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Mitsui Garden Hotel Ueno Tokyo

4.0 star property

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Photo gallery for Mitsui Garden Hotel Ueno Tokyo

Hallway
View from property
Exterior
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
3-19-7 Higashi-ueno, Taito-ku, Tokyo, Tokyo-to, 110-0015
  • Place, Ueno Park
    ‪3 min walk‬
  • Place, Ameyoko Shopping District
    ‪4 min walk‬
  • Place, Ueno Zoo
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Run of house

Premium bedding, down duvets, in-room safe, desk

Run of house

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Panda Standard Twin (Non Smoking)

Premium bedding, down duvets, in-room safe, desk

Panda Standard Twin (Non Smoking)

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard , 1 bed Double, Non Smoking

Standard , 1 bed Double, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Standard , 1 bed Double, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Queen, Non Smoking

Standard , 1 bed Queen, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Standard , 1 bed Queen, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 1 bed Queen, Non Smoking

Superior , 1 bed Queen, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Superior , 1 bed Queen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard , 2 beds , Separate-Style, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard , 2 beds , Separate-Style, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard , 2 beds , Hollywood-Style, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard , 2 beds , Hollywood-Style, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard , 1 bed Double , Panda room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard , 1 bed Double , Panda room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Queen , Panda room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard , 1 bed Queen , Panda room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 1 bed Queen , Panda room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Superior , 1 bed Queen , Panda room, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard , 2 beds , Hollywood-Style , Panda room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard , 2 beds , Hollywood-Style , Panda room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior, 2 beds (+ extra), Non Smoking

Premium bedding, down duvets, in-room safe, desk

Superior, 2 beds (+ extra), Non Smoking

  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard , 2 beds , Separate-Style , Panda room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard , 2 beds , Separate-Style , Panda room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior , 2 beds (+ extra) , Panda room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Superior , 2 beds (+ extra) , Panda room, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

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Exterior
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About this property

Mitsui Garden Hotel Ueno Tokyo

Central hotel connected to a shopping centre in Tokyo with a restaurant
Along with a restaurant, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are on-site.
Mitsui Garden Hotel Ueno Tokyo offers 242 accommodations with a safe and complimentary slippers. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mitsui Garden Hotel Ueno Tokyo. During your stay, you'll be connected to a shopping centre and just a quick walk from Ueno Park. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Ueno Park and Ueno Zoo
There's a restaurant on site. Public spaces have free WiFi. Mitsui Garden Hotel Ueno Tokyo also features a vending machine, laundry facilities, and dry cleaning/laundry services.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
BOSCO iL CHIANTI – This restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,530 per person
  • A restaurant

Restaurants on site

  • BOSCO iL CHIANTI

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 1 building
  • 14 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2530 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Garden Hotel Ueno
Hotel Mitsui
Hotel Mitsui Garden Ueno
Mitsui Garden
Mitsui Garden Hotel
Mitsui Garden Hotel Ueno
Mitsui Garden Ueno
Mitsui Hotel
Mitsui Ueno
Ueno Mitsui Garden
Mitsui Garden Hotel Ueno Tokyo, Japan
Mitsui Garden Hotel Ueno Tokyo Japan
Mitsui Garden Hotel Ueno
Mitsui Garden Ueno Tokyo Tokyo

Mitsui Garden Hotel Ueno Tokyo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 507 out of 1000 reviews
Rating 8 - Good. 376 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Haruyoshi

Stayed 1 night in Oct 2025

8/10 Good

LIOR

Travelled with partner
Liked: Cleanliness, staff & service
Very average hotel
Stayed 7 nights in Oct 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Zhihong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay and nice staff!
Stayed 1 night in Sep 2025

8/10 Good

Myung Ja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Myung Gue, New Westminster

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 second walk to exit 1 - ueno station. Hotel restaurant - do try for dinner - excellent pasta i was very impressed Loved staying here and will stay here again my next visit.
Stayed 5 nights in Sep 2025

10/10 Excellent

Man Lok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Man Lok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with kind and helpful staff. Will re-stay in future.
Stayed 1 night in Aug 2025

6/10 Okay

Jim

Stayed 4 nights in Jul 2025

10/10 Excellent

Yuzuki

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
First off, the location is super convenient! It’s located right outside of one of the station exits. Check-in and out is also very easy. One of the best things was, you can leave your luggage not only before check-in time but also after check-out (on the day of check out). It saves your time to hustle looking for lockers at the station. Room was not too big but decent for a hotel at the center of the city. Also you can choose their panda themed decorated rooms which seem to be more family friendly. Breakfast was great, staff are all nice as well:)
Stayed 1 night in Jul 2025

10/10 Excellent

Mingyu

Liked: Cleanliness, amenities, property conditions & facilities
I sleep well
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 10 nights in Jun 2025

6/10 Okay

Steve, Boulder

Liked: Staff & service
Wasn’t a very good value. For the price we pay we expected a little better room. Very small room. Could’ve been cleaner. Found trash from the previous occupant.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pillows were not comfortable and sleep was disturbed because of this issue. Also the room needed vacuuming- there were store tag clippings all over the floor from the previous occupants. Finally the small table in the room needed a top to bottom wipe down.
Nice view from window
Stayed 3 nights in Jun 2025

10/10 Excellent

Ryan, Leduc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room with a view, location is excellent to dive into Tokyos night life. Super helpful and friendly staff!
Stayed 2 nights in May 2025

10/10 Excellent

Ferdinand, Sydney

Stayed 1 night in May 2025

10/10 Excellent

Guofu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel, convenient location.

the staff were very friendly, good manner
Stayed 1 night in May 2025

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

DESMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 3 things needs improvement. 1) Toilet ventilation - The ventilation is very weak; the toilet floor and dri-fit clothes were still wet even after a night has passed. 2) Pillows - Pillows were half cotton and half beads, which makes it very uncomfortable to hug/lie on. 3) Lifts were awfully slow. There are only 2 lifts for 14 floors so be prepared to wait about 10 minutes. You can't use the stairs either because there is no exit at ground floor except for staff. Other than the above, the rest were excellent. Staff was very helpful and attentive. Complimentary water every day. Bed was clean (a little hard but that is just personal preference). Charging cables were provided (not the fast-charge kind). Quite a few hangers were available. Hairdryer was strong!
Stayed 3 nights in Apr 2025

8/10 Good

CINDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a film of dust on the desk area in our room on the day we checked in which we had to wipe clean. But the the hotel did a good job of cleaning our room and providing fresh towels throughout the rest of our stay. There were also days when the carpet in the elevator needed vacuuming, but we understand that the hotel was also very busy with guests coming and going all day long.
Stayed 12 nights in Apr 2025

10/10 Excellent

Madoka, Paso Robles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best in Japan! Great breakfast. Friendly, helpful staff. It’s a keeper!
Stayed 1 night in Mar 2025

10/10 Excellent

Samuel, STE JUSTINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel ! We really enjoyed the Italian restaurant for the breakfast!!
Stayed 5 nights in Apr 2025

8/10 Good

Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

PAUL

Great area good transport hub
Stayed 6 nights in Apr 2025

10/10 Excellent

DALE

Stayed 1 night in Apr 2025