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Radisson Hotel & Convention Center Toluca

4.0 star property

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Photo gallery for Radisson Hotel & Convention Center Toluca

Indoor pool
Lobby
Outdoor wedding area
Property map
Property map

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carretera Mexico - Toluca km 63.5, Colonia Santa Ana Tlapaltitlan, Toluca, MEX, 50160
  • Place, Galerias Toluca
    ‪5 min walk‬
  • Place, Centro De Arte Y Cultura
    ‪3 min drive‬
  • Place, Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida
    ‪4 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪17 min drive‬

Room options

View all photos for Business Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Room, 1 King Bed, Non Smoking

  • Garden view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden Area

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking, Garden Area

9.4 out of 10
Exceptional
(31 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Garden Area

Studio Suite, 1 King Bed, Non Smoking, Garden Area | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking, Garden Area

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

Room, 2 Double Beds, Non Smoking, Garden View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking, Garden View

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Garden View

8.8 out of 10
Excellent
(14 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

  • 64 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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Exterior
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includes taxes & fees
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About this property

Radisson Hotel & Convention Center Toluca

This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space.
Radisson Hotel & Convention Center Toluca offers 250 air-conditioned accommodations with a safe and complimentary bottles of water. 50-inch flat-screen televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Radisson Hotel & Convention Center Toluca, you're just a quick walk from Galerias Toluca. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy international cuisine while dining at Malinalco
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and 15 meeting rooms
  • On-site recreation includes a gym
  • 8 minutes on foot from Galerias Toluca and a 4-minute drive from Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Radisson Hotel & Convention Center Toluca offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 15 meeting rooms. The business-friendly Radisson Hotel & Convention Center Toluca also features an arcade/games room, a garden, and laundry facilities. Self parking is free.

This Colonial Toluca hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to noon.
Malinalco – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 226 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malinalco

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 15 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (100 centimetre high)
  • Lift (115 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (155 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Colonial architecture
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per accommodation, per stay, plus a deposit of MXN 300 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 226 per person
  • Pet deposit: MXN 300 per stay
  • Pet fee: MXN 300 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rey Inn Hotel
Rey Inn Hotel Toluca
Rey Toluca
Radisson Hotel Rey Toluca
Radisson Hotel Rey
Radisson Rey Toluca
Radisson Rey

Radisson Hotel & Convention Center Toluca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 467 out of 876 reviews
Rating 8 - Good. 250 out of 876 reviews
Rating 6 - Okay. 102 out of 876 reviews
Rating 4 - Poor. 39 out of 876 reviews
Rating 2 - Terrible. 18 out of 876 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Edmundo, Chatworth

Missing items from my lur
Stayed 2 nights in Nov 2025

6/10 Okay

Edmundo, Chatworth

Travelled with family
Liked: Amenities, property conditions & facilities
Missing items from my baggage
Stayed 1 night in Dec 2025

10/10 Excellent

Edmundo, Chatworth

Stayed 1 night in Nov 2025

10/10 Excellent

selene

Stayed 1 night in Nov 2025

10/10 Excellent

Edmundo, Chatworth

Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Stayed 3 nights in Nov 2025

10/10 Excellent

Samuel Farouk, Lake Worth

Stayed 4 nights in Nov 2025

8/10 Good

Israel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was ok, it did the trick, but the hotel didn’t have an elevator and I had someone who couldn’t go upstairs and they made it feel like a big deal to change rooms to a lower level room
Stayed 1 night in Nov 2025

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay; the hotel is conveniently located , staff was very friendly and looks like they’ve been doing renovations lately…a lot of new features. My room appeared to be refurbished but a couple of things were out of place …the bathroom door was really beat up and at a minimum needs some paint and the mattress was extremely springy. Lastly a lot of rooms including mine face a courtyard where they have a bar and music..although the music ended at 9, until that time you can listen to a lot of peoples conversations from your room; the music was very pleasant though
Stayed 1 night in Oct 2025

10/10 Excellent

Arnulfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, beautiful gardens inside. staff very professional and helpful. Restaurant was also great.
Stayed 1 night in Oct 2025

8/10 Good

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Diego

Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size was big, the staff was friendly!
Stayed 1 night in Aug 2025

8/10 Good

Edgar

Stayed 2 nights in Aug 2025

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel de Toluca sin duda alguna
Stayed 1 night in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
There was this really loud crashing/explosion sound that started early in the morning (6AM) and continued throughout the day. Couldn’t figure out where it was coming from.
Stayed 1 night in Jul 2025

6/10 Okay

amy

Travelled with family
Disliked: Property conditions & facilities, room comfort
Hotel was clean and beds were nice and comfortable. Staff was friendly, but no hot tub only warm pools and breakfast was not included in price .
Stayed 1 night in Jul 2025

10/10 Excellent

Deanamarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jul 2025

8/10 Good

Miguel

Stayed 1 night in Jun 2025

8/10 Good

Norberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jun 2025

8/10 Good

Ricardo, Las Vegas

Travelled with partner
Disliked: Amenities
The bed and shower were very comfortable. The hotel is a little on the old side. Would be nice to see furniture and doors upgraded. The staff was indifferent at times. We had a doorbell ring on our first morning at 8:30 am with hotel worker announcing “Lavandería” which means laundry service. Told the front desk not to have anyone ring us….it just went in one ear and out the other. It’s a culture thing I guess
Stayed 3 nights in Jun 2025

8/10 Good

Agustin

Liked: Cleanliness
The food is tasteless.
Stayed 1 night in May 2025

4/10 Poor

Martha

Stayed 1 night in May 2025

4/10 Poor

Omar

Travelled with family
Disliked: Cleanliness
Rooms had an unpleasant odor. No hot water. Linen and carpet did not appear super clean.
Stayed 1 night in May 2025