Hostel in Townsville, near Magnetic Island Ferry Terminal
Laundry facilities, an arcade/games room and a library are available at this smoke-free hostel. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden and barbecues are on-site.
Civic Guest House - Hostel offers 29 air-conditioned accommodations with a safe and a ceiling fan. This Townsville hostel provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Civic Guest House - Hostel, you're just a quick walk from Castle Hill. Enjoy features like free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and laundry facilities.
Free WiFi
Amenities include a front desk safe, laundry facilities and a terrace
On-site recreation includes bicycles to rent
Steps from Castle Hill and 4 minutes on foot from Catholic Diocese of Townsville
Airport shuttle service available for a fee
As a guest of Civic Guest House - Hostel, you'll find a library, a terrace, and barbecue grills. WiFi is free in public spaces. A vending machine, an arcade/games room, and tour/ticket assistance are also featured at Civic Guest House - Hostel.
This Townsville hostel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking
Return airport shuttle (surcharge)
Things to do
Arcade/game room
Bicycle rentals
Billiards/pool table
Library
TV in common areas
Family friendly
Arcade/game room
In-room refrigerator
Laundry facilities
Conveniences
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
Picnic area
Terrace
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Towels provided
Food and drink
Refrigerator
Shared kitchen access
More
Air conditioning
Ceiling fan
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 9:30 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 3 per cent for credit card payments
The front desk is open Monday - Sunday (8:30 AM - noon) and Monday - Sunday (2 PM - 9:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Credit card charges are subject to a surcharge of 3 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property's front desk is open during the following times:
Monday - Sunday: 8:30 AM - noon
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Alcohol isn't served at Civic Guest House - Hostel.
Property is also known as
Civic Guest House Hostel Townsville
Civic Guest House Hostel
Civic Guest House Townsville
Civic Guest House
Civic Guest House
Civic Hostel Townsville
Civic Guest House - Hostel Townsville
Civic Guest House - Hostel Hostel/Backpacker accommodation
Civic Guest House - Hostel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Absolutely superb!!!
Wonderful position, close to Cowboys Leagues Club, rooms air/confitioned, fridge, coffee available in the shared lounge, tastefully furnished. Shared bathroom clean and spacious, great shared kitchen. Complementary transfer to Greyhound terminal.
Close to the City, it feels like a real home. Staff are so friendly. Organized and clean. Easy to go around with, people likewise. Me and my husband we're so happy that we stayed here 🙂
Pleasantly surprised ! We had a private room which was great, had a full size fridge and good size bathroom. There was a cold water refiller which is always nice at a hostel. Kitchen only had 2 bowls other than that we had a great stay !
Verified traveller
Stayed 1 night in Feb 2024
6/10 Okay
Charlotte
Travelled with partner
14 Jan 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
The rooms themselves are nice and clean (we stayed in a private double) however it was let down by its poor communication and lack of staff.
Prior to arriving we rang and emailed multiple times about instructions for late check in but no reply until we chased. Also no-one told us when we stored our bags that you would not be able to access them between 12-2pm! We had a bus at 1pm and the receptionist had not told us about this when storing the bag, plus there are no signs about this anywhere! This was very stressful and AGAIN no-one picked up the phone when ringing the out of hours number.
A great affordable option. 10-15 minute walk to the Strand and Ferry with convenient bus routes nearby. The kitchen, laundry and social areas are well kept up and had everything I needed for my stay. My only complaint was the construction work that was going on at the time, which wasn’t mentioned online before I booked my stay, and resulted in several bathrooms being unavailable and I had a circular saw running right outside my window as early as 7 in the morning multiple days. Check in and out were easy and the AC in the rooms was more than sufficient. Overall great if travelling by yourself when you don’t want to cash out for an expensive hotel
Aiden
Stayed 5 nights in Oct 2023
6/10 Okay
Charlotte
3 Nov 2023
Liked: Staff & service
Charlotte
Stayed 3 nights in Oct 2023
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