Skotel Alpine Resort

3.5 star property

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Photo gallery for Skotel Alpine Resort

Lounge
Indoor spa tub
Terrace/patio
Front of property
Room 211 | Free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Gym
  • Breakfast available

Explore the area

View in a map
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951
  • Place, Tongariro National Park
    ‪1 min walk‬
  • Place, Tongariro National Park Whakapapa Visitor Centre
    ‪2 min walk‬
  • Place, Lower Tama Lake
    ‪7 min drive‬

Room options

Ngauruhoe Room

  • Sleeps 3
  • Free Wi-Fi

Ruapehu Room

  • Sleeps 3
  • Free Wi-Fi

Tongariro Room

  • Sleeps 3
  • Free Wi-Fi

Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

Ngauruhoe Room

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Ruapehu Room

8.6 out of 10
Excellent
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Tongariro Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Cabin

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds
  • Free Wi-Fi

Backpacker Queen En-suite

8.0 out of 10
Very good
(3 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Queen Room

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Backpacker Bunk - Shared Bathroom

8.6 out of 10
Excellent
(7 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Bunk Bed
  • Free Wi-Fi

Superior Queen Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Family Backpacker, Shared bathroom

8.0 out of 10
Very good
(1 review)
  • 8 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bunk Bed
  • Free Wi-Fi

Standard Queen Room

7.8 out of 10
Good
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Backpacker Double, Shared Bathroom

8.6 out of 10
Excellent
(9 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Whanau Backpacker Room

  • Garden view
  • 14 sq m
  • 1 bedroom
  • Sleeps 10
  • 2 Queen Beds, 1 Single Bunk Bed and 1 Double Bunk Bed
  • Free Wi-Fi

Room 211

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Family Suite

  • Garden view
  • 47 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Single Bunk Beds
  • Free Wi-Fi

Similar properties

About this property

Skotel Alpine Resort

This hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a hot tub are on-site.
Skotel Alpine Resort offers 48 accommodations. Flat-screen televisions are featured in guestrooms. This Whakapapa hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Skotel Alpine Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Tongariro National Park Whakapapa Visitor Centre. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a gift shop, laundry facilities and a terrace
  • On-site recreation includes a gym, a sauna and ski equipment rentals
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Tongariro National Park Whakapapa Visitor Centre and a 1-minute drive from Taranaki Falls
Skotel Alpine Resort offers its guests a hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a terrace, and barbecue grills are also featured at the family-friendly Skotel Alpine Resort. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Whakapapa hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.
Skotel Alpine Resort has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 27 to 30 for adults and NZD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No lift
  • Thin carpet in public areas

More

  • 2 floors
  • 6 buildings
  • Built in 1986
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Entertainment

  • Flat-screen TV

More

  • Heating

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday, Saturday and Sunday:
  • Full-service spa
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 27 to 30 for adults and NZD 15 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park

Skotel Alpine Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 334 out of 842 reviews
Rating 8 - Good. 344 out of 842 reviews
Rating 6 - Okay. 116 out of 842 reviews
Rating 4 - Poor. 35 out of 842 reviews
Rating 2 - Terrible. 13 out of 842 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Giuliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service
The room was clean, the staff were excellent and the restaurant and shared facilities were well appointed and clean. Excellent access to the wonderful trails.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Janice

Liked: Cleanliness, amenities
The staff was wonderful, very friendly and accommodating.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

michel

Liked: Cleanliness, amenities, property conditions & facilities
staff was very helpful and the food was very good
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rada

Liked: Cleanliness, staff & service, amenities
The mountain view is outstanding
Stayed 1 night in Mar 2026
Verified

8/10 Good

Keisteen

Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
It was quite a fun dinner and breakfast around the nice walks from the hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities
Best location, perfect rooms
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities
Rustic, national park lodge. Perfect for outdoor orriented travelers looking for a clean room, friendly staff and quality food in an ideal location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alivia

Liked: Cleanliness, property conditions & facilities
Nice view of the mountains, nice play area for children, it was nice to be able to book a private spa session with children
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Woody

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location. Room clean but very basic. Food ... well, there are good options a short drive away.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location. Our Google Maps took us way out of the way. You can drive to the hotel in 2 minutes from the Harappa visitor center. The waterfall hike leaves from there parking lot. Great views from restaurant aas well as from backpackers eating area. Staff is super nice.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the National park trails.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service
We really enjoyed our stay! A great place for families
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kent

Liked: Cleanliness, property conditions & facilities
Nothing fancy, we did have our own bathroom, which was a plus. View of Mt Doom is awesome and had a great 10 plus mile hike. Good bar and food!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were most helpful at the front desk and restaurant.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Barbara Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No shops nearby. Good view of Mt Ruapehu.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Massimo

Liked: Cleanliness, amenities
Room was clean and spacious and staff was friendly. The restroom was a bit outdated. Overall it was a good choice, great for access to trails and gondolas. The restaurant is quite good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Layne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice and cozy and it’s very close to Mt Ruapehu.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

cristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great stay. Tyson at the front desk was so helpful. Close to the mountain and waterfall hikes.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Harrison

Liked: Cleanliness, property conditions & facilities
Helpful staff and good restaurant on site. The room was clean, albeit super hot and there was no fan or air con. The kitchen is small considering the size of the site but had most things one would need.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring the hikes.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Misty

Liked: Cleanliness, staff & service
Check in was easy.
Stayed 4 nights in Sep 2025