1 bed Double, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Queen, Non Smoking

Relax in a cozy space with a made bed, flat-screen TV, and desk with lamp.

Standard , 1 bed Queen, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior, 2 beds (+ extra), Non Smoking

Two large beds with white linens, a small table, and a lamp create a comfortable space.

Superior, 2 beds (+ extra), Non Smoking

  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard , 2 beds , Separate-Style , Panda room, Non Smoking

Relax in a stylish room with a large bed, wooden desk, and a lamp.

Standard , 2 beds , Separate-Style , Panda room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior , 1 bed Queen , Panda room, Non Smoking

Relax in a stylish room with a large bed, flat-screen TV, and desk area.

Superior , 1 bed Queen , Panda room, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard , 2 beds , Hollywood-Style , Panda room, Non Smoking

Restful retreat with a comfortable bed and convenient bedside amenities.

Standard , 2 beds , Hollywood-Style , Panda room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard , 1 bed Double , Panda room, Non Smoking

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Standard , 1 bed Double , Panda room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Queen , Panda room, Non Smoking

Relax in a stylish room with a made bed, flat-screen TV, and convenient bedside table.

Standard , 1 bed Queen , Panda room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panda Superior Twin (Non Smoking)

Cozy retreat with two beds, a table, and a large window.

Panda Superior Twin (Non Smoking)

  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Accessible , 2 beds, Non Smoking

Relax in this stylish room with a desk, flat-screen TV, and two single beds.

Accessible , 2 beds, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior , 2 beds (+ extra) , Panda room, Non Smoking

Cozy retreat with two beds, a table, and a large window.

Superior , 2 beds (+ extra) , Panda room, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Panda Superior Twin(Non Smoking)

Relax in comfort with a large bed featuring a panda-print headboard and plush pillows.

Panda Superior Twin(Non Smoking)

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Panda Superior Queen(Non Smoking)

Relax in a stylish room with a large bed, flat-screen TV, and desk area.

Panda Superior Queen(Non Smoking)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Panda Standard Twin (Non Smoking)

Relax in a stylish room with a large bed, wooden desk, and a lamp.

Panda Standard Twin (Non Smoking)

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin (+Sofa Bed)(Non Smoking)

Two large beds with white linens, a small table, and a lamp create a comfortable space.

Superior Twin (+Sofa Bed)(Non Smoking)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Standard , 2 Beds , Separate-Style , Panda Room

Two beds with matching headboards, a desk, and a wall-mounted lamp are featured in this stylish room.

Standard , 2 Beds , Separate-Style , Panda Room

  • Sleeps 2

View all photos for Standard , 2 Beds , Hollywood-Style

Two single beds with crisp white linens, a geometric patterned wall, and a large window.

Standard , 2 Beds , Hollywood-Style

  • Sleeps 2

View all photos for Superior , 1 Bed Queen , Panda Room

Relax in this cozy retreat with a plush armchair and a comfortable bed, complete with a panda-themed pillow and matching headboard accent.

Superior , 1 Bed Queen , Panda Room

  • Sleeps 2

View all photos for Standard , 1 Bed Double , Panda Room

Relax in a stylish room with a large bed, panda-themed decor, and a comfortable desk area.

Standard , 1 Bed Double , Panda Room

  • Sleeps 2

View all photos for Standard , 1 Bed Queen

Enjoy a comfortable stay in this stylish room featuring a neatly made bed, a desk with a chair, and a television.

Standard , 1 Bed Queen

  • Sleeps 2

View all photos for Superior , 2 Beds (+ Extra) , Panda Room

Relax in a stylish room with a large bed, featuring a panda-print pillow collection, and a convenient table with a lamp.

Superior , 2 Beds (+ Extra) , Panda Room

  • Sleeps 2

View all photos for Superior, 2 Beds (+ Extra)

Relax in a spacious room with a large bed, a cozy seating area, and a floor lamp.

Superior, 2 Beds (+ Extra)

  • Sleeps 3

View all photos for Accessible , 2 Beds

Two single beds with white bedding and a dark headboard, a desk and chair, and a flat-screen TV.

Accessible , 2 Beds

  • Sleeps 2

View all photos for Standard , 1 Bed Double

Relax in a spacious room with a large bed, desk, and window with a view.

Standard , 1 Bed Double

  • Sleeps 2

View all photos for Standard , 2 Beds , Separate-Style

Two single beds with white linens, a bedside table, and a chair, set against a backdrop of a window with blinds.

Standard , 2 Beds , Separate-Style

  • Sleeps 2

View all photos for Superior , 1 Bed Queen

Relax in a cozy space with a comfortable bed, a chair, and a bedside table.

Superior , 1 Bed Queen

  • Sleeps 2

View all photos for Standard , 2 Beds , Hollywood-Style , Panda Room

Relax in a stylish room with two beds, a desk, and a panda-themed touch.

Standard , 2 Beds , Hollywood-Style , Panda Room

  • Sleeps 2

View all photos for Standard , 1 Bed Queen , Panda Room

Cozy retreat with a plush bed, desk, and TV, perfect for a relaxing stay.

Standard , 1 Bed Queen , Panda Room

  • Sleeps 2

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About this property

Mitsui Garden Hotel Ueno Tokyo

Central hotel connected to a shopping centre in Tokyo with a restaurant
Along with a restaurant, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are on-site.
Mitsui Garden Hotel Ueno Tokyo offers 242 accommodations with a safe and complimentary slippers. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mitsui Garden Hotel Ueno Tokyo. During your stay, you'll be connected to a shopping centre and just a quick walk from Ueno Park. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Ueno Park and Ueno Zoo
There's a restaurant on site. Public spaces have free WiFi. Mitsui Garden Hotel Ueno Tokyo also features a vending machine, laundry facilities, and dry cleaning/laundry services.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
BOSCO iL CHIANTI – This restaurant serves breakfast, lunch and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,980 per person
  • A restaurant

Restaurants on site

  • BOSCO iL CHIANTI

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 1 building
  • 14 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1980 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Garden Hotel Ueno
Hotel Mitsui
Hotel Mitsui Garden Ueno
Mitsui Garden
Mitsui Garden Hotel
Mitsui Garden Hotel Ueno
Mitsui Garden Ueno
Mitsui Hotel
Mitsui Ueno
Ueno Mitsui Garden
Mitsui Garden Hotel Ueno Tokyo, Japan
Mitsui Garden Hotel Ueno Tokyo Japan
Mitsui Garden Hotel Ueno
Mitsui Garden Ueno Tokyo Tokyo

Mitsui Garden Hotel Ueno Tokyo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 500 out of 1000 reviews
Rating 8 - Good. 381 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

DESMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 3 things needs improvement. 1) Toilet ventilation - The ventilation is very weak; the toilet floor and dri-fit clothes were still wet even after a night has passed. 2) Pillows - Pillows were half cotton and half beads, which makes it very uncomfortable to hug/lie on. 3) Lifts were awfully slow. There are only 2 lifts for 14 floors so be prepared to wait about 10 minutes. You can't use the stairs either because there is no exit at ground floor except for staff. Other than the above, the rest were excellent. Staff was very helpful and attentive. Complimentary water every day. Bed was clean (a little hard but that is just personal preference). Charging cables were provided (not the fast-charge kind). Quite a few hangers were available. Hairdryer was strong!
Stayed 3 nights in Apr 2025

8/10 Good

CINDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a film of dust on the desk area in our room on the day we checked in which we had to wipe clean. But the the hotel did a good job of cleaning our room and providing fresh towels throughout the rest of our stay. There were also days when the carpet in the elevator needed vacuuming, but we understand that the hotel was also very busy with guests coming and going all day long.
Stayed 12 nights in Apr 2025

10/10 Excellent

Madoka, Paso Robles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best in Japan! Great breakfast. Friendly, helpful staff. It’s a keeper!
Stayed 1 night in Mar 2025

10/10 Excellent

Samuel, STE JUSTINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel ! We really enjoyed the Italian restaurant for the breakfast!!
Stayed 5 nights in Apr 2025

8/10 Good

Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

PAUL

Great area good transport hub
Stayed 6 nights in Apr 2025

10/10 Excellent

DALE

Stayed 1 night in Apr 2025

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2025

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent inner design, with various MOON painting in each level.
Stayed 1 night in Mar 2025

10/10 Excellent

Muning

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Christian, Fremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Mar 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#Uno in Ueno

Excellent staff, incredibly clean, well located, a pleasure to stay there and would do so again
Stayed 1 night in Mar 2025

10/10 Excellent

Krystyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok. Since it's Tokyo one can't expect much unless you pay many $$$$$$$ Room was the size of our bathroom in Australia . To open big suitcases we had to use the top of our beds. Otherwise we slept well in comfortable beds after exchosting days in Tokyo.
Stayed 2 nights in Mar 2025

10/10 Excellent

Anna Liza

Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

chae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay near ueno. It was quiet and comfortable for 2 people. Staff was very nice and property was clean.
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed arrangement 残念な取り決め

I'm a returning customer, but this stay made me disappointed. I am a family of 4 person, I booked 2 rooms. When I checked in, the front desk staff used the excuse that we didn't make a request to not assign our family to the same floor of the hotel. I think it is common sense to arrange a family to stay on the same floor. The hotel facilities and the location is still good. For someone who are going to book this hotel, please make sure you "make your request" even the most minor one. 私は常連の顧客ですが、今回の滞在にはがっかりしました。私たちは4人家族で、2部屋を予約しました。チェックインの際、フロントスタッフは、同じ階に家族を配置しなかったのは私たちがリクエストをしなかったからだと言い訳しました。家族を同じ階に配置するのは常識だと思います。ホテルの設備と立地は依然として良いです。このホテルを予約しようとしている人は、最も些細なリクエストでも必ず伝えるようにしてください。 Microsoft Copilotによる翻訳
Stayed 3 nights in Jan 2025

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so convenient to go to Ueno station.
Stayed 2 nights in Jan 2025

10/10 Excellent

XIAOHENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs Clean
Stayed 2 nights in Jan 2025

10/10 Excellent

XIAOHENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff !
Stayed 1 night in Jan 2025

10/10 Excellent

Weizhen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024